Making sure all the leads of the clients after placing orders are met. ➢ Ensuring your existing clients are satisfied through after-sales service. ➢ Always ask them for true feedback. ➢ Servicing the client after receiving the order till the time of collection of payment. ➢ Resolve the queries and questions of all the clients. ➢ Give or support the participants/clients about company products or services. ➢ Acting as a point of contact for complaints and escalating issues to the concern. ➢ Understand client queries and solve them in any manner. Key skills for Client Relationship Management : ➢ Polite disposition. ➢ Ability of rigorous followup. ➢ The ability to communicate confidently – both through speaking and writing – with colleagues and clients. ➢ Ability to understand the circumstances and act accordingly. ➢ Proactive. ➢ Thorough knowledge of products/services. ➢ Always available on calls. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Language: English (Preferred) Location: Andheri, Mumbai, Maharashtra (Preferred) Work Location: In person
Job Description: E-commerce Executive – Natural Diamond Jewellery Location: Mumbai, India Experience: Minimum 1 year of experience in e-commerce operations or product listing management Role Overview: We are seeking a detail-oriented and proactive E-commerce Executive to manage the end-to-end online presence of our natural diamond jewellery products across multiple e-commerce platforms. This role involves registering the company on marketplaces, uploading products with accurate details, ensuring listings are optimized, coordinating with customers for sales and customizations, and maintaining smooth communication with internal teams for timely order processing. Key Responsibilities: Platform Onboarding & Setup: - Register the brand on leading e-commerce platforms (e.g., Amazon, Flipkart, Tata Cliq, Nykaa, etc.) - Ensure compliance with each platform's guidelines and policies Product Listing & Management: - Upload product details including images, descriptions, pricing, and specifications - Ensure accurate product categorization, SEO-friendly titles, and keyword optimization - Regularly update inventory, pricing, and product status Sales Coordination & Customer Support: - Track orders, coordinate with logistics for timely delivery - Handle customer queries, customisation requests, and after-sales support - Monitor and respond to customer reviews where applicable Marketing Support: - Coordinate with the marketing team for promotions, discounts, and campaigns - Assist in creating visually appealing product pages and promotional banners Reporting & Analytics: - Prepare weekly sales and product performance reports - Suggest improvements based on sales trends and platform analytics. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Provident Fund Work Location: In person
Job Description: E-commerce Executive – Natural Diamond Jewellery Location: Mumbai, India Experience: Minimum 1 year of experience in e-commerce operations or product listing management Role Overview: We are seeking a detail-oriented and proactive E-commerce Executive to manage the end-to-end online presence of our natural diamond jewellery products across multiple e-commerce platforms. This role involves registering the company on marketplaces, uploading products with accurate details, ensuring listings are optimized, coordinating with customers for sales and customizations, and maintaining smooth communication with internal teams for timely order processing. Key Responsibilities: Platform Onboarding & Setup: - Register the brand on leading e-commerce platforms (e.g., Amazon, Flipkart, Tata Cliq, Nykaa, etc.) - Ensure compliance with each platform's guidelines and policies Product Listing & Management: - Upload product details including images, descriptions, pricing, and specifications - Ensure accurate product categorization, SEO-friendly titles, and keyword optimization - Regularly update inventory, pricing, and product status Sales Coordination & Customer Support: - Track orders, coordinate with logistics for timely delivery - Handle customer queries, customisation requests, and after-sales support - Monitor and respond to customer reviews where applicable Marketing Support: - Coordinate with the marketing team for promotions, discounts, and campaigns - Assist in creating visually appealing product pages and promotional banners Reporting & Analytics: - Prepare weekly sales and product performance reports - Suggest improvements based on sales trends and platform analytics. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Provident Fund Work Location: In person
As a leading Jewellery firm specializing in Designer Diamond Jewellery manufacturing and catering to retailers PAN India, AKS Jewels Pvt. Ltd. is excited to explore potential opportunities for collaboration with your esteemed institution. We are committed to innovation and excellence in the Diamond Jewellery industry and believe in nurturing fresh talent for growth and development. **Role Overview:** By joining our dynamic team as a Sales and Marketing fresher, you will have the opportunity to work with a leading industry player in Gems and Jewellery, develop your skills and knowledge in Jewellery Marketing, enhance your career prospects, and gain great exposure in B2B sales. **Key Responsibilities:** - Work with a leading industry player in Gems and Jewellery - Develop skills and knowledge in Jewellery Marketing - Enhance career prospects - Gain exposure in B2B sales **Qualifications Required:** - Freshers from reputed institutions or any other industry background - Passion for the Jewellery industry - Excellent communication and interpersonal skills - Strong desire to learn and grow in the field of Sales and Marketing If you are interested in exploring opportunities with AKS Jewels Pvt. Ltd., please reply to the provided email address with your resume and a brief introduction. We would be happy to discuss further details with you. **Work Benefits:** - Paid sick time - Provident Fund Please note that the work location is in person. AKS Jewels Pvt. Ltd. looks forward to potentially welcoming you to our team and embarking on a successful collaboration.,
