Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Financial Services Analytical Application (OFSAA)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Job TitleApplication Implementation Engineer OFSAA FCCMLocationBengaluru, India (Location flexibility available)Job Summary
As an Application Implementation Engineer, you will play a critical role in the implementation, support, and optimization of enterprise financial crime and compliance systems. You will work closely with cross functional teams to analyze, troubleshoot, and resolve application issues while ensuring the stability and performance of business critical OFSAA FCCM applications.

This role requires a techno functional mindset, strong problem-solving skills, and the ability to work independently while contributing effectively to team discussions and solution design.
Key Roles ResponsibilitiesPerform independently and progressively establish yourself as a Subject Matter Expert (SME) in OFSAA FCCM modulesActively participate in team discussions, design reviews, and solution brainstorming sessionsAnalyze application issues and contribute effective, sustainable solutions to work related problemsSupport end to end application implementation, maintenance, and enhancement activitiesAssist in defining and implementing best practices for application support and deliveryDocument solutions, configurations, and operational procedures clearly and accuratelyProvide training, guidance, and mentoring to junior team members on troubleshooting and functional conceptsEnsure proactive system monitoring and continuous improvement of application performanceProfessional Technical SkillsMandatory SkillsHands on experience as a Techno Functional Consultant in implementing OFSAA FCCM (Financial Crime and Compliance Management) suite, including:Anti Money Laundering (AML)Customer Screening (CS)Know Your Customer (KYC)Transaction Monitoring FilteringEnterprise Case Management (ECM)FATCA ManagementFCC StudioProvide functional delivery support, including:Requirement gathering and mappingBusiness Requirement Document (BRD) preparationConfiguration and customizationTesting and rollout supportExperience working in Agile / Water Scrum Fall development methodologiesSupport testing phases including:System TestingSystem Integration Testing (SIT)User Acceptance Testing (UAT)Production supportEnsure quick turnaround for defect analysis and resolution across environmentsAdditional InformationMinimum 3 years of hands-on experience in OFSAA FCCM applications is requiredRole is primarily based out of Bengaluru, with flexibility on location where applicableCandidates must meet the 15 years of full-time education requirementQualification 15 years full time education