Roles and Responsibility Design, implement, and maintain telecom network infrastructure. Troubleshoot and resolve complex network issues. Collaborate with cross-functional teams to ensure seamless network operations. Develop and implement network security measures to protect against threats. Conduct regular network audits to identify areas for improvement. Provide technical support and training to junior engineers. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Roles and Responsibility Manage and supervise a team of contact center professionals to achieve business objectives. Develop and implement strategies to enhance customer satisfaction and loyalty. Analyze performance metrics and provide feedback to improve team efficiency. Collaborate with cross-functional teams to resolve complex issues and improve processes. Ensure compliance with company policies and procedures. Identify training needs and develop programs to enhance team skills. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.