Role & responsibilities Maintaining daily financial transactions, including accounts payable and receivable. Processing invoices, purchase orders, and payment vouchers. Managing inventory, including receiving, storing, and issuing materials. Ensuring accurate stock records and conducting regular stock audits. Verifying and reconciling material quantities and quality during inward and outward processes. Assisting with general administrative tasks related to accounts and store operations. Preparing and submitting reports as required Preferred candidate profile Proficiency in accounting software (e.g., Tally ERP). Strong knowledge of accounting principles and practices. Excellent organizational and time management skills. Attention to detail and accuracy in data entry and record-keeping. Good communication and interpersonal skills. Familiarity with GST and other relevant tax regulations. Proficiency in MS Office (Excel, Word). Typically requires 1-3 years of experience in accounting and store management . Only Immediate joiner should apply.
Role & responsibilities Ticket and request management: Log, categorize, prioritize, and track all incoming Hardware Service Requests and Hardware/Software issues in a ticketing system. User support: Serve as the first point of contact for Customers, Users, responding to inquiries via phone, email, or chat, and providing step-by-step guidance for troubleshooting. Hardware and software support: Diagnose and resolve common hardware problems with computers, printers, and other peripherals, and assist with software installations, configurations, and updates. Take remote of Laptops & Desktops to Install Customer Applications and Ensure Compliance while Installing Applications Remotely. Escalation: Escalate complex or unresolved issues to higher-level support technicians or engineers, ensuring a smooth handover of information. To Discuss with Team on a daily basis for the Customer Tickets which are having issues. Communication: Keep Customers / Users informed about the status of their requests and communicate customer feedback to relevant IT teams Via E Mail. Documentation: Maintain Service Sesk Documentation, update knowledge base articles for common problems, and ensure records are accurate. SLA monitoring: Monitor incident resolution times to ensure they meet agreed-upon Service Level Agreements (SLAs). Administrative tasks: Perform administrative duties such as scheduling technicians, managing user accounts, and tracking hardware inventory or asset assignments. Preferred candidate profile Strong technical knowledge of Hardware, Software, and Operating Systems. Proficiency with help desk ticketing and IT Service Management (ITSM). Excellent problem-solving and critical-thinking abilities. Effective communication, both verbal and written. Customer service skills to manage user interactions professionally. Ability to multitask and work efficiently in a fast-paced environment. Team-oriented mindset to collaborate with other IT professionals. Note : Candidate should be ready to join immediately.