REQUIRED: Tour Consultant Company: Travelust Tours & MICE Dept: Domestic Tours Location: Kochi JOB Description: Independent handing of Queries in Domestic Tours Tour package costing. Quotations / itinerary to Clients/Agents. Customize Tour Package online / offline Effective follow up with clients Confirm tour packages Transport and Hotel Bookings Assuring Good Feedback from clients. Coordinate with vendors & suppliers Confirmation & Refund of Hotel Bookings Maintain daily MIS Qualification Requirement 1 - 2 year Tourism industry Experience. Any Graduate Computer Proficiency, Microsoft Word, Excel & Outlook. Communication & Listening Skills. Should be Confident & Self-Motivated. Service oriented & a team player. Commitment to organization Positive Attitude Quick learning skills CONTACT DETAILS M: +91 9495704942 E: dennis@travelustindia.com W: www.travelustindia.com Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Work Location: In person
REQUIRED: Executive Administrator: Company: Travelust Tours & MICE Dept: Domestic & International Tours Location: Kochi Client & Agent Communication Attend B2B and B2C calls. Ensure prompt responses to agents and clients via WhatsApp and email. Allocate queries and follow up on B2B and B2C leads. Meetings & Coordination Attend IDMC World online meetings and coordinate with the sales team. Support B2B product development in coordination with Akhil (Sales Head) and Ansar (Creative Designer). Assist in B2B rate contracting with vendors. Reporting & Analysis Prepare Domestic B2B Business Analysis reports for MD & HR review. Submit MIS reports to Travelust Management & HR Strategist. Submit MIS reports to IDMC World & HR Strategist. Sales & Marketing Support Execute daily promotions in IDMC World. Ensure sales team updates WhatsApp status daily with IDMC World promotional flyers. Monitor Guest Relations Executives (GRE) and operations. Share daily tour updates in team groups. Technology & Systems Management Create and manage new WhatsApp groups as required. Act as custodian for laptops and gadgets allocated to the team. Monitor and coordinate ERP updates. Coordinate maintenance of Travelust website. Assist in the development of a new B2C website for South India. Qualification Requirement 1 - 2 year Tourism industry Experience. Any Graduate Computer Proficiency, Microsoft Word, Excel & Outlook. Communication & Listening Skills. Should be Confident & Self-Motivated. Service oriented & a team player. Commitment to organization Positive Attitude Quick learning skills CONTACT DETAILS M: +91 9495704942 E: [email protected] W: www.travelustindia.com Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person
REQUIRED: Executive Administrator: Company: Travelust Tours & MICE Dept: Domestic & International Tours Location: Kochi Client & Agent Communication Attend B2B and B2C calls. Ensure prompt responses to agents and clients via WhatsApp and email. Allocate queries and follow up on B2B and B2C leads. Meetings & Coordination Attend IDMC World online meetings and coordinate with the sales team. Support B2B product development in coordination with Akhil (Sales Head) and Ansar (Creative Designer). Assist in B2B rate contracting with vendors. Reporting & Analysis Prepare Domestic B2B Business Analysis reports for MD & HR review. Submit MIS reports to Travelust Management & HR Strategist. Submit MIS reports to IDMC World & HR Strategist. Sales & Marketing Support Execute daily promotions in IDMC World. Ensure sales team updates WhatsApp status daily with IDMC World promotional flyers. Monitor Guest Relations Executives (GRE) and operations. Share daily tour updates in team groups. Technology & Systems Management Create and manage new WhatsApp groups as required. Act as custodian for laptops and gadgets allocated to the team. Monitor and coordinate ERP updates. Coordinate maintenance of Travelust website. Assist in the development of a new B2C website for South India. Qualification Requirement 1 - 2 year Tourism industry Experience. Any Graduate Computer Proficiency, Microsoft Word, Excel & Outlook. Communication & Listening Skills. Should be Confident & Self-Motivated. Service oriented & a team player. Commitment to organization Positive Attitude Quick learning skills CONTACT DETAILS M: +91 9495704942 E: dennis@travelustindia.com W: www.travelustindia.com Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person
As a Sr. Operations Manager for Sales & Operations at Travelust Tours & MICE, your role is crucial in overseeing day-to-day operations, driving sales growth, and ensuring operational efficiency. Your strong leadership, strategic planning, and cross-functional collaboration skills will be essential in achieving organizational goals. **Key Responsibilities:** - Lead, manage, and oversee daily sales and operational activities. - Develop and implement strategies to achieve sales targets and business growth. - Monitor operational performance, identify gaps, and implement process improvements. - Build and maintain strong client relationships to ensure customer satisfaction. - Prepare and present sales and operational performance reports to senior management. - Ensure compliance with company policies, legal guidelines, and industry standards. - Mentor and train team members to enhance skills and performance. - Manage budgets, resources, and operational costs efficiently. - Drive initiatives for digital transformation, automation, and productivity improvement. **Key Requirements:** - Bachelors/Masters degree in Business Administration, Operations, or related field. - 2-6 years of proven experience in sales and operations management. - Strong leadership and people management skills. - Excellent communication, negotiation, and presentation abilities. - Proficiency in MS Office and CRM/ERP tools. - Strong analytical and problem-solving skills. - Ability to work under pressure and deliver results within deadlines. If you are passionate about the travel industry and possess the required qualifications and skills, this role at Travelust Tours & MICE in Kochi could be the perfect fit for you. Your contributions will play a significant role in shaping the company's success and growth.,