Urgently hiring For Customer Service Representative- Gurgaon

0.0 - 5.0 years

2 - 4 Lacs

Gurugram

Posted:1 day ago| Platform: Naukri logo

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Skills Required

customer service Handling Customer Queries Communication Skills freshers Solving Queries customer care Convincing Power blended process Customer Handling Interpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Service Executive CTC: 2.5-4 LPA Location: Gurugram Experience: 0-5 years Education: Graduation required Contact Person- Devanshi Jadeja- 7428295885- devanshijadeja@policybazaar.com Job Summary: We are hiring Customer Service Executives to manage customer queries and provide excellent support to our clients. The role requires strong communication skills and the ability to handle customer concerns professionally. Key Responsibilities: Handle inbound and outbound customer calls related to insurance queries. Provide accurate information and resolve customer concerns efficiently. Maintain a high level of customer satisfaction by offering excellent service. Update customer records and process requests in a timely manner. Work closely with internal teams to address escalations. Required Skills: Strong verbal and written communication in Hindi and English . Problem-solving skills with a customer-centric approach. Ability to handle high call volume. Basic computer proficiency. Why Join Us? Work with Indias leading insurance aggregator. Competitive salary with attractive incentives. Fast career growth and learning opportunities. Supportive and energetic work environment. About Policybazaar Policybazaar is Indias leading insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information. With a wide range of insurance products, including life, health, car, and home insurance, Policybazaar has transformed the way people make decisions about their insurance needs. We leverage technology to create a seamless and customer-friendly experience, ensuring that our clients are always empowered to make the right choices. As an innovative, fast-growing company, we are committed to providing growth opportunities , dynamic work culture , and learning experiences to our employees. Join us, and be part of a team that is leading the way in revolutionizing the insurance sector!

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Policybazaar
Policybazaar

Insurance

Gurgaon Haryana +

1001-5000 Employees

400 Jobs

    Key People

  • Yashish Dahiya

    Co-Founder & CEO
  • Alok Bansal

    Co-Founder & CFO

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