Ad Account Specialist

About the Role: We’re looking for an Ad Account Manager with 3–7 years of experience managing high-spend Google and Microsoft Ads accounts. The role involves media planning, budget management, campaign optimisation, client consulting, and driving revenue and ROAS growth. The ideal candidate should be highly data-driven, commercially focused, and confident in building strong client relationships and delivering strategic recommendations.

Key Requirement:

• 3 to 7 years managing high-spend ad accounts (Google Ads / Microsoft Ads).
• Hands-on experience with:
• Search | Shopping | Display | Performance Max | Audience Ads
• Strong analytics & data-driven communication: no vague answers.
• Experience building media plans and scaling budgets.
• Ability to handhold and guide clients strategically when required.
• Excellent communication skills with ability to influence stakeholders.

Key Responsibilities:

• Be the primary strategic contact for our top-spending merchants.
• Build trust-driven relationships and act as a consultant, not just an executor.
• Own the media planning, budgeting, optimisation, and growth of Google & Microsoft ad accounts.
• Pitch the right product mix, not generic campaign ideas.
• Present recommendations using data, analytics, and global benchmarks.
• Monitor performance and escalate proactive solutions before clients ask.
• Lead QBRs, weekly performance calls, and build long-term win plans.
• Collaborate internally with analytics, product, and operations teams.

Nice to Have:

• Experience with Merchant Centre, shopping feeds, or e-commerce platforms.
• Exposure to programmatic, Meta Ads, attribution tools, or CRO principles.

What Success Looks Like:

• Consistent ROAS growth
• Revenue expansion per portfolio
• Account retention & relationship depth
• Client adoption of strategies and recommendations
• Ability to guide clients through market changes