Introduction: Come move the world with us! Wake up each day to be part of a global movement . A movement to make an impact. A movement to go for it! A movement to provide best-in class solutions. A movement to be empowered. A movement to do the right thing. Make AIT Worldwide Logistics the next stop on your career journey! See what our teammates say about working at AIT Worldwide Logistics. Overview: We are seeking a driven, and highly motivated Operations Manager to manage our daily operations (both Air & Ocean) for the Bangalore/Hyderabad/Pune station of AIT Worldwide Logistics India. The Operations Manager is responsible for establishing and executing company strategy related to domestic and international freight movements through an understanding of industry trends and best practices. Recruit, develop and motivate staff to provide a world class customer experience, relations and meet or exceed client expectations. Ensure the station has the necessary tools in place to succeed and expand their business levels in international products lines in a sustained fashion. Work with current and prospective logistics services providers and internal AIT functions to develop the best overall strategy. Execution of those strategies includes establishing, measuring and managing to applicable metrics with service providers, vendors and internal AIT functions to ensure timely and efficient flow of product for AIT. Responsibilities: Develop and execute the station’s operations strategy of AIT Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer. Continue to build rapport with clients and work to develop new opportunities and create and manage key visual tools and tracking processes. Develop and execute plans, and programs to meet anticipated organizational needs in the areas of functional responsibility and ensure compliance with corporate policies and guidelines, quality standards, and other regulatory requirements. Review analysis of activities, costs, operations, and forecast data to determine progress toward stated business development goals and objectives. Collaborate with senior management to develop continuous improvement methodology in key areas of service, profit, and growth, and use key performance indicators to drive and quantify cost optimization while maintaining customer quality and service. Ensure that freight is being expedited in a safe and timely manner. Utilize superior communication skills to motivate staff and develop effective working relationships with peers, executives, and clients. Actively support key account operations requirements and insure service execution and reliability. Other duties and responsibilities will be assigned as business demands deem necessary. Qualifications: Bachelor’s degree in logistics, preferred 5-7 years of international freight forwarding, airfreight and ocean freight, preferred. P&L experience, preferred. 1-3 years of operations supervisory experience and managing a team, required. Previous experience in a diversified freight forwarding industry, required Procurement skills; Operational and P&L management of global products and services in a high-performance organization. Cargo wise knowledge and understanding preferred .Cargowise certification desired. Excellent organization and time management skills. What AIT Can Offer You: AIT India is a growing business that is investing in its people. We offer a flexible work environment, skill development and learning pathways to help our people perform at their best and be the best version of themselves every single day. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to our teammates. Some of the Benefits are Relaxed dress code 5 hours of volunteering opportunities Access to Online-learning Platform Competitive Health Care for individual and family Term insurance benefits Annual and Parental Leaves Employee Support Program About AIT Worldwide: AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here. AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.
Introduction: Come move the world with us! Wake up each day to be part of a global movement . A movement to make an impact. A movement to go for it! A movement to provide best-in class solutions. A movement to be empowered. A movement to do the right thing. Make AIT Worldwide Logistics the next stop on your career journey! See what our teammates say about working at AIT Worldwide Logistics. Overview: The incumbent will be responsible for a multitude of global operational duties including quoting, tracking & tracing, vendor/agent relations, problem resolution, and high-level customer service. Special expertise and experience in international air operations, QMS compliance, air service liaison and report generation. Responsibilities: Client relationship management – Cultivate and sustain strong client relationship; deeply understanding their needs, challenges and objectives Customized solution – Collaborate with internal teams to craft a customized solution; tailored to client needs; enriching their supply chain. Communication – Serve as primary contact for key client, offering timely error free updates, addressing enquiries and efficiently resolving issues within the required timeframe. Cross functional collaboration – Coordinating closely with internal departments including operations, sales, customer service etc. Ensuring seamless service and client satisfaction. Negotiating Skills – Vendor negotiation and management maintaining profitability while ensuring competitive pricing. Performance analytics – Monitor key account performance matrix, analyse data and provide client with insight to optimize their supply chain efficiency. Ensure all data/information is promptly received and actioned upon with no variance resulting in no delay leading to any unwanted additional cost to both the company as well as the client. To avoid any penalties or additional payouts for any unwarranted delay. Issue resolution – Swiftly tackle and resolve issues or concerns, collaborating with internal teams to deliver effective solution. Key Relationships Coordination with the Airlines for shipment departure and arrival status. Coordinating with them for DO Payment and release. Coordinate for segregation report. Handle all operation related activities including engaging with client, DO release, billing, airline discussion, payment follow ups etc.. Coorinating with vendor for services and rates; following up on clearance and movement. Coordinating with vendor for vehicle and WG details. Coordinating with vendor to ensure deliveries are happening without any delays or notable concerns. Coordinating with surveyors to ensure cargo is arrived and received in damage free condition. The same is updated to the customer accordingly. Liaising with customer for the delivery appointment and arrange vehicle and WG accordingly. Qualifications: A team player who works well with others – being respectful to our teammates is a Core Value A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture Other Skills We Hope to See: Graduate or equivalent 3-5 Years Freight Forwarding experience preferred Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions. Basic knowledge of CargoWise preferred Basic knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability. Basic knowledge of country regulations and policies & procedures that minimize risks to the customer and company. Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements. Basic technical skills - MS Office suite Ability to read, analyze, and interpret verbal and written requests/directions. Ability to communicate and interact effectively with a variety of people; can effectively present information in one-on-one settings. Time management to meet customer deadlines in a fast-paced, high-volume work environment What AIT Can Offer You: AIT India is a growing business that is investing in its people. We offer hybrid and flexible work environment, skill development and learning pathways to help our people perform at their best and be the best version of themselves every single day. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to our teammates Some Benefit Examples Are Relaxed dress code 5 hours of volunteering opportunities Access to Online-learning Platform Health Care & Term insurance benefits Annual and Parental Leaves Employee Support Program About AIT Worldwide: AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.
