Admin Coordinator

Key Responsibilities

• Telephonic Coordination: Make outbound calls to [leads/existing clients/vendors] and handle inbound inquiries professionally.
• Lead Management: Follow up on potential leads, explain our [products/services], and qualify them for the sales or account management team.
• Scheduling & Calendar Management: Coordinate and book appointments, meetings, or consultations between clients and internal teams.
• Data Management: Maintain, update, and organize the customer database (CRM) with accurate call logs and client details.
• Issue Resolution: Address client queries, resolve basic complaints, and escalate complex issues to the appropriate department.
• Reporting: Prepare daily, weekly, or monthly reports on call volume, lead status, and feedback received.

Requirements & Qualifications

• Education: [High School Diploma / Graduate in any stream / Bachelor’s Degree].
• Experience: [0–2 years] of experience in telecalling, customer support, front office, or a coordinator role (Fresher’s with excellent communication are welcome).
• Language Skills: Fluent in English. Strong verbal and written communication skills are a must.
• Technical Skills: Basic proficiency in MS Office (Word, Excel) and familiarity with CRM software or Google Workspace is a plus.
• Soft Skills: Excellent interpersonal skills, a polite telephonic manner, strong listening capabilities, and the ability to multitask under pressure.

Pay: ₹8,600.00 - ₹25,000.00 per month

Work Location: In person