1. Process Improvement & Operational Efficiency Identify inefficiencies in business operations and implement Lean, Six Sigma, and Kaizen methodologies. Standardize processes across sales, marketing, supply chain, R&D, and manufacturing to enhance efficiency. Develop and track key performance indicators (KPIs) to measure business performance. 2. Business Strategy & Performance Management Work with leadership to develop and execute strategic business initiatives. Analyse market trends, competitor performance, and operational data to provide insights for decision- making. Drive cost optimization and productivity enhancement projects. 3. Quality & Compliance Ensure all business processes comply with IVD regulatory standards (e.g., ISO 13485, FDA, CE-IVD, MDR). Support internal and external audit preparations and compliance initiatives. Implement quality management systems (QMS) and continuous improvement frameworks. 4. Digital Transformation & Innovation Drive digital initiatives, including automation, AI-based analytics, and CRM/ERP optimization. Collaborate with IT teams to enhance digital tools for business process efficiency. 5. Training & Change Management Lead training programs on business excellence tools and methodologies. Foster a culture of continuous improvement and innovation. Manage change management processes for implementing new business strategies. Strong knowledge of IVD industry regulations and standards. Expertise in Lean, Six Sigma, Kaizen, and other process improvement tools. Strong analytical, problem-solving, and project management skills. Experience with CRM, ERP, and data visualization tools (Power BI etc.). Excellent communication and stakeholder management skills. Key Competencies: Strategic thinking and problem-solving Data-driven decision-making Leadership and change management Cross-functional collaboration
Handling Incoming and Outgoing Calls Maintaining Inward file Maintaining Outward file Updating Received Cheque Details in cheque receipt recode file Sorting and Distributing Couriers Arranging post office pickup and delivery Keeping the Tray for Documents to CMD Signatures Guest / Visitors Management Agappe Front Desk Monitor Display managing Assisting Travel Desk Assisting Administration work -AGP Vehicle Trip arrangements and other works First Aid Box Handling
Sales and Business Development: o Identify and target potential clients in the veterinary sector. o Conduct sales presentations and product demonstrations to veterinary professionals. o Develop and execute sales strategies to achieve sales targets and expand market share. o Maintain a pipeline of prospective clients and follow up on leads. o Participate in govt tenders by creating sufficient documents and win the orders o Maintain a good interdepartmental relation ship. Customer/distributor Relationship Management: o Build and maintain strong relationships with existing and potential customers and distributors. o Manage the distributors with timely collection of payments and PDC and maintain the financial track smooth. o Manage the secondary sale and the primary sale by maintaining the track of inventory and timely collection of stock statements to the company. o Provide excellent customer service and support to ensure client satisfaction. o Address client inquiries and resolve issues promptly. Product Knowledge and Training: o Stay updated on the latest veterinary diagnostic products and technologies. o Provide training and support to clients on the use of diagnostic products. o Attend industry conferences and trade shows to promote products and network with potential clients. Reporting and Documentation: o Maintain accurate records of sales activities, client interactions, and sales performance. o Prepare regular sales reports and forecasts for management review. o Collaborate with the sales team to share insights and strategies.
Responsible for Sales Target achievement of all the divisions (TAM) Responsible for maintaining desired Reagents & Equipment Ratio Responsible to drive the activities resulting to secondary sales such as UCP/UCV, % BCL Coverage, Roadshows, Demo Campaign, CMEs and Conference Participations Responsible for the regular reporting in CRM. Responsible for driving the leads and funnel management in the allocated region. Ensuring implementation of all the marketing strategies in the assigned territory. Responsible for good financial discipline in the territory. Ensuring successful launch of all the new products in the territory. Ensuring liquidation of short shelf-life products as per given guidelines. Ensuring knowledge enhancement by self-learning and all the training programs conducted by the company. Ensuring to keep the marketing team updated regarding the competitors activities in the assigned territory. Ensuring timely submissions of Sales and Closing Statement.
