Role Overview: You will be part of the Field Engineering, Ultimate Success team at Adobe, where you will play a crucial role as a client-facing technical advisor. Your responsibilities will include providing ongoing technical consultation on Cloud and Magento application tools, optimizations, and solutions to ensure successful site launches and ongoing site stability for Magento Cloud customers. Additionally, you will educate Adobe Customers & Partners on product features and functionality while addressing implementation-related issues with guidance on best practices. Key Responsibilities: - Act as the lead point of contact for all Customer engagements. - Build trusted advisor relationships with Clients & Implementation Partners. - Represent Magento professionally in client and team settings. - Stay updated on technology evolution, proactively research and develop new skills. - Define operational processes to deliver consistent value to merchants and partners. - Collaborate with customers on DevOps processes within the Magento Cloud environment. - Evaluate analytics to make recommendations for improvements. - Maintain positive working relationships with team members. - Troubleshoot technical problems reported by customers and provide solutions. - Communicate effectively with Customer/Implementation Partner teams throughout project life cycle. - Provide industry best practices & recommendations to key stakeholders. - Collaborate with internal teams and Client/Implementation Partners. - Engage in technical writing and presentation creation. Qualifications Required: - Extensive experience in PHP, JavaScript, or scripting languages. - Proficiency in architecture Design Patterns and Application Lifecycles. - Sound knowledge of Cloud concepts and services. - Strong foundation in DBMS, specifically MySQL. - Familiarity with Version Control Systems like SVN and Git. - Understanding of DevOps principles and tools. - Experience with web services such as SOAP, REST, and XML-RPC. - Proficiency in web technologies like XML, HTTP, and HTML. - Knowledge of Linux/UNIX-like systems. - Ability to work with tools like New Relic & Magento Business Intelligence. - Familiarity with web servers like Apache/NGINX. - Experience in requirements discovery and UML analysis for Adobe Commerce (Magento 2). - Proficiency in system monitoring and optimization for high load systems. - Experience with CDN's and network services. - Ability to communicate effectively with technical and non-technical audiences. - Strong organizational, presentation, and communication skills. - Self-motivated, proactive, and able to excel with limited supervision. - Problem-solving mindset and ability to manage change effectively. - Degree in Computer Science or Engineering preferred. - Fluent in English; additional language capabilities are a plus. Note: Additional details about the company were not explicitly mentioned in the provided job description.,
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Our Company Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity We are seeking a BI Developer to join our dedicated software design team. You will directly report to the Technical Manager and contribute to all aspects of software coding and design. Collaboration with Business Analysts will be integral, as you will need to comprehend design specifications and convert requirements into a Application, Dashboard or reporting solution. This outstanding opportunity allows you to be a part of a hardworking team and contribute to projects with a global impact. What You'll Do Developing visual reports, dashboards and KPI scorecards using Power BI desktop & Power Service Creating writeback tool using Power App and Automate for various business requirements Connecting to data sources, importing data, and transforming data for Business Intelligence Able to develop tabular and multidimensional models that are compatible with warehouse standards Integrate Power BI reports into other applications using embedded analytics like Power BI service (SaaS), or by API automation Implement row level security on data and understand application security layer models in Power BI Collaborate with business professionals, application developers, and technical staff working in an agile process environment to successfully implement solutions. What You Need To Succeed Bachelor's in computer science or related streams. 5+ years of work experience in Power Toolkit (Power BI, Power Apps and Automate) 5+ years of work experience in scripting language like DAX, Python Proven working knowledge of TSQL, stored procedure, database performance tuning Good to have experience in Databricks, Big Data and Gen AI technologies Excellent UI design skill and hands on experience in designing and developing entities in PowerApps. Expert in Data modelling, Prototyping, performance tuning and data analysis techniques Ability to learn new software and technologies quickly and adapt to an ambitious and fast-paced environment At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law. Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [HIDDEN TEXT] or call (408) 536-3015. Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [HIDDEN TEXT] or call (408) 536-3015.
