Processing orders on WhatsApp/Instagram/Facebook Respond to emails and inbound calls Handling customer escalations Resolving customer issues and providing customer support
Accounts Payable and Receivables Billing and Invoicing Customer Support Daily MIS
Managing daily financial transactions Recording purchases and sales Inventory Management MIS Vendor statement reconciliation Bank reconciliations Sales and Purchase returns Budgeting and Forecasting
Manage and maintain web catalog Respond to customer chats via WhatsApp and emails Respond to customer phone calls Prepare email and social media posts and reels Handle escalations
Manage the store, Handle customers in the store, drive revenue, prepare sales report, publish offers on WhatsApp, packing and dispatching parcels