UX research & design

Job Description

1. ABOUT 360WATTS We are a pre-seed energy-tech startup on a mission to redefine how people experience energy —starting right from residential terrace & rooftops. Goal is to design smart solar system for home consumers, integrated with digital energy management software. Now users don't have to be afraid about technicalities of going solar system. 360watts will engage the users across end-to-end of the customer journey - from consideration, installation, maintenance and up to end-of-life recycling. Our big vision? On the long run, to build a decentralised and autonomous energy ecosystem where energy is intuitive, empowering and uninterrupted — for every home. 2. YOUR ROLE ***PAID INTERNSHIP*** Lead desk-research on 1 to 2 market segments i.e. quantitative and qualitative study of market such as market sizing, pricing metrics (WtP, RoI), sales metrics (CAC), differentiation from competition (offerings, features). Identify core pain-points & desires of user-segments and map the UX insights (user journey map, personas, emotions) and support in concept-market-fit validation. Collaboration with product development team and share relevant user insights. Gather user feedback (via. cold calls, surveys) and on-site interviews with potential users Support on marketing activities (social media posts, etc). Add insights to pitch-deck. 3. YOU BRING Initial work experience in user research and UX design principles (eg. Design Thinking, user-centric thinking) - is a MUST. Interest in decoding complexities in Indian consumer behaviour, cultural relationship with energy Ability to work independently and organise research data into insights and stories Willingness to explore novel tools to visualise insights in a creative manner Curious to explore and figure out answers on your own. Your own laptop. Professional English + Conversational Tamil - is a MUST. The role is full time with 40 hours per week , with flexible work time. This internship is planned for 3 months , with potential for extension to a job - depending on quality of work and personal motivation to develop your career in the company. Come join our team to design the future of user interaction experience with energy. Job Types: Full-time, Internship Contract length: 3 months Pay: ₹5,000.00 per month Benefits: Flexible schedule Supplemental Pay: Performance bonus Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: UX: 1 year (Preferred) Work Location: In person Application Deadline: 22/06/2025 Expected Start Date: 01/07/2025