Telesales / Telecalling Jobs

0 - 4 years

5 - 8 Lacs

Ghaziabad

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Loans4SME is looking for Telesales / Telecalling Jobs to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities:1 Make outbound calls to customers to promote products and services, or follow up on recent purchases 2 Respond to customer inquiries and provide information about products and services 3 Resolve customer complaints and provide appropriate solutions 4 Keep records of all customer interactions and transactions, updating customer information in a database as necessary 5 Meet and exceed sales and customer satisfaction targets 6 Continuously improve product and service knowledge to provide accurate information to customers 7 Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings 8 Follow all company policies and procedures, including those related to confidentiality and data security 9 Participate in training and development opportunities to improve skills and knowledge 10 Adhere to schedules and work efficiently under pressure to meet deadlines

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