Hiring for Customer Support Executive for Jewellery Company Location – Gurugram Exp- 1 Plus Years We are seeking a dedicated and detail-oriented Customer Support Executive to join our jewellery brand. The ideal candidate will be responsible for handling customer queries, resolving complaints, and providing an excellent customer experience across all channels including phone, email, social media, and live chat. Key Responsibilities: Respond promptly to customer inquiries related to orders, products, services, and returns. Handle customer complaints professionally, providing appropriate solutions and alternatives within the time limits. Maintain customer satisfaction by providing accurate, valid, and complete information. Coordinate with logistics and operations team to ensure timely delivery and issue resolution. Update CRM systems with customer interaction details. Assist walk-in customers in-store (if applicable) with product queries and after-sales service. Follow up on customer issues to ensure resolution and closure. Collaborate with the sales, marketing, and design teams to share customer feedback. Support during product launches, campaigns, or festive seasons with increased customer interactions. Ensure compliance with brand standards and policies. Requirements: Bachelor’s degree in any discipline. 1–3 years of experience in customer service, preferably in luxury retail or jewellery. Excellent communication skills (verbal and written). Proficiency in using CRM tools, MS Office, and e-commerce platforms. Ability to multitask, prioritize, and manage time effectively. High level of patience, empathy, and a customer-first attitude. Fluency in English and local languages; knowledge of Hindi is a plus. Show more Show less

Position: Senior Manager / Lead – Customer Support Work Experience – 5 Years. Location – Delhi Salary – 14 LPA Industry – D2C, fintech, SaaS, or consumer internet companies. Key Responsibilities Customer Experience Strategy & Execution • Build and scale the end-to-end customer experience journey across all touchpoints (voice, chat, email, social, etc.). • Define KPIs and implement systems to track CSAT, NPS, FRT, TAT, and resolution rates. • Develop SOPs, training programs, and quality frameworks to ensure high-touch, consistent customer engagement. Customer Support Operations • Set up and manage support tools (CRMs, Helpdesks like Freshdesk, Zendesk). • Drive efficiency in ticket handling, escalation management, and root-cause analysis. • Establish internal feedback loops to continually improve the customer experience. Revenue Enablement • Design and implement processes for cross-selling and upselling during customer support interactions. • Train the CX team to identify revenue opportunities while maintaining a service-first mindset. • Collaborate with Sales & Marketing teams to align on customer lifecycle journeys and value offerings. Leadership & Team Development • Hire, mentor, and manage a high-performing support team aligned with business goals and customer values. • Foster a culture of empathy, ownership, and performance excellence within the CX function. Customer Advocacy & VOC • Act as the voice of the customer internally by synthesizing feedback into actionable insights. • Drive initiatives to reduce churn, increase loyalty, and boost referral engagement. Cross-Functional Collaboration • Work closely with Product, Tech, Operations, and Marketing to resolve systemic issues and influence roadmaps. • Support campaigns and launches with seamless CX planning and execution. Show more Show less

Title: Product Specialists Location: Thane, Mumbai Experience: 1+ yrs Industry: Medical or Healthcare sector. Must have hands-on experience with technically advanced medical equipment such as ECG/EKG machines, ultrasound machines, X-ray machines, CT scanners, MRI scanners, etc. Role & Responsibilities: Develop deep expertise in Med prime’s product portfolio. Provide technical support and training to customers, distributors, and sales teams. Work closely with the sales team to understand customer needs and demonstrate product benefits. Conduct product presentations, demonstrations, and workshops for potential clients. Gather user feedback to help improve product features and usability. Stay updated on industry trends and competitor offerings to maintain a competitive edge. Share valuable insights with the R&D team for product development and enhancements. Assist in creating marketing materials, brochures, and training manuals. Ensure smooth onboarding of new customers with training and troubleshooting support. Address technical concerns and contribute towards improving customer satisfaction. Required Skills & Qualifications: Bachelor’s or master’s degree in Life Sciences, Biomedical Engineering, or a related field. 2 to 4 years of experience as a Product Specialist in medical device equipment (mandatory). Strong technical knowledge is a must. Strong communication and presentation skills in English. Ability to conduct effective product demonstrations. Show more Show less