Role & responsibilities Strong ability to analyze and interpret product evaluation results Analyze performance parameters such as linearity, precision, specificity, sensitivity, stability, and interference. Participate in design verification and validation activities in compliance with regulatory standards. Interpret product evaluation data and provide scientific inputs to Quality Assurance, and Regulatory Affairs teams. Prepare and review technical documents, validation protocols, and scientific reports for regulatory submissions Assist in addressing product complaints and support root cause analysis and investigations. Preferred candidate profile 2-5 years of industrial experience preferable in the IVD sector
1. Implement company's strategies and plans for the Key Accounts in the territory, to meet/exceed sales revenue targets. Visit them at defined frequencies to manage the accounts better. Regularly do strategic planning to improve share of wallet at each Key Account. 2. Develop and nurture strong relationships with assigned Key Accounts; Negotiate mutually Win-Win contracts and progress business results. 3. Engage with Clients to help them maximize returns on the RR/PRR placements. 4. Being the SPOC for the client, work with all relevant internal departments (such as SH (sales head) for KAM, Mispacare, Marketing, Finance, Logistics etc.) to resolve issues / complaints if any. Provide monthly inputs to Planning and Manufacturing via SH-KAM 5. Ensure prompt collections; keep debtor days under control. 6. Contribute towards company's brand building in the assigned territory- e.g. Conferences, Scientific seminars/webinars, CME. 7. Scan the geography regularly and add qualifying new customers and do business development. Requirements and Qualifications Bachelors degree in any science branch. MBA degree would be an added advantage. 5-10 years previous work experience in medical devices/Key account management of which at least 3 years is in the IVD industry. Strong negotiation skills, with ability follow-through on client contracts Able to multitask, prioritize, and manage time efficiently. Goal-oriented, organized, Self-motivated. Good verbal and written communication skills Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on good Excel skills.
JD for Senior Technical Manager-Software @ ERnD Head of Software Engineering team of R&D, responsible for overseeing the software engineering functions. Bachelors in EC or CS, with at least 15yrs experience in Embedded Software development, Architecture and Leadership. Manage and lead engineering teams, drive technical innovation, and align technical strategies and processes with overall business goals. Lead teams in design, development, implementation, optimization, maintenance, and troubleshooting of software programs and applications. Skills Embedded and Application programming C, C++, .NET, Python, Qt, Qml, Linux, MATLAB Architecture, Platform development and maintenance Technical Strategy, Team Management, Product Development, Cross-Functional Collaboration, Technology Evaluation, Industry Leadership, Problem Solving Deep understanding of the latest software engineering principles and practices, staying updated with the latest advancements in the field. Software Quality Management standards Responsibilities Conceive and Implement software architecture. Drive Modular & Platform development enabling reuse and productivity Plan and Managing project deadlines. Review design, documentation & software deliverables done by software design engineers across the projects. Ensuring the quality and reliability of software deliverables Providing support to project teams in terms of design and development of software, troubleshooting, maintenance, and bug correction. Experience in Medical domain product development preferred.
1. Implement company's strategies and plans for the Key Accounts in the territory, to meet/exceed sales revenue targets. Visit them at defined frequencies to manage the accounts better. Regularly do strategic planning to improve share of wallet at each Key Account. 2. Develop and nurture strong relationships with assigned Key Accounts; Negotiate mutually Win-Win contracts and progress business results. 3. Engage with Clients to help them maximize returns on the RR/PRR placements. 4. Being the SPOC for the client, work with all relevant internal departments (such as SH (sales head) for KAM, Mispacare, Marketing, Finance, Logistics etc.) to resolve issues / complaints if any. Provide monthly inputs to Planning and Manufacturing via SH-KAM 5. Ensure prompt collections; keep debtor days under control. 6. Contribute towards company's brand building in the assigned territory- e.g. Conferences, Scientific seminars/webinars, CME. 7. Scan the geography regularly and add qualifying new customers and do business development.
1. Implement company's strategies and plans for the Key Accounts in the territory, to meet/exceed sales revenue targets. Visit them at defined frequencies to manage the accounts better. Regularly do strategic planning to improve share of wallet at each Key Account. 2. Develop and nurture strong relationships with assigned Key Accounts; Negotiate mutually Win-Win contracts and progress business results. 3. Engage with Clients to help them maximize returns on the RR/PRR placements. 4. Being the SPOC for the client, work with all relevant internal departments (such as SH (sales head) for KAM, Mispacare, Marketing, Finance, Logistics etc.) to resolve issues / complaints if any. Provide monthly inputs to Planning and Manufacturing via SH-KAM 5. Ensure prompt collections; keep debtor days under control. 6. Contribute towards company's brand building in the assigned territory- e.g. Conferences, Scientific seminars/webinars, CME. 7. Scan the geography regularly and add qualifying new customers and do business development.
