About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore We Are An Equal Opportunity Employer: Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements. Job Description Zycus is hiring for a Product Trainer as a change catalyst to be a part of its client learning center - Zycus University. Candidate with an excellent communications skills along with Product training experience would ideal match for this role. Candidate should Intervene to conduct Root Cause Analysis & implement Corrective and Preventive actions for any client dissatisfaction, process deviation, or delivery misses. Candidate with certified on procurement industry practices would be added advantage . Domain knowledge in Procurement / Supply chain / entire supply chain function knowledge would be added advantage to the role. This is a key client facing role that calls for identification and implementation of Organizational Change Management (OCM) projects for global clients. The Product Trainer / Client Trainer also supports the training operations and will be looked at to stay abreast of practices that continually support user learning requirements & trends. Roles & Responsibilities: Train clients (Virtual and Onsite) as and when required to step in. This could entail international travel (as per requirement). Support continuous improvement programs for the team, execute and ensure completion. Intervene to conduct Root Cause Analysis & implement Corrective and Preventive actions for any client dissatisfaction, process deviation, or delivery misses. Stay continually certified on procurement industry practices and Zycus Product suite Continually enhance your domain/industry/functional knowledge and delivery Participate in daily scrums and one on one's to discuss status updates, action plans, and red flags Be available and open to work in Flexible working hours including night shifts when required Track and present your MBOs to Sr. Management, highlight trends and deviations along with Analysis and next steps. Candidate should be open to travel across the global based on business requirement Job Requirement Skills And Expertise Candidates with 3 to 6 years product training experience would be preferred. Any industry background with product training delivery to 1 or more global customer exposure is a plus. Excellent Communication is a must. OCM experience for software/procurement deployments is a plus (not Incident Management) Change Management certification is an added advantage Excellent training delivery skills (TTT certified preferred) High degree of self-motivation and strong orientation toward teamwork Strong grasp of written and spoken English Time Management & Effective Prioritization Ability to understand how businesses work, have excellent analytical and solution driven approach. Qualification : Any graduate / Post graduate can apply . Additional certifications in product training would be added advantage. Five Reasons Why You Should Join Zycus Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization Get a Global Exposure: You get to work and deal with our global customers. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features. About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore Show more Show less

About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore We Are An Equal Opportunity Employer: Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements. Job Description Zycus is looking to hire MBA graduates specializing in supply chain and operations to work as Analyst TAM /Senior Procurement Analyst . The Analyst will work as part of a Project / Technical Account Management team to deliver analytical, solution-oriented services to Fortune 500 clients. In this role, you will be part of a Global Team and work with our global customers in implementing our AI-driven procurement solution. As a TAM Analyst/ Senior Procurement Analyst at Zycus, you will: Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.) Provide training to customers on upcoming changes for new releases every quarter. Proactively communicate with customers and resolve their issues. Plan, Estimate and drive the execution of change and service requests. Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them. Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support. Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc. Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet customer's business needs. Job Requirement What will you require to be successful in this role: MBA in Supply Chain and Operation Experience Level: 2-5 years Willingness to work in 24 X 7 shifts Excellent written and oral communication skills is a must. Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems. Collaboration with various internal and external stakeholders. Ability to learn, execute and excel. Multitask and work with priorities. Working hours: As per the geography and region assigned. Five Reasons Why You Should Join Zycus Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS, and we are developing our mobile apps using React. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization Get a Global Exposure: You get to work and deal with our global customers. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features. About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore

About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore We Are An Equal Opportunity Employer: Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements. Job Description Zycus is looking for the smartest minds in the country to join its 'Business Development' team at Mumbai and Bengaluru to drive its expansion globally. Wondering what will you be doing? Our Business Development Associate/Trainee play a very critical role in taking our business forward as a part of our Sales Team. They possess a deep understanding of our product and support our Field Sales representative by converting leads to customers remotely. They identify new sales opportunities, establish trust, rapport and build relationships with potential customers to close customer deals. In the process they leverage tools like phones, emails, video and virtual meetings to connect with potential customers. As a BD Associate at Zycus you would: Own the entire proposal process: identify customer accounts, generate their interest in our products, understand their needs, develop suitable plans/strategies, and engage them in the sales process. Leverage LinkedIn for prospecting and leverage social media insights for meetings with prospective customers. Setting video meetings, Calls or Onsite in person meeting with prospects by mutually aligning calendars. Assess the competitors and analyze market trends and developments. Provide administrative support as well as excellent customer service and smooth communication. Maintain the database using your organizational skills to streamline processes and reorganize the data. Qualitative research to target accounts with active opportunities. The beauty of the role remains rooted to one’s conversational skills. Over the time, it also grows to relationship building, networking and cultural understanding of regions due to the close interaction with prospects at a day to day level. This role is dynamic in nature and its essence lies in the interpersonal and intrapersonal relations that one makes as a part of the regular work, ultimately leading to a fruitful learning curve in the long run of career. What's your next destination? Choose Business Development as a Career at Zycus. Interact with Key Procurement Executives (VPs, Directors, CPO's, etc.) across Fortune 500 & Global 1000 Companies to identify & nurture new business opportunities for Zycus. Job Requirement What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are few skills you should have. You should possess: Excellent communication skills- both written and verbal Flair for writing and developing crisp pitch. Networking and Team Management skills. Account Mapping and Social Selling Ability. Data analyzing and researching skills. Be Target Oriented What is it like to be a part of the Business Development team at Zycus? The Benefits of Being Zycat Be a part of one of the fastest growing A.I enabled Product Company in India Get a Global Exposure - work and interact with customers across the globe Chance to work with the best professionals in the industry There’s life at work and life outside of work. Earn non capped commissions in a pay for performance culture

About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore We Are An Equal Opportunity Employer: Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements. Job Description Zycus is looking to hire MBA graduates specializing in supply chain and operations to work as Analyst TAM/ Senior Procurement Analyst . The Analyst will work as part of a Project / Technical Account Management team to deliver analytical, solution-oriented services to Fortune 500 clients. In this role, you will be part of a Global Team and work with our global customers in implementing our AI-driven procurement solution. As a TAM Analyst/ Senior Procurement Analyst at Zycus, you will: Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.) Provide training to customers on upcoming changes for new releases every quarter. Proactively communicate with customers and resolve their issues. Plan, Estimate and drive the execution of change and service requests. Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them. Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support. Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc. Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet customer's business needs. Job Requirement What will you require to be successful in this role: MBA in Supply Chain and Operation Experience Level: 2-5 years Willingness to work in 24 X 7 shifts Excellent written and oral communication skills is a must. Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems. Collaboration with various internal and external stakeholders. Ability to learn, execute and excel. Multitask and work with priorities. Working hours: As per the geography and region assigned. Five Reasons Why You Should Join Zycus Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS, and we are developing our mobile apps using React. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization Get a Global Exposure: You get to work and deal with our global customers. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features. About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore Show more Show less

About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore We Are An Equal Opportunity Employer: Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements. Job Description Zycus is looking to hire MBA graduates specializing in supply chain and operations to work as Analyst TAM / Senior Procurement Analyst . The Analyst will work as part of a Project / Technical Account Management team to deliver analytical, solution-oriented services to Fortune 500 clients. In this role, you will be part of a Global Team and work with our global customers in implementing our AI-driven procurement solution. As a TAM Analyst / Senior Procurement Analyst at Zycus, you will: Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.) Provide training to customers on upcoming changes for new releases every quarter. Proactively communicate with customers and resolve their issues. Plan, Estimate and drive the execution of change and service requests. Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them. Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support. Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc. Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet customer's business needs. Job Requirement What will you require to be successful in this role: MBA in Supply Chain and Operation Experience Level: 2-5 years Willingness to work in 24 X 7 shifts Excellent written and oral communication skills is a must. Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems. Collaboration with various internal and external stakeholders. Ability to learn, execute and excel. Multitask and work with priorities. Working hours: As per the geography and region assigned. Five Reasons Why You Should Join Zycus Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS, and we are developing our mobile apps using React. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization Get a Global Exposure: You get to work and deal with our global customers. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features. About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore Show more Show less