Role: Software Engineer (Fresher Only) Passed out 2024-25 Candidates only. Location : Bangalore Must have : Candidate should be well versed in at least one programming language preferably C/C++/Java/.Net and HTML, CSS and JavaScript and SQL Budget : 5 LPA Requirements ▪ Understand business requirements and technical specifications. ▪ Apply design patterns and architectural recommendations from Lead Engineer/Architect. ▪ Understand detailed design and contribute to design elements at a module level. ▪ Develop, test, and maintain product components. ▪ Self-manage assigned tasks and quality of deliverables. ▪ Apply best practices in software development. ▪ Review test cases Essential Skills and Qualities ▪ Data Structures, RDBMS, Strong communication skills. ▪ Operating systems concepts, UNIX. ▪ Candidate should be well versed in at least one programming language preferably C/C++/Java Eligible Branches: B. Tech/B.E/MCA – Computer Science, Electronics, and Information Technology only and MCA. ‘Students with active back log are not Show more Show less

Position: Senior Manager Accounts & Finance Work Experience – 5 Years. Location – Surat Salary – 15 LPA Qualification- CA Industry – Any Oversee and manage the day-to-day operations of the accounts team. Assign responsibilities and monitor performance of team members. Provide guidance, training, and support to ensure high-quality outputs. Ensure timely closure of books, reconciliations, and reporting tasks. Financial Reporting & Analysis Prepare and finalize financial statements (P&L, Balance Sheet, Cash Flow). Conduct monthly and quarterly financial reviews and present findings. Ensure compliance with Indian Accounting Standards (Ind-AS). Show more Show less

Job Title: Cloud Platform Demo Specialist Location: Gurgaon Experience: 2–5 years in technical sales, product consulting, or customer success Budget :- Upto 8LPA Open Position :- 2 Role Overview: You will be the face of Neon Cloud during product demos and discovery sessions. Your job is to showcase the platform, answer questions, capture feedback, and make sure prospective customers understand how Neon Cloud can meet their needs. Key Responsibilities: • Conduct engaging and tailored demos of the Neon Cloud platform for startups, SMBs, and developers • Understand customer use cases and highlight relevant features (VMs, backups, 1-click apps, monitoring, etc.) • Capture customer feedback and relay insights to the product, support, and sales teams • Assist in preparing demo environments, walk-throughs, and quick-start guides • Coordinate with technical, billing, and infra teams to follow up on customer queries • Represent Neon Cloud at trade shows, webinars, and expos as a product expert Requirements: • Excellent presentation and communication skills (verbal + written) • Experience in cloud platforms, SaaS, or IaaS products Show more Show less

Job Opportunity: US Accounts / US Tax Specialist Position Title: Bookkeeping, Financial Preparation & Review, and Tax Returns Processing Specialist Basic accounting and tax experience. US accounting and taxation experience- mini 3 yrs Minimum 2 forms in depth knowledge (1040/1041/1120/1120S/1065) Minimum 2 Tools(CCH/Drake) - Lacerte, drake, Gosystem, CCH, ultra tax. Work Mode : WFO (Mon – Fri) Location: Chennai, Bengaluru, and Ahmedabad Timings: 2PM to 11 PM Key Responsibilities: Bookkeeping and Financial Management: Maintain accurate financial records using tools like QuickBooks, Xero, and Netsuite. Reconcile bank and credit card statements. Manage accounts payable/receivable and payroll processing. Handle sales tax preparation, filing, and 1099 forms. 2. Financial Statement Preparation & Review: * Prepare monthly, quarterly, and annual financial statements. * Analyse reports for accuracy and provide actionable insights. * Collaborate with clients and internal teams to resolve discrepancies. Key Skills Required: · Expertise in US accounting and direct tax. · Experience in tax provision (ASC 740) and compliance. · Proficiency with tools such as QBO/QBD, Xero, Netsuite, Drake, Lacerte, Ultratax, Proseries, CCH Axcess, Bill.com, Jetpack, and Gusto. · Strong analytical skills and attention to detail. Desired Candidate Profile: · Qualifications: CA Inter / CMA Inter / M.Com / B.Com with relevant US tax experience. · Excellent communication skills. · High level of precision and accuracy. Experience & Compensation: · Work Experience: 3 - 7 years Show more Show less

