AI Evaluator / Analyst Voice Bot Quality & Coaching
Walk in Interview - 14th November 2026 (Saturday)
Reporting Time : 10AM to 11AM
Interview Location: https://share.google/k81ZVTitKrMkR7al9
Work From Home (WFH) Laptop & System Requirements
Laptop Configuration:
Processor: Intel Core i5 (7th Generation or above)
Operating System: Windows 11 Pro
RAM: 8 GB or above
Internet Speed: Minimum 50 Mbps Wi-Fi connection
Important Note:
ABOUT THE ROLE
We are looking for freshers with a background in Data Analysis / Data Science and excellent communication skills to join us as AI Evaluators / Analysts. In this role, you will listen to and analyze conversations handled by a Voice Bot deployed for India's largest e-commerce platform, evaluate bot performance against defined parameters, and share structured insights with the tech team to continuously coach and improve the bot.
Compensation & Growth
- 6-month internship at a stipend of
10,000
per month. - Training stipend is payable only if the candidate successfully clears the client's formal certification (post the 3-day OJT) and is willing to continue working with us; if not, the training period will remain unpaid.
- On successful completion of the internship, a 50% hike will be given, taking the CTC to
15,000
per month. - Continued growth and role confirmation is based on performance during the internship period.
KEY RESPONSIBILITIES
- Listen to and analyze Voice Bot conversations to assess accuracy, tone, resolution quality, and adherence to SOPs.
- Prepare structured evaluation reports capturing bot performance, error patterns, and improvement opportunities.
- Share actionable inputs and feedback with the Tech/Bot Development team to help coach and enhance the bot's responses.
- Audit chat model outputs and enhancements, flagging inconsistencies or gaps against expected behavior.
- Check and validate data sync between the bot platform and downstream systems for accuracy and completeness.
- Track red-flag / red-alert transactions and escalate them as per defined process.
- Participate in regular calibration sessions with the quality and tech teams to maintain scoring consistency.
- Identify recurring issues and recommend process or SOP improvements based on audit findings.
Skills Required
- Educational background or coursework in Data Analytics / Data Science (freshers encouraged to apply).
- Excellent verbal and written communication skills in English & Hindi.
- Strong analytical and logical reasoning skills; comfortable working with data and identifying patterns.
- Keen eye for detail and ability to spot inconsistencies in conversations and data.
- Good working knowledge of MS Excel (basic formulas, sorting/filtering, pivot tables preferred).
- Ability to prepare clear, structured reports and present findings to cross-functional teams.
- Curiosity about AI/voice bot technology and willingness to learn new tools and platforms.
- Good team player with the ability to work closely with Tech, Quality, and Client teams.
Eligibility Criteria
- Graduate / recent graduate in a relevant field, or completion of a Data Analyst / Data Science certification course.
- Freshers are welcome; prior internship or project experience in data analysis is a plus.
- Comfortable working from office, 6 days a week, at either our Noida (Sector 63) or Bangalore location.
- Willingness to undergo a structured 22-day training program plus a 3-day OJT and client certification before taking up independent audits.
LANGUAGE
- English Read, write & speak Mandatory
- Hindi Read, write & speak Mandatory
- Knowledge of an additional regional language is an advantage.
