Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you’re passionate about helping others and solving problems, we want to hear from you! What You’ll Do Respond to customer inquiries via email, chat, and phone. Provide fast and effective solutions to resolve customer issues. Maintain detailed records of customer interactions in our CRM system. Collaborate with internal teams to ensure a seamless customer experience. Identify opportunities to improve processes and enhance customer satisfaction. What We’re Looking For Proven experience in customer service or a similar role. Strong verbal and written communication skills. Ability to multitask and stay organized in a fast-paced environment. Empathy and problem-solving skills to handle customer concerns effectively. Familiarity with CRM systems (e.g., Salesforce, Zendesk) is a plus. What We Offer Competitive salary and performance bonuses. Opportunities for career growth and skill development. A supportive and collaborative team environment. Flexible working hours (remote options available).
Location: Remote – Global Applicants Welcome Employment Type: Part-Time or Full-Time (Flexible) Compensation: Competitive, based on experience About us We are an innovative organization at the forefront of artificial intelligence research and application. Our mission is to explore, evaluate, and apply the latest AI developments to solve real-world problems and create impactful solutions. We are seeking a highly organized, detail-oriented, and tech-savvy AI Research Virtual Assistant to join our team. As an AI Research Virtual Assistant, you will support our research team by monitoring industry trends, gathering and synthesizing information from reputable sources, testing AI tools, and preparing concise reports. You will also assist in managing documentation, coordinating meetings, and ensuring research workflows run smoothly. Responsibilities Research and monitor the latest developments, tools, and trends in AI, machine learning, and related technologies. Summarize technical papers, articles, and reports into clear, digestible insights. Test and evaluate AI platforms, APIs, and software tools, providing structured feedback. Prepare presentations, research briefs, and progress reports for internal use. Manage research documentation and maintain a well-organized knowledge base. Assist in coordinating virtual meetings, workshops, and collaborative sessions. Support data collection, basic analysis, and literature reviews. Qualifications Strong interest in AI, machine learning, and emerging technologies. Excellent research and analytical skills, with the ability to summarize complex information clearly. Strong written and verbal communication skills in English. Ability to work independently, manage time effectively, and meet deadlines. Familiarity with AI tools such as ChatGPT, Claude, Midjourney, LangChain, or similar is a plus. Experience with Google Workspace, Notion, or other productivity platforms. (Preferred) Background in computer science, data science, or related field. What we offer Fully remote and flexible work schedule. Opportunity to work on cutting-edge AI topics with a dynamic team. Access to premium AI tools and training resources. Career growth opportunities in the AI and research space.