Visa Counselor

Job Description

# Primary Responsibilities 1. Counseling applicants: Provide guidance to visa applicants on the application process, required documents, and eligibility criteria. 2. Evaluating applications: Review and assess visa applications to ensure completeness and accuracy. 3. Conducting interviews: Interview applicants to gather additional information, clarify doubts, and assess their eligibility. 4. Making visa recommendations: Based on the evaluation and interview, make recommendations for visa approval or denial. # Administrative Tasks 1. Maintaining records: Keep accurate and up-to-date records of visa applications, interviews, and decisions. 2. Communicating with applicants: Respond to applicant inquiries, provide updates on application status, and notify them of decisions. 3. Collaborating with colleagues: Work with other visa counselors, embassy staff, and government agencies to ensure efficient processing of visa applications. 4. Staying updated on visa policies: Stay current with changes in visa policies, regulations, and procedures. # Analytical and Problem-Solving Tasks 1. Assessing complex cases: Evaluate complex or sensitive visa applications, requiring careful analysis and consideration. 2. Resolving discrepancies: Investigate and resolve discrepancies or inconsistencies in visa applications. 3. Identifying potential issues: Identify potential issues or risks associated with visa applications and take proactive measures to address them. # Other Responsibilities 1. Providing customer service: Offer excellent customer service to visa applicants, ensuring a positive experience. 2. Maintaining confidentiality: Maintain confidentiality and handle sensitive information with discretion. 3. Participating in training and development: Engage in ongoing training and professional development to enhance knowledge and skills. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Work Location: In person