Using various Training knowledge and learning phasing to make proper strategy and tools to provide effective solutions to the machine or relevant client requirement throughout the entire machine warranty & Non-warranty Phases. Communicating with clients, Senior engineers, and other technicians to ensure that the services to the client are delivered smoothly & effectively. Monitoring equipment and machinery performance and developing preventative maintenance measures. Conducting proper testing quality assurance with their operative parts checks with follow running status by current machine. Delivering demonstrations or training to ensure that customers are educated about that how to operate on safely and effectively machine use. Providing recommendations about new features and product improvements to the client as well as juniors. Follow Proper Document procedure to the firm as well as client perspectives. Writing reports and presenting findings to Managers and Supervisors on a regular basis. Promptly following up on service requests and providing customer feedback.
Key Responsiblities- Provide step-by-step guidance to customers to resolve issues or navigate products or services. Respond to customer inquiries through various communication channels, including phone, email and live chat. Address customer feedback and concerns with empathy and professionalism. Collaborate with cross-functional teams to ensure timely resolution of issues. Handle a high volume of customer contacts while maintaining quality service. Identify common customer issues and suggest improvements to enhance the customer experience. Keep accurate records of customer interactions using our customer support software. Contribute to the development of customer support materials and resources at the firm. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
Performing basic admin duties including printing, sending emails, and ordering office supplies. Assisting and coordinating with the sales team. Assisting the Front Office team. Assisting with inventory control.. Assisting and supporting management. Knowledge of computer operating systems and MS Office software. Working knowledge of CRM platforms. Ability to work as part of a team. High-level written and verbal communication skills. Note-Knowledge of Excell, MS-WORD, GOOGLE SHEETS Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
Key Responsiblities- Provide step-by-step guidance to customers to resolve issues or navigate products or services. Respond to customer inquiries through various communication channels, including phone, email and live chat. Address customer feedback and concerns with empathy and professionalism. Collaborate with cross-functional teams to ensure timely resolution of issues. Handle a high volume of customer contacts while maintaining quality service. Identify common customer issues and suggest improvements to enhance the customer experience. Keep accurate records of customer interactions using our customer support software. Contribute to the development of customer support materials and resources at the firm. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
Performing basic admin duties including printing, sending emails, and ordering office supplies. Assisting and coordinating with the sales team. Assisting the Front Office team. Assisting with inventory control.. Assisting and supporting management. Knowledge of computer operating systems and MS Office software. Working knowledge of CRM platforms. Ability to work as part of a team. High-level written and verbal communication skills. Note-Knowledge of Excell, MS-WORD, GOOGLE SHEETS Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
Company Description Founded in 2016 in Jaipur, Rajasthan, Aaradhana Technology Systems is a Sole Proprietorship firm specializing in the manufacturing, wholesale, and trade of high-quality industrial equipment, including CNC Routers, Laser Cutting Machines, and Metal Cutting Machines. Renowned globally, our products are celebrated for their ease of use, high performance, durable construction, lightweight design, and extended service life. We pride ourselves on offering cost-effective solutions with timely delivery to clients worldwide. Role Description We are seeking a detail-oriented and experienced Senior Accountant for a full-time, on-site role located in Ahmedabad. The responsibilities of this role include preparing and maintaining accurate financial records, managing general ledger accounts, reconciling financial discrepancies, generating financial reports, assisting in audits, and ensuring compliance with financial regulations. The Senior Accountant will collaborate with cross-functional teams and provide financial insights to support decision-making. Qualifications Strong proficiency in bookkeeping, financial reporting, and general ledger management Knowledge of accounting tools, financial software, and ERP systems Expertise in financial analysis, budgeting, forecasting, and cost control Understanding of tax preparation, audits, and regulatory compliance Excellent attention to detail, analytical thinking, and organizational skills Strong written and verbal communication skills Bachelor's degree in Accounting, Finance, or a related field; CPA or equivalent certification is a plus Prior experience in manufacturing or trading industry accounting is advantageous