Adobe ColdFusion

Role Overview: You will be part of the Field Engineering, Ultimate Success team at Adobe, where you will play a crucial role as a client-facing technical advisor. Your responsibilities will include providing ongoing technical consultation on Cloud and Magento application tools, optimizations, and solutions to ensure successful site launches and ongoing site stability for Magento Cloud customers. Additionally, you will educate Adobe Customers & Partners on product features and functionality while addressing implementation-related issues with guidance on best practices. Key Responsibilities: - Act as the lead point of contact for all Customer engagements. - Build trusted advisor relationships with Clients & Implementation Partners. - Represent Magento professionally in client and team settings. - Stay updated on technology evolution, proactively research and develop new skills. - Define operational processes to deliver consistent value to merchants and partners. - Collaborate with customers on DevOps processes within the Magento Cloud environment. - Evaluate analytics to make recommendations for improvements. - Maintain positive working relationships with team members. - Troubleshoot technical problems reported by customers and provide solutions. - Communicate effectively with Customer/Implementation Partner teams throughout project life cycle. - Provide industry best practices & recommendations to key stakeholders. - Collaborate with internal teams and Client/Implementation Partners. - Engage in technical writing and presentation creation. Qualifications Required: - Extensive experience in PHP, JavaScript, or scripting languages. - Proficiency in architecture Design Patterns and Application Lifecycles. - Sound knowledge of Cloud concepts and services. - Strong foundation in DBMS, specifically MySQL. - Familiarity with Version Control Systems like SVN and Git. - Understanding of DevOps principles and tools. - Experience with web services such as SOAP, REST, and XML-RPC. - Proficiency in web technologies like XML, HTTP, and HTML. - Knowledge of Linux/UNIX-like systems. - Ability to work with tools like New Relic & Magento Business Intelligence. - Familiarity with web servers like Apache/NGINX. - Experience in requirements discovery and UML analysis for Adobe Commerce (Magento 2). - Proficiency in system monitoring and optimization for high load systems. - Experience with CDN's and network services. - Ability to communicate effectively with technical and non-technical audiences. - Strong organizational, presentation, and communication skills. - Self-motivated, proactive, and able to excel with limited supervision. - Problem-solving mindset and ability to manage change effectively. - Degree in Computer Science or Engineering preferred. - Fluent in English; additional language capabilities are a plus. Note: Additional details about the company were not explicitly mentioned in the provided job description.,