1. Implement company's strategies and plans for the Key Accounts in the territory, to meet/exceed sales revenue targets. Visit them at defined frequencies to manage the accounts better. Regularly do strategic planning to improve share of wallet at each Key Account. 2. Develop and nurture strong relationships with assigned Key Accounts; Negotiate mutually Win-Win contracts and progress business results. 3. Engage with Clients to help them maximize returns on the RR/PRR placements. 4. Being the SPOC for the client, work with all relevant internal departments (such as SH (sales head) for KAM, Mispacare, Marketing, Finance, Logistics etc.) to resolve issues / complaints if any. Provide monthly inputs to Planning and Manufacturing via SH-KAM 5. Ensure prompt collections; keep debtor days under control. 6. Contribute towards company's brand building in the assigned territory- e.g. Conferences, Scientific seminars/webinars, CME. 7. Scan the geography regularly and add qualifying new customers and do business development.
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Responsible for Sales Target achievement of Acute Care in the assigned territory. Responsible to drive the activities resulting to secondary sales , BCL Coverage, Roadshows, Demo Campaign, CMEs and Conference Participations Responsible for driving the leads and funnel management in the allocated region. Ensuring implementation of all the marketing strategies in the assigned territory. Responsible for good financial discipline in the territory. Ensuring successful launch of all the new products in the territory. Ensuring liquidation of short shelf-life products as per given guidelines. Ensuring knowledge enhancement by self-learning and all the training programs conducted by the company. Preferably candidates having experience in point of care products, Critical Care products, ICU, Emergency, Cardiology, Pharma Critical care.
Roles and Responsibilities Manage a team of sales representatives to achieve regional sales targets for medical devices and equipment. Develop and execute strategic plans to penetrate new markets, expand existing customer relationships, and increase market share. Analyze market trends, competitor activity, and customer needs to inform sales strategy and optimize product offerings. Strong technical knowledge of clinical laboratory equipment and diagnostic solutions. Excellent communication, negotiation, and interpersonal skills. having experiance of Medical Equipment sale. Proven experience in IVD sales, particularly in biochemistry, hematology, immunology, and medical instruments. Strong technical knowledge of clinical laboratory equipment and diagnostic solutions. Stay updated with industry trends, regulatory compliance, and new product developments.
Key Responsibilities: Lead the revamp of the company website, ensuring a seamless user experience. Implement CRM in International Division for sales process optimization. Oversee the development and maintenance of mobile applications aligned with business needs. Manage Mobile App Support & Change Requests, ensuring application stability and performance. Oversee Zoho CRM Support & Change Requests, ensuring timely enhancements and issue resolution. Manage Zoho Creator, Zoho Expense, Zoho WorkDrive, Zoho Analytics, and Zoho One for business process automation and data management. Lead the ERP Magento Integration, ensuring smooth data flow and process alignment. Ensure efficient Website Management and content updates in alignment with business goals. Oversee the Canteen Management System, ensuring system uptime and issue resolution. Analyze current CRM and recommend improvements to optimize system performance and user experience. Ensure data security, compliance, and system backups across all Zoho One application. Lead and mentor the CRM Support team, ensuring skill development and operational efficiency. Coordinate with third-party vendors for application enhancements, support contracts, and system upgrades. Collaborate with cross-functional teams to align CRM applications with business needs Generate reports on application performance, system issues, and resolutions. Maintain documentation for configurations, integrations, and user training guides. Provide management with periodic updates on IT initiatives, risks, and opportunities.
JD for Senior Technical Manager-Software @ ERnD Head of Software Engineering team of R&D, responsible for overseeing the software engineering functions. Bachelors in EC or CS, with at least 15yrs experience in Embedded Software development, Architecture and Leadership. Manage and lead engineering teams, drive technical innovation, and align technical strategies and processes with overall business goals. Lead teams in design, development, implementation, optimization, maintenance, and troubleshooting of software programs and applications. Skills Embedded and Application programming C, C++, .NET, Python, Qt, Qml, Linux, MATLAB Architecture, Platform development and maintenance Technical Strategy, Team Management, Product Development, Cross-Functional Collaboration, Technology Evaluation, Industry Leadership, Problem Solving Deep understanding of the latest software engineering principles and practices, staying updated with the latest advancements in the field. Software Quality Management standards Responsibilities Conceive and Implement software architecture. Drive Modular & Platform development enabling reuse and productivity Plan and Managing project deadlines. Review design, documentation & software deliverables done by software design engineers across the projects. Ensuring the quality and reliability of software deliverables Providing support to project teams in terms of design and development of software, troubleshooting, maintenance, and bug correction. Experience in Medical domain product development preferred.