Making sure all the leads of the clients after placing orders are met. ➢ Ensuring your existing clients are satisfied through after-sales service. ➢ Always ask them for true feedback. ➢ Servicing the client after receiving the order till the time of collection of payment. ➢ Resolve the queries and questions of all the clients. ➢ Give or support the participants/clients about company products or services. ➢ Acting as a point of contact for complaints and escalating issues to the concern. ➢ Understand client queries and solve them in any manner. Key skills for Client Relationship Management : ➢ Polite disposition. ➢ Ability of rigorous followup. ➢ The ability to communicate confidently – both through speaking and writing – with colleagues and clients. ➢ Ability to understand the circumstances and act accordingly. ➢ Proactive. ➢ Thorough knowledge of products/services. ➢ Always available on calls. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Language: English (Preferred) Location: Charni Road, Mumbai, Maharashtra (Preferred) Work Location: In person
Job description We are looking for Jewellery merchandisers(NIFT) with 7+years of experience in jewellery design merchandising specifically from South designs and from diamond jewellery. Responsibilities: Plan and develop merchandising strategies that balance customers’ expectations and company’s objectives. Analyze market trends, customer reactions and sales figures to determine product needs. Determine the need for and implement product promotions, price changes, clear outs, etc. Interact with product development team to gather insights on cost of raw materials and price of finished jewelry. Follow jewelry design publications, exhibitions, etc. to understand new design trends. Provide visual references of concepts to designers. Form hypothesis of new design modifications required for different price points. Give instructions to designers in terms of product type, size, dimension, shape and materials as per the conducted research. Present the new products to the marketing team and brainstorm ideas to maximize the reach of the product. Requirements: Min 7+yrs experience in jewellery design merchandising. Experience must be from South designs and from diamond jewellery industry only. Commercial acumen and ability to ‘decode’ customers. Strong listening, presentation, and decision-making skills. Excellent verbal and written communications skills. A keen eye for aesthetics and details. Ability to work methodically and meet deadlines. Bachelor’s degree in Business, Marketing, Retail, or related field. Female candidates only Must be from NIFT. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹75,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Provident Fund Work Location: In person
Full job description Need working experience in Jewelry industry and must have knowledge of Gati software Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid time off Provident Fund Work Location: In person
Enter customer order details from the CRM into the Gati system accurately and promptly. Verify that all product, pricing, quantity, and customer information matches the CRM before confirming entries. Coordinate with the sales team for any missing or unclear order details. Double-check all entries to ensure data accuracy and consistency across systems. Generate and share order confirmation reports or summaries when required. Maintain proper digital records of orders and updates in both systems. Support the accounts and dispatch teams by ensuring all order data is clear and updated. Requirements Good computer literacy and typing accuracy. Basic knowledge of Gati or CRM software Strong attention to detail and focus on accuracy. Ability to manage repetitive data tasks with speed and consistency. Good communication and coordination skills with internal teams. Minimum education: Graduate or equivalent. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person
Key Responsibilities · Coordinate jewellery sample lining from design/CAD to final sample · Track sample progress, timelines, and approvals · Ensure correct materials, stones, finishes, and specifications are used · Liaise with design, CAD, karigar/artisan, and production teams · Communicate design corrections and modifications clearly · Maintain records of sample status, revisions, and approvals · Identify delays or issues in sample development and follow up for resolution · Support quality checks and buyer presentation readiness Required Skills and Qualifications · Basic understanding of jewellery manufacturing and sampling processes · Knowledge of jewellery components, stones, and finishes · Strong coordination and follow-up skills · Attention to detail and accuracy · Proficiency in MS Excel / Google Sheets for tracking Education and Experience · Diploma or degree in Jewellery Design, Manufacturing, or related field · 1–4 years of experience in jewellery sample lining or coordination Preferred Qualifications (Optional) · Experience in fashion or export jewellery · Ability to read CAD/design sheets · Knowledge of costing basics and production feasibility Work Environment · Office and workshop-based role with regular interaction with artisans Job Types: Full-time, Permanent Pay: ₹11,008.33 - ₹30,260.93 per month Benefits: Health insurance Leave encashment Life insurance Provident Fund Work Location: In person
Full job description Education : Any Graduate Location : Mumbai Skills / Roles : Graduate in Jewelry /Looking for Manual Designer for Domestic Market with good Hand Skill in Manual Designing, Candidate shall be working with the team in creating fresh and innovative design ideas. Exp :- 4 to 5 yrs Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person
Full job description Skills : Prioritize new designs for development. Oversee modification in existing styles and product designs. Prepare CAD presentations with a diamond break-up and gold details. Ensure adherence to client specifications within deadlines. Plan to minimize rework and errors. Conduct systematic analysis of mistakes for continuous improvement. Coordinate with Business Development Managers for new designs. Maintain monthly CAD targets and daily output reports. Responsible for checking CAM pieces. Ensure proper implementation of Product Development plans. Facilitate cross-departmental collaborations for holistic product development. Experience : Minimum 4 years’ experience in a similar role Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person