Alif Learning

Need employees with 2-4 years of exerience. Responsibilities: · Lead, supervise, and mentor a team of telecallers to achieve enrollment and sales targets. · Monitor daily calls, track productivity, and ensure adherence to scripts and communication guidelines. · Train telecallers on product knowledge (courses offered), sales techniques, and customer service skills. · Develop strategies to improve lead conversion rates and overall team performance. · Maintain reports on team activities, call quality, and sales performance for management review. · Handle escalated customer queries and provide quick resolutions. · Motivate the team through regular feedback, recognition, and performance improvement plans. · Collaborate with marketing and operations teams to align telecalling efforts with campaigns and business goals. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Experience: Team Lead: 1 year (Preferred) Language: English (Preferred) Work Location: In person