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Principal Technical Account Manager JOB LEVEL P50 EMPLOYEE ROLE Individual Contributor LOCATION Bangalore Join a dedicated team at Adobe and contribute to the technical success of our largest customers. This role offers an outstanding opportunity to craft the future of Adobe's customer engagement strategy and make a significant impact. You will work with a diverse range of collaborators, applying your expertise to successfully implement innovative solutions and ensuring magnificent execution of customer strategies. This is your chance to be part of a ground-breaking organization that values teamwork, inclusion, and continuous improvement. What You Will Do Lead Ultimate Support engagement(s) for a leading IT services and consulting organiation, serving as the technical executive point of contact throughout the Customer's solution usage lifecycle. Advise and support the customer's technical strategy with Adobe Solutions via service delivery plans with clear outcomes. Assess strategic Customer technical risks and opportunities, driving the extended Adobe team to build and deliver mitigation and get well plans. Drive clear communication across Customer operational areas. Maintain regular and appropriate governance with both internal and external executive teams. Advocate for Customer across internal Adobe teams. Optimize the client's investment and accelerate task, issue execution, and resolution. Drive innovation, roadmap influence, standard methodologies, and process improvement back into the Adobe ecosystem. Responsible for the global engagement model and review cycle across multiple business units and/or brands. Consolidate comprehensive cadence across all technical partners and influence delivery achievements across multi-solution, multi-discipline engagements. Work hands-on with Adobe's internal collaborators like Customer Success Management, Managed Services, Engineering, TechOps, Product Management, Support, Sales, pre-sales and the Adobe Consulting practice and third-party partners in support of customer's success. Lead a matrixed services team that may involve multiple project teams from Adobe or client or partner organizations. Develop effective working relationships with Customer partners. Make recommendations on how new and existing features fit within customers environments, supplying standard methodologies and recommendations. Lead project-based, consultant-led architectural and design discussions to ensure solutions are optimized. Mentor immediate team members as needed. What You Need to Succeed Bachelor's Degree in a related technical industry subject area or equivalent experience. An MBA is preferred. 15+ years of experience in a senior capacity in consultative, customer service, customer success, and/or related roles in digital marketing technology. Strong executive presence with the ability to collaborate across multiple teams throughout Adobe and client-side VPs, including CMOs and CXOs. Excellent presentation skills, confident phone and conference presence, and the ability to lead meetings, workshops, and reviews in front of any audience size. Strong conflict-resolution skills to drive closure to customer concerns and open technical issues. Outstanding customer-facing skills that enable you to represent Adobe best within a customer's environment. Validated interpersonal, prioritization skills, and an ability to work in a highly matrixed environment. Capable of driving resolution across a broad set of issues with the Customer: technical, architecture, business process, and partnerships. Ability to think strategically about business, product, and technical challenges to help our customers realize their software investments, efficiencies, advantages, and innovations. Awareness of development methodologies and technologies, and understanding of and experience with marketing software and domain principles. Experience with Adobe Experience Cloud. Business practitioner level knowledge with more than one of the Adobe Experience Cloud products. Adobe DX Certifications are highly desirable. Validated experience working with IT/ITES clients, with a deep understanding of key challenges such as cybersecurity threats, data privacy, skills gaps, managing hybrid work, compliance, and keeping up with rapid technological advancements. Ability to travel to the Bangalore client location (approximately 50-75 percent). Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [HIDDEN TEXT] or call (408) 536-3015.
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! We are seeking an experienced and passionate Program Manager. The role requires an individual with excellent project management abilities and an outstanding track record of delivering results. The candidate must have exemplary communication skills, bring attention to detail and possess a strong ability to influence without authority. Collaborate with product teams to establish and implement standard methodologies for product lifecycle. Involvement lasts throughout all stages of lifecycle starting from concept to delivery. As a Sr. Program Manager, you will build schedules, drive programs and strategic milestone reviews. What You'll Do Organize and oversee software development, ensuring the right features are designed and delivered on time and with the highest quality Create and lead detailed project plans and drive delivery to milestones and requirements Drive day-to-day progress of programs & projects and keep various levels of management informed of project status and health Manage issues and risks, create mitigation plans and escalate to appropriate stakeholders appropriately Coordinate with cross functional teams and manage dependencies across teams Manage status and reporting to provide project clarity to all the collaborators Review, draft, approve and close legal agreements and other various related actions for the support of these transactions Work with third-party contractors/vendors/technology partners Data analysis to discover trends, identify challenges and opportunities What You Need To Succeed 12-15 years of total experience and a relevant experience of at least 5 years as program manager in managing software products/projects. BE/BS degree in engineering (preferably Computer Science) required with a recent background in program/project management. MBA will be a plus Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management best practices Strong data analysis and conceptual thinking skills with ability to glean insights from data and translate them into actions. Proven track record to lead cross-functional teams through influence versus direct management; excellent interpersonal skills. Strong verbal, presentation and written communication skills with ability to appropriately align communications per intended audience Strong conflict resolution and negotiation skills. Ability to understand and articulate complex technologies Strong organizational skills to be able to coordinate complex projects. Ability to manage in an environment with diverse collaborators. Ability to operate in ambiguous situations while bringing clarity Motivated individual with a strong focus on processes and metrics Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [HIDDEN TEXT] or call (408) 536-3015. Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Responsibilities Owns development for features of medium to large complexity, and apply in-depth knowledge to turn requirements into architectural and feature specs. Contribute extensively in the analysis, design, prototype and implementation of new features and improving existing ones. Address broad architecture and design issues of existing/future products or technologies and provide strategic direction in evaluating new technologies. Interface with product management and Engineering leads to evaluate and determine new features to be added. Should be a proactive self-starter and fast learner who can develop methods, techniques and evaluation criterion for obtaining results. Specialist on one or more platforms and knowledgeable of cross-platform issues and customer requirements. Should contribute significantly towards the development and application of advanced concepts, technologies and expertise within the team. Ensure high quality code and related documentation What you need to succeed B.Tech/M.Tech from a premier institute with 3 to 6 years of hands on design / development experience in software development, preferably in a product development organization. Strong programming skills in Java. Hands on experience with REST APIs and message pub/sub model. Working knowledge on frameworks like springboot, apache kafka, apache storm etc. Knowledge of software fundamentals including design & analysis of algorithms, data structure design, and implementation, documentation, and unit testing. Good understanding of object oriented design and knowledge of product life cycles and associated issues. Should have excellent computer science fundamentals and a good understanding of architecture, design and performance. Ability to work proactively and independently with minimal supervision. Be an excellent teammate with good written and oral communication skills. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [HIDDEN TEXT] or call (408) 536-3015.