Swiggy is an on-demand food delivery service based in India, connecting users with local restaurants and offering a variety of cuisines for delivery through their mobile application and website.
Bengaluru
INR 9.0 - 13.0 Lacs P.A.
Work from Office
Full Time
Mandate 2Employees will have the freedom to work remotely all through the year These employees, who form a large majority, will come together in their base location for a week, once every quarter, Analytics Engineer Swiggy About Swiggy: Swiggy, founded in 2014, is India's leading tech-driven on-demand delivery platform With a vision to enhance the urban consumer's quality of life through unparalleled convenience, Swiggy connects millions of consumers with a vast network of restaurants and stores across 500+ cities Our growth stems from cutting-edge technology, innovative thinking, and well-informed decision-making Join the Swiggy Analytics team to collaborate on decoding hyperlocal trends and impact the entire value chain, Role and Responsibilities Collaboration With Data Engineering Team As an Analytics Engineer at Swiggy, you will be at the heart of our data-driven approach, collaborating with cross-functional teams to transform raw data into actionable insights Your role will encompass: Partner closely with our Data Engineering team to ensure efficient data collection, storage, and processing, Collaborate in designing and optimizing data pipelines for seamless data movement, Work jointly on data architecture decisions to enhance analytics capabilities, Performance Tuning And Query Optimization Dive into large, complex datasets to create efficient and optimized queries for analysis, Identify bottlenecks and optimize data processing pipelines for improved performance, Implement best practices for query optimization, ensuring swift data retrieval, DataOps Excellence Contribute to the DataOps framework, automating data processes and enhancing data quality, Implement monitoring and alerting systems to ensure smooth data operations, Collaborate with the team to develop self-serve platforms for recurring analysis, Qualifications And Skills Bachelor's or Masters degree in Engineering, Mathematics, Statistics, or a related quantitative field, 2-4 years of analytics, data science, or related experience, Proficiency (2-4 years) in SQL, R, Python, Excel, etc , for effective data manipulation, Hands-on experience with Snowflake and Spark/Databricks, adept at Query Profiles and bottleneck identification, What We Expect Apply creative thinking to solve real-world problems using data-driven insights, Embrace a "fail fast, learn faster" approach in a dynamic, fast-paced environment, Exhibit proficient verbal and written communication skills, Thrive in an unstructured environment, demonstrating attention to detail and self-direction, Foster collaboration and partnerships across functions, Join us as an Analytics Engineer at Swiggy to contribute significantly to our data ecosystem, drive operational efficiency, and be an integral part of our data-driven journey Your expertise will play a pivotal role in influencing our strategic decisions and reshaping the food delivery landscape,
Bengaluru
INR 7.0 - 11.0 Lacs P.A.
Work from Office
Full Time
About Swiggy Swiggy is Indias leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India, From starting out as a hyperlocal food delivery service in 2014, to becoming Indias leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees, Responsibilities Develop and manage views for different business metrics : dashboards, scorecards, Coordinate with MIS and analytics for data gathering using SQL/excel and ensuring data sanity for day-to-day reporting, Work with large, complex data sets to solve business problems, applying advanced analytical methods as needed, Conduct regular planning and reviews key performance metrics and aid in benefitting from change, Identify the right metrics to track progress against a given business goal Expedite root cause analyses/insight generation against a given recurring use case through automation/self-serve platforms, Work with cross functional teams for continuous improvement of data accuracy through feedback and scoping on instrumentation quality and completeness, Desired Skills A bachelors degree in engineering/business/related field 2+ years of experience in Analytics Excellent planning, organizational, and time management skills Strong problem solving & ability to work in ambiguous environments with high ownership Proficiency in SQL, Python, Power BI & Excel, Strong drive to move fast and break barriers, We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law,
Vijayawada, Visakhapatnam, Guntur, Nellore
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Ways of Working Mandate 3 : Employees to be located in their place of posting / respective office base location, About Swiggy Swiggy is Indias leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India From starting out as a hyperlocal food delivery service in 2014, to becoming Indias leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees, Job Description Sign Contracts with restaurants along and handling the inquiries from existing and new client Gather sales leads from the market and approach restaurants actively, from no star to 5 stars and get them on board with Swiggy as a partner Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish Responsible for managing the sales individually, developing a business plan covering sales, revenue, agreed targets, and promoting the organizations presence and expense controls, meeting agreed targets, and promoting the organizations presence Should be able to handle potential clients when on field as the first in command Being the face of Swiggy in the market and standing up for the values we believe in Desired Candidate Graduate with 2+ years of experience in sales domain Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life Analytical, good excel skills, Leadership and Influencing skills: Identify, builds and uses a wide network of contacts with people at all levels, internally and externally Achieves a good result through a well-planned approach Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions Be able to identify opportunities and recommend/influence for change to increase effectiveness and success on campaigns Creativity & Initiative: Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"
