Technical Solutions Engineer

Location:

Job Summary

We are looking for a Technical Solutions Engineer to support the design, installation, commissioning, and troubleshooting of horticultural lighting and control systems. The role involves customer support, technical problem-solving, and coordination with sales and engineering teams.

Key Responsibilities

• Design lighting layouts and perform PPFD and DLI calculations.
• Configure lighting control software, schedules, and network connectivity.
• Support system installation, commissioning, testing, and customer training.
• Troubleshoot electrical, networking, software, and equipment-related issues.
• Provide remote and on-site technical support to customers.
• Coordinate with engineering teams on product defects and improvements.
• Support sales with technical proposals, quotations, and customer presentations.
• Maintain technical documentation and troubleshooting guides.

Required Skills & Qualifications

• Degree or diploma in Electrical, Electronics, Agricultural Engineering, or a related field, or equivalent practical experience.
• 3+ years of experience in technical support, field service, or systems integration.
• Hands-on experience with LED lighting, industrial controls, or networked equipment.
• Knowledge of electrical systems, wiring, and safety.
• Practical understanding of Ethernet, Wi-Fi, IP addressing, routers, and remote access.
• Ability to read electrical drawings and troubleshoot technical issues.

Preferred Skills

• Experience in horticultural lighting, greenhouses, or vertical farming.
• Knowledge of PAR, PPFD, DLI, and light spectrum.
• Familiarity with greenhouse climate control, Modbus, MQTT, or DALI protocols.

Travel: