Role & responsibilities
- Leading and overseeing the day-to-day operations of the Accounts Receivable function within the Bangalore Shared Service Centre.
- Ensuring all billing and invoicing activities are completed accurately, efficiently and in accordance with established deadlines, KPIs, and SLAs.
- Driving effective cash collection strategies to optimise working capital and achieve collection targets.
- Overseeing banking and cash application activities, ensuring timely and accurate processing of receipts.
- Developing, monitoring and reporting on key performance indicators (KPIs) to measure team performance and identify improvement opportunities.
- Leading regular operational reviews with the team to ensure disputes, deductions and customer issues are resolved promptly and effectively.
- Ensuring all monthly balance sheet reconciliations are completed accurately, reviewed in a timely manner and supported by appropriate documentation.
- Reviewing and validating weekly and monthly management reports prior to distribution to stakeholders and senior leadership.
- Acting as a key point of contact for internal and external stakeholders, ensuring service excellence and strong business partnerships.
- Participating in and supporting the migration of Accounts Receivable activities into the Shared Service Centre, ensuring smooth transition and stabilisation.
- Coordinating and supporting internal and external audit activities, ensuring timely delivery of audit requirements and remediation actions.
- Supporting recruitment, onboarding, and training activities to ensure new team members are successfully integrated and equipped for their roles.
- Driving a culture of continuous feedback, coaching, and performance development in line with company guidelines and leadership expectations.
- Ensuring adherence to the internal control framework, company policies, and regulatory compliance requirements.
- Promoting strong governance, accountability and risk management practices across all Accounts Receivable processes.
- Collaborating with cross-functional teams to support strategic initiatives, system enhancements, and business transformation projects.
Preferred candidate profile
- Demonstrate strong people leadership, fostering a culture of accountability, customer focus, collaboration and continuous improvement.
- Inspire and motivate team members to deliver high-quality results while supporting career development and employee engagement.
- Lead by example in driving operational excellence, process ownership, critical thinking effective communication and stakeholder satisfaction.
Education on HBO level (Bachelor degree) in Business, Accounting or Finance.
Min 8 Years experience in Accounts Receivable in an international Company
Min 5 Years experience leading teams
Min 5 Years SSC F&A experience
Experience with SAP and other major ERP systems (Oracle, Navision) is a plus
Experience with Blackline or other reconciliation tools is an advantage
Excellent knowledge of Microsoft office
Willing to work in a challenging multicultural environment
Excellent Knowledge of English Language, both written and verbal