Mumbai
INR 2.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Position: WH Executive Security & Loss Prevention Work days: 6 working days (Mon to Sat) About Swiggy Instamart Swiggy Instamart is a leading fast-commerce service providing a wide range of groceries and daily essentials delivered swiftly to our customers Our warehouse operations are critical to our success, and the Security and Loss Prevention (SLP) team is instrumental in safeguarding these operations and ensuring operational integrity, Job Summary The Executive SLP is responsible for supporting the Warehouse Lead in implementing security measures, investigation, loss prevention initiatives, and ensuring adherence to company policies at the warehouse This role is essential for reducing shrinkage, safeguarding inventory, and conducting audits to ensure the effectiveness of security processes, Key Responsibilities Assist in process improvements for inventory protection and loss prevention, Conduct audits (e-g , inventory, CCTV, high-value items) and maintain daily reports, Monitor access control and surveillance systems to prevent security breaches, Support investigations of theft, fraud, and other such incidents, Train warehouse employees on security protocols, Conduct quarterly fire and safety drills and maintain emergency pathways, Qualifications Graduation with experience in Security, Loss Prevention, or Inventory Management, Prior warehouse experience and knowledge of security systems is an advantage, Effective communication skills; proficiency in English and a local language, Ability to work in a fast-paced environment, Desired Qualifications Security certifications and experience in CCTV management preferred, ?We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law?
Bengaluru
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Ways of working: Mandate 3 : Onsite Office / Field: Employees are expected to work from the office on all days out of their respective base locations, About Swiggy Swiggy Instamart, is building the convenience grocery segment in India We offer more than 30000 + assortments / products to our customers within 10-15 mins We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful Instamart has been operating in 90+ cities across India and plans to expand to a few more soon We have seen immense love from the customers till now and are excited to redefine how India shops, Job Description Custodian of finance for 3PL (Contracts, surges, base pay) and overall CPD alignment Verifying invoices shared from 3PL Base pay computation Taxation clauses Incentive payouts Coordinate with the Finance Automation team to enhance the reporting requirements through system automation, Uploading on finly / oracle and following up on payments process as per DOA Recon with 3PL partners and finance team for quarterly/yearly closures Desired Skills Integrity: Accepting and adhering to high moral, ethical, and personal values in decisions, communications, actions, and when dealing with others, Strong analytical skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change, Excellent verbal and written communication skills and the ability to communicate complex business issues in a clear/concise manner, Adaptable/Flexible: being open to change in response to new information, different or unexpected circumstances, and/or to working in ambiguous situations, Strong knowledge of MS excel, We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
Gurugram
INR 3.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Way of Working Office/Field Employees will work full-time from their Base Location About The Team & Role Swiggy Instamart, is building the convenience grocery segment in India We offer more than 2500 items to our customers within 10-15 mins We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful Instamart has been operating in 25+ cities across India and plan to expand to a few more soon We have seen immense love from the customers till now and are excited to redefine how India shops, We are hiring the role of Senior ExecutiveRelationship & Business Performance for the team of City Business Operations, Responsibilities Recommend and advise on best practices of picking and packing to improve Cx experience, Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards, Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Cx impact, Assess the quality of Pods on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better Cx experience, Advise partner stores on speed perception and order fulfillment Recommend best practices of the same to improve Cx, Provide recommendations to partners for continuous improvement on delivering best Cx metrics, Provide recommendations on the training aspects required to deliver/improve Cx metrics, Provide recommendations to the partners regarding the change in demand pattern/ spike in order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Cx impact, Qualifications Graduate / 3-5 years of retail management experience Must have led 15+ people/ employees at Retail/ Store, Problem solving, data-driven decision-making Adaptability to dynamic situations, Experience from retail/FMCG/ quick commerce Industry, "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"
Bengaluru
INR 13.0 - 18.0 Lacs P.A.
