Tele Caller (Female)

Job Description

We are seeking a confident and well-spoken female Telecaller to join our team. The primary role is to handle incoming calls from clients/customers, answer their queries, and provide them with accurate and timely information. She will be the first point of contact and play a vital role in maintaining a professional and helpful image of the company. Key Responsibilities: Handle incoming calls and respond to customer inquiries in a polite and professional manner Understand client requirements and provide accurate information about our services/products Record and maintain client data and interaction details in the system Follow up on customer calls where necessary Route calls to the appropriate departments as needed Maintain positive and helpful communication at all times Required Skills: Good verbal communication skills in Hindi and English Good listening and interpersonal skills Confident, courteous, and customer-friendly approach Basic computer knowledge (MS Excel, Word, etc.) Preferred Qualifications: Minimum 12th pass or Graduate Prior experience in telecalling, customer service, or front desk role preferred Ability to work under minimal supervision Why Join Us? Friendly work environment Opportunity to grow and learn with experienced professionals Regular training and support