Administrative - Front Office & Administration Coordinator

Job Description:

About Development Alternatives Group

Development Alternatives (DA) is a premier social enterprise pioneering sustainable development solutions since 1982. Headquartered in New Delhi, the mission of the Development Alternatives Group is to promote inclusive, equitable, and resilient national development by creating sustainable livelihoods at scale. Through integrated clean technology solutions, micro-enterprise development, and collaborative institutional ecosystems, DA bridges practice and policy, working with partners to catalyse large-scale action towards poverty eradication and environmental regeneration.

DA’s work addresses the three interconnected crises of our time, Jobs, Resources, and Climate through impact across three core areas, Livelihood Security & Inclusive Entrepreneurship, Resource Efficiency & Circular Economy and Climate Change & Ecosystem Restoration.

These goals are advanced through nine interlinked programmes: Women’s Economic Empowerment, Inclusive Entrepreneurship Ecosystems, Greening of Industry, Sustainable Urban Ecosystems, Natural Ecosystem Restoration, Resource Access and Equity, Clean Technology Enterprises, Community Resource Management, and Local Institutions & SDG Action.

With a multidisciplinary team of over 120 professionals committed to innovation and impact, DA has consistently demonstrated the ability to identify critical development challenges and design effective, scalable solutions.

Over the past four decades, Development Alternatives has positively impacted the lives of more than 20 million people, building pathways for sustainable and inclusive growth.

For more information about organisation, please visit www.devalt.org

Context and Role

To manage front desk operations and visitor relations while providing administrative and coordination support for office operations, attendance management, travel and transport arrangements, utility bill tracking, and organisational events. The role ensures a welcoming and professional reception environment and supports the smooth functioning of day-to-day administrative activities.

Duties and Responsibilities:

1. Front Desk and Visitor Management

• Welcome and guide visitors, guests, and stakeholders; handle telephone calls, enquiries, messages, and appointments.
• Maintain the extension directory, visiting card records of the Chairman and CEO.
• Coordinate building tours and assist visitors in reaching the concerned personnel.

2. Administrative and Office Coordination

• Maintain daily attendance records, Staff Meeting attendance, and employee registration on the biometric system and update duty officer board.
• Coordinate cab bookings, guest room reservations, and other transport arrangements, including checking flight availability for the Chairman, as required.
• Track mobile, broadband, MTNL, and other utility bills; maintain records in Excel and follow up with the concerned teams for timely processing and payment.
• Compile information received from different departments and assist with documentation, official correspondence, and coordination for obtaining signatures from Board Members.
• Ensure that the reception area remains clean, organised, presentable, and safe.
• Coordinate basic first-aid assistance and inform the appropriate personnel in case of emergencies.

3. General Administrative Support

• Assist support staff with PF account-related updates, documentation, and queries, coordinating with the concerned team wherever required.
• Support the maintenance, organisation, and upkeep of the physical library and e-library.
• Maintain relevant administrative records, files, databases, and documentation.
• Undertake other administrative and clerical responsibilities assigned by the reporting manager to support the effective functioning of the office.

4. Events and Employee Engagement

• Support internal and external events, conferences, and meetings, including registration, participant coordination, follow-up calls, and updating invitation databases.
• Support the planning and coordination of employee engagement activities and organisational celebrations, including monthly birthday celebrations, birthday photo charts, Annual Day, festive celebrations, decorations, guest coordination, gift distribution, event logistics, and preparation of awareness posters and other communication materials, as required.

Skills, Knowledge, and Experience

• Education: Graduate in any discipline from a recognised university.
• Experience: 1–3 years of experience in reception, front office operations, or administrative support.
• Technical Skills: Basic proficiency in MS Office, particularly Excel, email writing, data entry, and record management.
• Communication Skills: Good verbal and written communication skills, with a courteous and professional approach.
• Administrative Knowledge: Understanding of visitor management, attendance records, travel and transport coordination, bill tracking, and general office administration.
• Coordination Skills: Ability to coordinate with employees, senior management, visitors, vendors, and event teams.

How to Apply?

Please submit your updated curriculum vitae (CV), including current and expected CTC.

The last date to submit your application is 03 November 2026 with subject line - “FO & Administration Coordinator”. Only shortlisted candidates will be contacted.