Work from Office
Full Time
About Swiggy Swiggy is Indias leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India, From starting out as a hyperlocal food delivery service in 2014, to becoming Indias leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees, Swiggy Instamart, is building the convenience grocery segment in India We offer more than 30000 + assortments / products to our customers within 10-15 mins We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful Instamart has been operating in 90+ cities across India and plan to expand to a few more soon We have seen immense love from the customers till now and are excited to redefine how India shops, Job Responsibility Working with the Chief of Staff team for the CBO (Chief Business Officer) Own performance and planning for the categories of Instamart, closely tracking metric performance and independently driving ad-hoc RCAs, Program management of product, merch and category initiatives backwards projects in-line with business goals, Work across cross functional teams and set up processes, structures and actively problem solve with them on business issues Ability to scope ambiguous problems, structure them and see them through execution, Connecting with end users and understanding their pain points to drive consumer backwards initiatives on the platform, Work with functional teams in identifying new initiatives and focus areas keeping in mind the organizational goals, Desired Candidate Bachelor's degree in Engineering, Mathematics, Statistics or related technical degree 4-6 yearsexperience preferably in a growth, consulting, analytics or environment, Proficiency in MS Office tools such as Excel, Powerpoint is mandatory Proficiency in SQL is mandatory, Immense sense of ownership and execution excellence, Excellent analytical, problem-solving, presentation and communication skills, Demonstrated ability to work in a rigorous fast-paced environment with multiple senior stakeholders, "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Job Title SDE 2 (GoLang) at Swiggy, based out of India Backend Developer Company Details Swiggy, based in Bengaluru, is an on-demand platform offering swift food delivery and logistics solutions It connects customers to local restaurants and provides pickup and delivery services for diverse items, ensuring speed and convenience for users and businesses, Job Roles & Responsibilities Develop and maintain scalable backend systems using GoLang for high-demand food delivery services, Collaborate with cross-functional teams to integrate APIs for restaurant listings and order tracking, Optimize performance for increased system reliability and speed, Manage and troubleshoot Linux/Unix-based server environments, Ensure seamless interaction between backend systems and mobile applications, Leverage expertise in OS Administration for system updates and security enhancements, Work on maintaining and enhancing backend frameworks to support multiple service verticals like food, parcel, and document deliveries, Participate in code reviews to maintain high-quality code standards, Cultural Expectations Champion a customer-first approach in backend development, Embrace a fast-paced, agile work environment for speedy deliveries, Collaborate cross-functionally with humility and openness, Foster innovation to improve food delivery experiences, Maintain proactive communication with team members, Hiring Process Screening by hiring manager Machine Coding Round via Intervue (Vector platform) Problem Solving + Domain Round Final Interview with the Hiring Manager
Warangal, Hyderabad, Nizamabad
INR 3.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Responsibilities Job Description - Areas of Responsibility Indicative Activities Customer Experience Process oriented should be able to impliment & follow all set food & beverage SOP Restaurant food rating Section food rating Ensure minimisation of dispatch related errors Regular food testing at the unit for quality & quantity being served, All food safety and hygiene level in place at unit Audit targets achived All products available at unit to serve 100% satisfaction, Set targets for CAPD to be achieved (Ar_P, O_D & Prep Time) Continuous follow-up with filed ops for order pickup by DE's (For Delay in pickup) All products serve within self life, Financial Achieving AOP (All controllable cost) Opening & Closing checklist followed Control Food Cost & Wastages Restaurant Rating (Focus on Product) Optimum use of labour at the unit Forecasting sales Ensure right indent is done as per sales forcast Daily reports as per brand sop Daily Inventory check, Proper GRN process at the unit to be followed, Follow-up with respective teams for smooth functioning of the unit, Coordinate with finance team for utility payment Correct Mid month & Monthly MIS Proper management for petty cash expense and strive towards reducing petty cast expenses Daily self Life check to ensure minimum spillage, Brand & Marketing Plan LSM activity for new launch product LSM activity to increase orders People Management One on One with team Member, Regular RNR Employee engagement activities Personal hygiene for team members Daily briefing with the team Retention of people As per set target, Ensure every team member is trained on Brand SOP Training team members for next level responsibility / Growth (Operations) Refresher Training of team Duty Roaster Process / Initatives Follow & Impliment Brand SOP's at the unit level,
Bengaluru
