About Us: altx is a cutting-edge AI technology company transforming financial workflows for businesses. Our innovative solutions, including Accounts Payable Automation with GSTR2B ITC integration, Expense Management, Bill Discounting, and Vendor Management, empower organisations to streamline operations, enhance efficiency, and unlock significant savings. By leveraging advanced technology and automation, altx is reshaping how businesses manage their financial processes, driving smarter, faster, and more impactful results. Role Description: We at altx are looking for a highly enthusiastic and optimistic individual to join us as a Marketing & Customer Success Intern in a full-time, on-site role. This position offers an exciting opportunity to work closely with the marketing and customer success teams, contributing to client satisfaction, retention, and overall business growth. The role includes supporting marketing initiatives, managing customer relationships, resolving inquiries, and ensuring a smooth customer journey with our products and services. Key Responsibilities: Customer Engagement and Support: ● Engage with clients to ensure a smooth onboarding process and provide timely support throughout their journey. ● Proactively address customer inquiries and concerns to deliver an exceptional experience. ● Build and maintain strong relationships with clients to ensure long-term satisfaction and retention. ● Visit client offices as needed to provide hands-on support, training, and guidance on product usage. Marketing Support: ● Assist the digital marketing team in creating engaging and effective content for campaigns. ● Contribute to marketing activities to boost product visibility and generate new leads. ● Support online and offline initiatives that enhance customer experience and engagement. Customer Success and Feedback: ● Monitor client success metrics to ensure their goals are met and exceeded with our solutions. ● Gather and analyze customer feedback to refine and improve our products and services. ● Share regular updates and insights with the team to align efforts with customer needs. Key Skills and Qualifications: ● Bachelor’s degree in any discipline (freshers are welcome to apply). ● Fluency in Hindi (mandatory) and strong proficiency in English. ● Excellent communication and interpersonal skills. ● Energetic, optimistic, and proactive approach to tasks. ● Willingness to travel to client locations when required. Why Join Us? ● Be part of a fast-growing and innovative company making a mark in the industry. ● Opportunity to develop skills in customer success and marketing. ● A supportive and dynamic work environment with growth opportunities. ● Stipend of 18000 per month and opportunity to full-time based on performance. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 per month Benefits: Cell phone reimbursement Paid time off Schedule: Day shift Monday to Friday Morning shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Are you comfortable doing Sales? Work Location: In person