Purpose/Objective: Lead - Cargo Commercial & Business Development is responsible for driving growth and revenue through strategic business initiatives while ensuring the highest level of customer service is delivered. This dual role involves identifying and pursuing new business opportunities, fostering relationships with key stakeholders, and overseeing the customer service team to maintain service excellence. About Business: Adani Group : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India. Adani Airports Holding Limited : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact. Job Purpose: Lead - Cargo Commercial & Business Development is responsible for driving growth and revenue through strategic business initiatives while ensuring the highest level of customer service is delivered. This dual role involves identifying and pursuing new business opportunities, fostering relationships with key stakeholders, and overseeing the customer service team to maintain service excellence. Key Responsibilities of Role: Tactical Business Development Execution: Craft and execute detailed strategies to expand business opportunities and enhance service offerings, focusing on increasing market share and customer satisfaction. Conduct in-depth market research to identify new business and service opportunities, and evaluate the potential for innovative partnerships and customer service enhancements. Contract Management: Facilitate the negotiation of contracts with partners and manage customer relationships, ensuring alignment with strategic objectives and high service quality standards. Provide expertise in deal structuring, customer service protocols, financial due diligence, and analysis to maximize value and compliance across business and service operations. Customer Relationship Management: Build and maintain strong relationships with key customers, partners, and stakeholders to drive long-term loyalty and business growth. Oversee the development and execution of customer retention programs and loyalty initiatives to enhance customer engagement. Resolve complex customer issues and complaints in a timely and effective manner to maintain high levels of customer satisfaction. Develop and implement customer service standards, policies, and procedures to ensure consistent delivery of high-quality services. Market Analysis and Benchmarking: Prepare and present regular reports on business development activities, customer service performance, and market trends to senior management. Leverage market intelligence to tailor business development strategies in alignment with HO and create effective marketing initiatives for the cargo vertical. Collaborative Team Leadership: Lead teams in business development and customer service towards unified strategic goals, ensuring all activities support the organization's overarching objectives. Foster a collaborative environment that values knowledge sharing, professional development, and the pursuit of best practices in both business development and customer service. Digital Mindset: Keep up with digital and AI advancements to enhance business and maintain competitiveness.
Operational Support and Coordination: Assist in the daily operations and logistics of advertising installations and projects, ensuring smooth execution of tasks. Help manage and coordinate project timelines, schedules, and resources effectively. Quality Assurance: Assist in coordinating regular maintenance and inspections of advertising sites to ensure functionality and compliance with quality standards. Report issues promptly and collaborate with vendors for timely resolution of maintenance needs. Documentation and Compliance: Maintain accurate records of operational activities, including site inspections, maintenance schedules, and compliance documentation. Ensure all operational practices comply with safety regulations and organizational policies. Resource Management: Assist in managing and allocating resources, including personnel, materials, and equipment, to ensure that all projects and operations are adequately supported. Coordinate with various departments to monitor resource utilization, identify any shortages or surpluses, and implement strategies to optimize efficiency and reduce waste. Performance Monitoring: Track and report on operational performance metrics, providing insights to management for informed decision-making. Identify areas for operational improvement and assist in implementing effective solutions. Apply on Company Career Site - https://eibd.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/37902/?utm_medium=jobshare&utm_source=External+Job+Share
Create detailed MEP drawings, including plans, elevations, sections, and details, using AutoCAD/Revit or other relevant drafting software. Collaborate with engineers and designers to understand project requirements and incorporate design changes as needed. Ensure that drawings adhere to project specifications, industry standards, and local building codes. Having better understanding of MEP Design. Communicate effectively with other drafting team members to maintain consistency and accuracy across all drawings. Keep track of revisions and updates to MEP drawings throughout the project lifecycle. Maintain organized and up-to-date documentation related to MEP drawings. Conduct self-reviews and quality checks to ensure the accuracy and completeness of MEP drawings. Assist in the identification and resolution of any discrepancies or issues in the drawings. Collect initial drawings, calculations and design ideas from engineers, and complete initial design drawing for review and modification. Preparation and validation of the BOQ