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Lead Crew Captain (L5) List Management Maintain a list of pending tasks and open conversations, Track closure time and customer satisfaction, Appropriately mark conversation status, Track vendor lists and update data on performance of each vendor, Ownership of customer query and task Ensure quick response and timely completion of task as assigned, Consistent and timely follow up with users to ensure successful fulfilment, Have a friendly and helpful demeanour towards customers, Maintain and update customer profile, Offer delight opportunities where appropriate, Task completion Provide estimate for TAT immediately upon receipt of task, Provide answers/solutions from pre determined catalogue, Refer to customer profile and order history for each task and customise, Ensure lowest possible TAT, Vendor Management Provide vendor team consistent feedback on quality of vendors, Escalate any vendor related issues to vendor team immediately, Ways Of Working As CREW is a 24x7 service, our team works in shifts as per a pre-planned roster, Captains would be working 5 days a week in rotational shifts which means that they, Should be open to working on Saturdays and/or Sundays sometimes based on the roster, Work from office is mandatory for any working day (including weekends), There are 3 shifts: 2 mains shifts Morning, evening; and one small team late night, Background For Hiring College graduates (MBA, BBA, b-tech, B,, etc ) Ability to follow SOP and process, with friendly and helpful approach towards customers, Excellent communication skills, attention to detail and friendly persona, Strong organizational skills, attention to detail and ability to work within tight TATs, Good to have 2+ years experience in concierge service (OR) related hospitality industries like hotel reception/concierge (OR) customer service as call center agent, for premium / luxury segments (OR) EA/PA role for C-Suite, Familiarity with vendor management, KRAs High responsiveness Efficiency in taking and closing out requests Strong adherence to SOPs High customer satisfaction KPIs First Response Time Average Handle Time Task Completion Rate Compliance % with SOPs by request Customer Satisfaction Score at request level
Salem
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Ways of Working Mandate 3 : Employees to be located in their place of posting / respective office base location, About Swiggy Swiggy is Indias leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India From starting out as a hyperlocal food delivery service in 2014, to becoming Indias leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees, Job Description Sign Contracts with restaurants along and handling the inquiries from existing and new client Gather sales leads from the market and approach restaurants actively, from no star to 5 stars and get them on board with Swiggy as a partner Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish Responsible for managing the sales individually, developing a business plan covering sales, revenue, agreed targets, and promoting the organizations presence and expense controls, meeting agreed targets, and promoting the organizations presence Should be able to handle potential clients when on field as the first in command Being the face of Swiggy in the market and standing up for the values we believe in Desired Candidate Graduate with 2+ years of experience in sales domain Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life Analytical, good excel skills, Leadership and Influencing skills: Identify, builds and uses a wide network of contacts with people at all levels, internally and externally Achieves a good result through a well-planned approach Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions Be able to identify opportunities and recommend/influence for change to increase effectiveness and success on campaigns Creativity & Initiative: Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"
Kharagpur
INR 9.0 - 14.0 Lacs P.A.
Work from Office
Full Time
Swiggy Instamart, is building the convenience grocery segment in India We offer more than 10000 items to our customers within 10-15 mins We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful Instamart has been operating in 30+ cities across India and plan to expand to a few more soon We have seen immense love from the customers till now and are excited to redefine how India shops, Manage the capital expenditure for Insta mart for New expansion, R&D and Regular operations, Work closely with Ops team / Process excellence teams to understand the various Materials (Racks, Cooling equipment's , etc ) requirements Based on these research products available in the market, Negotiate the rates for the equipment with the identified vendors and prepare a comparison chart Send it for approval to Project head and Biz Finance, Identify and source various vendors for Racking, equipment, MEP (mechanical, electrical and Plumbing), Identify work on cost saving, alternate vendor development, digitization etc initiatives Negotiate with vendors and suppliers to ensure that all items are procured and delivered within budget and time constraints, Evaluate vendors on a periodic basis based on cost Quality, time and service levels, Conduct random quality check/ audits on all material purchased from different vendors Collect feedback from the Operation/Store team Liaise with various internal teams (Store Ops/ Process excellence team / R&D/ finance) for procurement activities, Manage strategic projects such as alternate vendor development for e-procurement, participate in regular cross-functional category team meetings as the strategic sourcing lead to make sourcing recommendations and highlights supply risks Liaise with Vendor to ensure timely delivery of the procured equipment and their payment, Collect all warranty cards of different equipment and maintain a tracker for the same, Collect PR/POs and documenting them for future reference, Job Specification: Graduate from any stream Minimumwith 2-3 years from Capex background Functional Competencies : Knowledge of equipment's used in the Ecommerce/Kitchens along with specifications Brands selling equipment Vendor management Knowledge of warranty/ Guarantee
Kharagpur
INR 30.0 - 35.0 Lacs P.A.