Introduction: Come move the world with us! Wake up each day to be part of a global movement . A movement to make an impact. A movement to go for it! A movement to provide best-in class solutions. A movement to be empowered. A movement to do the right thing. Make AIT Worldwide Logistics the next stop on your career journey! See what our teammates say about working at AIT Worldwide Logistics. Overview: AIT Worldwide Logistics is seeking a passionate and detail-oriented EHS (Environment, Health & Safety) professional to join our team in Hyderabad. This role is ideal for someone with hands-on experience in compliance inspections, safety audits, environmental reporting, and employee training. The candidate will play a key role in driving our global EHS standards locally, supporting operational excellence, regulatory compliance, and a culture of safety. Responsibilities: Health & Safety Compliance & Oversight Conduct daily, weekly, monthly, and quarterly inspections across locations, offsite facilities, and in-house operations to ensure EHS compliance Manage and facilitate internal audits and inspection programs related to Health and Safety Identify continuous improvement opportunities to enhance overall Health and Safety performance Participate in incident and accident investigations to determine root causes and ensure corrective actions are implemented Lead Tool Box Talks (TBT) before commencing delivery activities Conduct thorough pre-operation inspections of tools, vehicles, and equipment Supervise loading/unloading operations at airports and data centers Environmental Compliance & Advisory Provide environmental advice and technical expertise through policies, guidelines, procedures, and hands-on demonstrations Perform periodic evaluations to ensure compliance with environmental permits, plans, policies, and regulatory requirements Support the Environmental Management Program to ensure full compliance with corporate and statutory requirements Training & Technical Support Provide Health and Safety technical expertise for equipment modifications and ATEX assessments Deliver education and training to facility personnel on safety and environmental programs Offer Health and Safety technical support for site-specific initiatives and projects Coordinate and assist with safety committee meetings, production safety meetings, trainings, and orientations Reporting & Data Management Collect and input data related to man-hours, ensuring accuracy Collect, review, and perform trend analysis on injury and illness data Complete all required OSHA and environmental reports Qualifications: A team player who works well with others – being respectful to our teammates is a Core Value A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture Other Skills We Hope to See: Bachelor’s degree in health and safety, Engineering, or related field preferred 2-5 Years of EHS experience in freight forwarding preferred Interface effectively with outside agencies, vendors, set medics, and all levels of employees Must have strong computer skills and familiarity with MS Office Suite Basic knowledge of CargoWise preferred Basic knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability. Basic knowledge of country regulations Acquires job skills and learns company policies and procedures to complete routine tasks. Ability to communicate and interact effectively with a variety of people; can effectively present information in one-on-one settings. Must be available to work all shifts, including early mornings, evenings, holidays, weekends, and hurricane emergencies. Time management is extremely important to meet customer deadlines in a fast-paced, high-volume work environment What AIT Can Offer You: AIT India is a rapidly growing business that believes in investing in its people. We foster a flexible work environment, offer skill development opportunities, and provide learning pathways to help our teammates perform at their best and become the best version of themselves every single day. In addition to competitive salaries and incentive plans, we offer a wide range of benefits and local rewards designed to support our teammates both professionally and personally. Some of the benefits include: Relaxed dress code Paid volunteering time Access to a global online learning platform Annual, sick, casual, and parental leave Health insurance for teammates and their families Group term life insurance Employee support and wellness programs ...and many more About AIT Worldwide: AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here. AIT Worldwide Logistics is an Equal Opportunity Employer. At AIT, we don’t just build careers—we build a community. Come grow with us.