- High School or equivalent diploma. - Advanced English level (you´ll be in contact with leaders from the other countries). - Previous experience in Customer Service - Experience with Windows Operating Systems and Microsoft Outlook. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing real-time, hands-on support at the station to ensure our customers receive their packages on time, as promised. You will need to work at the delivery Amazon Station DCE3 in Fortaleza - CE, Brazil. This is not a virtual position. This role will also help connect customers with experts who can provide them with the most accurate and up-to-date information about their packages. The work goes beyond fulfilling and delivering customer orders—it’s about ensuring we put smiles on customers' faces. As a Delivery Station Customer Service Associate, you will be responsible for: Communicating with customers directly in person, as well as via phone and email. Empathizing with and prioritizing customer needs. Upholding company values and treating every customer with respect. Resolving issues and setting appropriate expectations with customers. Clearly understanding and responding appropriately to customer concerns. Consistently composing grammatically correct, concise, and accurate written responses to customer inquiries. Approaching problems logically and with good judgment to ensure the best customer outcome. Making quick and effective decisions on behalf of the customer. This is an on-site position with a 5x2 schedule, including weekends and holidays. A day in the life You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses. - Bachelor Degree or equivalent work- related experience. Proficiency in verbal and written communication skills for language required for the position. Experience in understanding performance metrics and developing them to measure progress against key performance indicators. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- High School or equivalent diploma. - Advanced English level (you´ll be in contact with leaders from the other countries). - Previous experience in Customer Service - Experience with Windows Operating Systems and Microsoft Outlook. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing real-time, hands-on support at the station to ensure our customers receive their packages on time, as promised. You will need to work at the delivery Amazon Station DCE3 in Fortaleza - CE, Brazil. This is not a virtual position. This role will also help connect customers with experts who can provide them with the most accurate and up-to-date information about their packages. The work goes beyond fulfilling and delivering customer orders—it’s about ensuring we put smiles on customers' faces. As a Delivery Station Customer Service Associate, you will be responsible for: Communicating with customers directly in person, as well as via phone and email. Empathizing with and prioritizing customer needs. Upholding company values and treating every customer with respect. Resolving issues and setting appropriate expectations with customers. Clearly understanding and responding appropriately to customer concerns. Consistently composing grammatically correct, concise, and accurate written responses to customer inquiries. Approaching problems logically and with good judgment to ensure the best customer outcome. Making quick and effective decisions on behalf of the customer. This is an on-site position with a 5x2 schedule, including weekends and holidays. A day in the life You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses. - Bachelor Degree or equivalent work- related experience. Proficiency in verbal and written communication skills for language required for the position. Experience in understanding performance metrics and developing them to measure progress against key performance indicators. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree in computer science, engineering, mathematics or equivalent - 3+ years in a Quality assurance role out of which at least 2+ years are in testing web applications - Combination of solid in-depth knowledge of quality assurance, solid understanding of web/mobile technologies, as well as knowledge of automation tools - Passion for all things web - including usability and accessibility - Experience working with combined web and mobile software projects - Experience contributing to an existing automation framework for maintenance and new feature coverage - Ability to work independently and within a testing team - Experience working directly with developers, Product Managers and Designers eero is looking for a highly focused QA Engineer to work on critical web application testing projects that keep our platform running smoothly. You will help the QA team validate software releases and ensure a great customer experience. You'll work closely across multi-functional development teams to help discover, recreate, and debug issues for new and existing software features. You will also have the opportunity to contribute to and grow our web automation. At eero we believe in encouraging career growth through on-the-job learning and skills development. Key job responsibilities - Participate in the software development life cycle from beginning to end - Create and execute test plans for existing products and features - Work with development teams to define testing protocol for new features as they are designed and developed - Provide additional cross functional test support for other team members - Develop test scenarios from requirements and ensure maximum requirement traceability - Provide detailed bug reports to the Engineering Team using JIRA - Create detailed documentation to share your product and feature knowledge across the QA team and eero organization Experience with consumer networking hardware such as routers, switches, wireless access points Familiarity or experience with mobile automation (using Java, JavaScript, or Python) Experience testing cloud APIs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language WiFi has become a critical component to every home worldwide. eero, an Amazon Company, is the first product to deliver a whole home WiFi experience using mesh technology to make sure you never have to worry about connectivity ever again. We believe customers deserve the best connectivity and smart home experience possible. To find out more about eero, please visit eero.com. About the role We are scaling our eero Product Engineering team and are looking for a motivated engineer to help us build word-class software. We’re looking for more experienced software engineers who have built scalable, highly available, and secure systems. The team is looking for a Software Engineer to build key features and backend cloud services. What you'll do - Build services that handle billions of requests each day from eero devices, mobile apps, and internal tools - Collaborate with peers across engineering, product, and design to shape our product vision and build exciting end user features - Enhance and optimize existing services to improve reliability, scalability, and flexibility - Provide mentorship to other cloud engineers and help change development processes to increase developer productivity and project predictability. 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.