Work from Office
Full Time
The Opportunity: We are seeking a highly strategic and results-oriented Leader for our Supply & Strategy team within the Ads organization This critical role will be instrumental in shaping our long-term advertising vision, driving innovation, and ensuring the robust availability and utilization of our ad inventory You will lead a talented team, collaborating across product, sales, and marketing to deliver industry-leading ad solutions, Key Responsibilities Long-Term Strategic Identification: Proactively identify and define long-term "white spaces" and untapped opportunities within the advertising landscape, translating these insights into actionable strategies for platform growth and differentiation, Industry-First Solution Development: Continuously track industry trends, competitor activities, and emerging technologies to conceptualize and champion the creation of industry-first advertising solutions that push the boundaries of ad innovation, Product Prioritization & Collaboration: Partner closely with product management and engineering teams to prioritize the development of breakthrough ad products and features, ensuring alignment with strategic goals and market needs Provide critical market and advertiser insights to inform the product roadmap, 0-1 Go-to-Market (GTM): Lead the end-to-end 0-1 Go-to-Market strategy and execution for new ad products and solutions This includes developing compelling narratives, collateral, and training materials to drive awareness, understanding, and rapid adoption among internal stakeholders (sales, account management) and external advertisers, Ad Supply & Inventory Management: Own the overall strategy and execution for ad supply and inventory availability, utilization, and optimization on the platform Implement robust tracking and reporting mechanisms to ensure healthy inventory levels and maximize revenue potential, Team Leadership & Development: Recruit, mentor, and develop a high-performing team of supply and strategy professionals Foster a culture of innovation, collaboration, and continuous improvement, Stakeholder Management: Build and maintain strong relationships with key internal stakeholders (Product, Engineering, Sales, Marketing, Data Science) and external partners, effectively communicating strategy, progress, and needs, Qualifications MBA degree with atleast 7+ years of overall experience 5+ years of experience in digital advertising, with a strong focus on ad products, building and managing marketplace Ads solutions 5+ years of experience in a leadership role, managing and developing a team, Deep understanding of the ad tech ecosystem, ad formats, targeting, and measurement, Strong analytical skills with the ability to translate complex data into actionable insights and strategic recommendations, Exceptional communication, presentation, and interpersonal skills, with the ability to influence and persuade at all levels, Demonstrated ability to thrive in a fast-paced, ambiguous, and rapidly evolving environment,
Bengaluru
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
About Swiggy Swiggy is Indias leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India From starting out as a hyperlocal food delivery service in 2014, to becoming Indias leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees, Role and Responsibilities: - Analysing various business scenarios and recommending prompt actions for exponentially expanding business, Co-create initiatives to the business teams to meet business objectives, Gather relevant data from various sources and Clean, preprocess, and transform raw data into a usable format, Help a manager with data and automating interactive dashboards to enable real-time monitoring of key metrics, Provide recommendations based on data findings to support decision-making, Oversee and maintain our marketing softwares stack, including CRM, marketing finance tools, analytics platforms, and more, Collaborate with marketing teams to ensure the successful execution of campaigns, including BTL, ATL ,activations and sampling, Work closely with sales, product, and other teams to align marketing efforts, Assist in the management of the marketing budget, tracking expenses, and ensuring cost-effectiveness, Monitor campaign performance and make real-time adjustments as needed, Desired Candidate: - Min 3 year Work Experience of SQL and MS-Excel Understanding of SQL (Structured Query Language) to work with databases, Ability to clean, explore, and structure the data from data, A degree in fields like Mathematics, Statistics, or Computer Science
Bengaluru
INR 7.0 - 11.0 Lacs P.A.
Work from Office
Full Time
Mandate 2: Employees will have the freedom to work remotely all through the year These employees, who form a large majority, will come together in their base location for a week, once every quarter, About Swiggy Swiggy is Indias leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India, From starting out as a hyperlocal food delivery service in 2014, to becoming Indias leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees, About The Team Instamart is building the convenience grocery segment in India We offer more than 30000 + assortments / products to our customers within 10-15 mins We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful Instamart has been operating in 90+ cities across India and plan to expand to a few more soon We have seen immense love from the customers till now and are excited to redefine how India shops, Job Responsibilities Food delivery is a 3-way ecosystem (Customer Restaurant Delivery Executive), in which Supply (Restaurant side) plays a key role in platform sustenance The Supply Strategy charter within the Supply function plays the following roles: Identifying and prioritizing key initiatives that can drive platform objectives from a supply lens Prioritizing amongst these initiatives through an impact-effort lens Designing / solutioning prioritized initiatives in collaboration with relevant teams: including revenue & growth (platform level), storefront team (responsible for front UI / UX for customer), business execution teams (for driving initiatives on a daily basis on the ground), vendor product team (responsible for restaurant-facing application), Go-to-market (GTM) pilot and scale-up (of select initiatives) to ensure realization of benefits through effective execution The Insights charter deals with leveraging the full potential of Swiggys captive data to help drive restaurant performance which will in-turn have a positive impact on Swiggys performance, Broadly, This Charter Will Play The Following Roles Identifying and prioritizing use-cases for deployment of data-backed insights (across various Restaurant performance levers like growth, operational excellence, expansion etc ) Working closely with the relevant product and data teams to develop insight products and dashboards, while ensuring that they are relevant and consumable by restaurants through extensive discussion with restaurant stakeholders, city teams etc Ensure adoption and scale-up of insight products and dashboards, Desired Skillset 2 to 5 years of experience in advanced excel Sharp analytical and problem-solving skills, to synthesize insights and recommendations through data analysis and stakeholder consultation Communication and stakeholder management (Internal) : the ability to influence and work with other functions within Swiggy for alignment on initiatives, co-create solutions etc Communication and stakeholder management (External): the ability to engage with restaurants to understand their pain points and develop solutions to address them Ability to take ownership of individual work streams for problem-solving/development of GTM plan / coordinating with functions to deploy pilots etc Ability to program manage the GTM plan and scale the initiative / establish impact (for select initiatives Basic SQL will be an added advantage
Guwahati
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Job Responsibilities Initiate partnerships with new accounts and actively managing existing relationships, being their P O C for Swiggy Sustaining and growing the relationships which translate to a growth in revenue for the city Maintaining a strong relationship with restaurant owners (Specifically Key Accounts of the City & Country) and advising them on issues related to the market and offering solutions on the same Conduct promotional events & marketing activation, primarily BTL, in conjunction with the internal teams Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible and advising senior management on maximising business relationships and creating an environment where customer service can flourish, also managing a huge team Responsible for training new recruits, especially Sales Managers, and mentoring them Desired Skillset Graduate with 5-6 years of experience in Business Development, Sales or Account Management A competent decision-maker with the ability to develop, own and build a strategic plan for ensuring the best restaurants partner with us Effective communication skills with Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life Should be able to lead and mentor the team Identifies builds and uses a wide network of contacts with people at all levels, internally and externally Achieves a good result through a well-planned approach Recognises the need to adapt to change & implement appropriate solutions Be able to identify opportunities and recommend/influence for change to increase effectiveness and success on campaigns Creativity & Initiative demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
Kharagpur