Job Title: US Accounts / US Tax Specialist Location: Chennai, Bangalore, Ahmedabad Experience: 4 - 7 years Qualification – CA Inter / CMA Inter / M.Com / B.Com with relevant US tax experience Shift Timing- 2 pm to 11 PM Skills - Basic accounting and tax experience. Experience in tax provision (ASC 740) and compliance US accounting and taxation experience- min 4 yrs Minimum 2 forms in depth knowledge (1040/1041/1120/1120S/1065) Minimum 2 Tools(CCH/Drake) - Lacerte, drake, Gosystem, CCH, ultra tax. Show more Show less

We're Hiring! – Recruiter (Domestic Staffing – IT & NON - IT 📍 Location: Noida, Sector 63 (Onsite) 🧑‍💼 Experience Required: 1 to 4 Years 🕘 Shift Timings: 9:00 AM to 6:00 PM 📅 Working Days: Monday to Friday apply only consulting experience About the Role: We are actively seeking a motivated and experienced Recruiter to join our dynamic team at MNR Solutions , located in Sector 63, Noida. This is a full-time, onsite opportunity designed for professionals who have 1–3 years of hands-on experience in end-to-end recruitment. If you're passionate about connecting the right talent with the right opportunities and thrive in a fast-paced recruitment environment, this role is for you. Key Responsibilities: Take ownership of the end-to-end recruitment lifecycle roles across various domains. Source potential candidates through multiple channels, including job portals, social media (LinkedIn, Naukri, etc.), internal databases, referrals, and networking . Conduct screening calls and in-depth interviews to evaluate candidates’ qualifications, cultural fit, and job readiness. Coordinate and schedule interviews with clients and internal hiring managers , ensuring a smooth and professional candidate experience. Maintain and update a robust talent pipeline for ongoing and future hiring needs. Regularly communicate with candidates and clients to provide updates and manage expectations. Build long-term, trusted relationships with hiring managers , understanding their team needs and hiring goals. Achieve defined hiring targets within agreed timelines with a strong focus on quality and speed. What We’re Looking For: 1–3 years of experience in recruitment, preferably in a staffing or consulting firm . Proven ability to recruit for domains . Strong sourcing and networking skills with knowledge of current hiring trends. Excellent communication and interpersonal skills. Organized, proactive, and target-driven mindset. Ability to handle multiple requirements simultaneously. Show more Show less

Position : SEO Executive Location : Noida Experience : 1 - 3 Years Qualification - Btech-CS/IT or MCA Job Description: 1. Conducting on-site and off-site analysis of web SEO competition. 2. Using Google Analytics to conduct performance reports regularly. 3. Creating high-quality SEO content. 4. Assisting with blog content. 5. Leading keyword research and optimization of content. 6. Keeping up-to-date with developments in SEM. 7. Thorough understanding of web design and site structures. Show more Show less

Job Posting for Automation Developer , Industry is Healthcare Domain. Location – Parwanoo (Himachal Pradesh) Job Description: Design end-to-end IoT solutions, including hardware, software, and cloud integration. Select appropriate IoT platforms (AWS IoT, Azure IoT, Google Cloud IoT). Develop system architecture for scalability, security, and reliability. Collaborate with engineers and stakeholders to implement IoT projects. Ensure compliance with data privacy and security standards. Develop firmware for IoT devices (microcontrollers, sensors, gateways). Write backend services for data processing and analytics. Implement communication protocols (MQTT, Web Sockets, REST APIs). Optimize device performance and power consumption. Debug and troubleshoot IoT systems. Write backend services for data processing and analytics. Design and prototype IoT hardware (PCBs, sensors, edge devices). Select components (microcontrollers, wireless modules, power systems). Work with manufacturers for production and testing. Ensure compliance with industry standards (FCC, CE). Optimize for low-power and wireless connectivity (Wi-Fi, Cellular, LoRa ) Develop data pipelines for IoT sensor data. Implement real-time analytics and machine learning models. Optimize databases (SQL, NoSQL, Time-Series DBs like InfluxDB). Visualize data using dashboards (Grafana, Tableau, Power BI) Strong knowledge of IoT protocols (MQTT, COAP, HTTP) Experience with cloud platforms (AWS, Azure, GCP). Familiarity with embedded systems and wireless communication (BLE, LoRa, Zigbee). Programming skills (Python, Java, C/C++). Understanding of cyber security for IoT. Python, SQL, and data processing frameworks. Experience with cloud data services (AWS IoT Analytics, Azure Stream Analytics). Knowledge of machine learning for predictive maintenance. Show more Show less