About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore We Are An Equal Opportunity Employer: Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements. Job Description Zycus is looking for an Assistant Manager - Marketing GTM In this role, you will be required to leverage your understanding of the product, market and use cases to enable the company to sell better and faster. You will be involved in executing highly successful go-to-market strategies and delivering impactful narratives for our sales teams. Zycus is looking for a growth hacker responsible for driving go-to market activities. The incumbent would be responsible for performance marketing demand generation activities, with hands-on experience with managing LinkedIn campaigns, Google PPC/ analytics etc. You will work closely with marketing operations, sales, product, customer success and most other teams within the organization. What You’ll Do: Demand Generation Understand the nuances of each market and develop market specific content & digital marketing plan to build awareness, interest, and consideration. Plan and manage integrated demand generation campaigns across different channels. E.g., email campaigns, PPC ads, LinkedIn paid campaigns etc. to build pipelines. Experience in Account Based Marketing campaigns (less about the technology, but more about the thought process) Planning and organizing roundtables & events (ground events / webinars) either own or 3rd party to generate leads. Optimize campaigns to maintain channel efficiency. Identify new channels for developing the sales pipeline. Generate relevant content covering whitepapers, e-books, case studies, blogs, research reports etc. Develop key partnerships with third parties like research houses, technology partners, knowledge partners etc. for running joint marketing programs. Build competitive intelligence and create shadow marketing programs. Identify relevant local PR / publications to drive branding initiatives. Teamwork & Collaboration Collaborating with internal stakeholders and cross functional teams to gather knowledge sources for working on all content and demand generation activities. External vendor and partner management wherever required. Engaging with industry influencers and creating a strong network of thought leaders Job Requirement What Are We Looking For: A great leader who can make a big impact and lead the growth of our business. 3-6 years of experience in B2B SaaS marketing (Growth/ Go to Market) with deep understanding and experience in building sales pipeline. Ability to bring in creativity to the role, while also being deeply data-driven and analytical in approach. Well-versed with marketing automation tools such as HubSpot, Salesforce etc. Hands-on experience with managing LinkedIn campaigns, Google PPC/ analytics etc. Excellent written and verbal communication skills Astute analytical ability – should have a natural flair for working with large data sets and identify trends and patterns to enable data-driven decision-making. Should be an MBA graduate from a Tier I B-School Why Should You Join Us? Cloud Product Company: We are a Cloud SaaS Company, and our products are developed by using the latest technologies like ML (Machine Learning) and AI (Artificial Intelligence). Our UIis in Angular JS, and we are developing our mobile apps using React. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization. Get Global Exposure: You get to work and deal with our global customers. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features. About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its integrated source-to-pay suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; it offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore Show more Show less

About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore We Are An Equal Opportunity Employer: Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements. Job Description Zycus is looking to hire MBA graduates specializing in supply chain and operations to work as Analyst TAM /Senior Procurement Analyst . The Analyst will work as part of a Project / Technical Account Management team to deliver analytical, solution-oriented services to Fortune 500 clients. In this role, you will be part of a Global Team and work with our global customers in implementing our AI-driven procurement solution. As a TAM Analyst/ Senior Procurement Analyst at Zycus, you will: Work with customers and understand their configurations and usage patterns of Zycus application/s (like Sourcing, Contract management, Supplier management, Procurement etc.) Provide training to customers on upcoming changes for new releases every quarter. Proactively communicate with customers and resolve their issues. Plan, Estimate and drive the execution of change and service requests. Identify patterns in customer raised tickets (issues and queries) and work towards permanently addressing them. Work on all aspects of maintenance of an already implemented Customer including business process mapping, requirements gathering, process configuration, documenting process flows, user interface configuration, user / supplier set-up and testing support. Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc. Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet customer's business needs. Job Requirement What will you require to be successful in this role: MBA in Supply Chain and Operation Experience Level: 2-5 years Willingness to work in 24 X 7 shifts Excellent written and oral communication skills is a must. Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems. Collaboration with various internal and external stakeholders. Ability to learn, execute and excel. Multitask and work with priorities. Working hours: As per the geography and region assigned. Five Reasons Why You Should Join Zycus Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS, and we are developing our mobile apps using React. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization Get a Global Exposure: You get to work and deal with our global customers. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features. About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore Show more Show less