INR 3.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Ways of working: Mandate 3 : Onsite Office / Field: Employees are expected to work from the office on all days out of their respective base locations, About The Team Instamart is building the convenience grocery segment in India We offer more than 30000 + assortments / products to our customers within 10-15 mins We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful Instamart has been operating in 90+ cities across India and plan to expand to a few more soon We have seen immense love from the customers till now and are excited to redefine how India shops, About The Snacc Snacc is a new and exciting venture from the house of Swiggy, in which we are delivering delicious dishes to customers in 10-15 minutes Post the positive feedback from customers in Bangalore, we are in the process of rapidly expanding this business in top cities across India In the next 12 months, it is poised to become the third biggest BU of Swiggy, alongside Food and Instamart The role would report into the NOH for the Drivers Org Role Overview We are seeking a motivated and street-smart person to support our Ads monetization team This role involves research, project execution, documentation, cross-functional collaboration to drive our innovative projects forward, Key Responsibilities Research, Innovation, and Analysis: Conduct comprehensive research to identify trends, customer needs, and monetization landscape to share deep insights, Analyze complex data sets to provide strategic insights and actionable recommendations, Data Analytics Executive Reporting Prepare and present reports and presentations to keep the food leadership team informed on progress, Maintain detailed records of project milestones, deliverables, and timelines to ensure transparency and accountability, Cross-functional Collaboration: Work closely with other departments (e-g , product, marketing, operations, finance) to ensure alignment and successful implementation of initiatives, Qualifications Education: Bachelor's Degree Experience: 2-3 years in relevant e-commerce or management consulting firms Technical Skills: High proficiency in data analysis (Excel/Gsheet, SQL) Soft Skills: Strong problem-solving abilities, street-smart approach, and effective stakeholder management, We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
Mumbai
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Ways of Working Office / Field: Employees are expected to work from the office on all days out of their respective base locations, About The Team - Swiggy Dineout is building Indias largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app We are on a mission to change the way India dines out If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride! Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save up to 40% on their dining bills when they pay their restaurant bills using the dine out feature on the Swiggy app Role Summary - The role holder is expected to oversee the onboarding and account management activities of the team on the ground regularly Meet top accounts consistently to understand partner mindset, investment appetite, growth goals to grow the business Resolve queries and objections posed by the partners and support the front line in meeting their targets Review Team performance periodically, provide inputs and timely feedback for course correction, Responsibilities - Account & Partner Relationship Management Discuss the P & L of the top restaurant partners to enable them see performance opportunities/misses; analyze revenue expectations and investment capability, Structure the commercial understanding between the account and Swiggy for existing and new accounts and propose revisions/changes seasonally or when agreed upon, Articulate insights that can help partners in taking necessary corrective actions for growth by activating the right growth metrics/levers Meet the competitor's top accounts to gather insights on competitor actions and propose counter measure Data Interpretation & Performance Management Track Daily Salesmate / Physical Meetings done by each sales POC Track Weekly performance of Account Growth / Degrowth at portfolio /city level and RCA the reasons of it Tack performance of Low Counter Share Outlets on the platform & Build plans along with sales poc to grow them to desired levels Track Daily Performance wrt key metrics such as Ads RPO for their accounts Team Management Present the plan of action to the team with timelines and key parameters for execution, Ensure the team Implements the initiatives to meet the individual revenue line items on the P & L Advertisements, RPO targets, marketing activities etc by monitoring progress constantly, Ensure direct field engagement and engage the team to communicate expectations and coach them on best practices, Interaction With Stakeholders Interact with partner support (discount change, Restaurant Display page etc ), sales operations (competition comparison data, or any ongoing festival data etc ) and finance team ( reconciliation of payouts, queries on GST etc, amount not credited to partner accounts etc ), Functional Competencies Understand Dine Out offerings and gain clarity of growth levers, Knowledge of basic metrics such as operating hours of restaurants , ADs revenue per order (Ads RPO) , Commission Revenue per order and its constituents such as Average Order Value (AOV) Knowledge of the partner app features and user interface, Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate Understanding of Conversion Funnel Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts , denial rates, supply metrics vs competition Desired Skill Graduate with 4-6 years of field sales experience; Fluency in local language and working knowledge of English Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing, and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life, Analytical, good Excel skills, The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people at all levels, internally and externally Achieves a good result through a well-planned approach, Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns, Creativity & Initiative: Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward, "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"
Noida, Uttar Pradesh, India
None Not disclosed
On-site
Contractual
Greetings From Swiggy Team ! I am hiring for hashtag #field_Recruiter Location - Delhi , Noida , Gurgaon , Faridabad , Ghaziabad , Kolkata We are Hiring For - *Field Recruiter* Tenure - 6 months ( will extend ) *Requirements* - -Qualification - 10th, 12th, Graduation any - Should be Comfortable for field work - *_As a Field Recruiter, you have to source Delivery Executives/ Boys for Swiggy Instamart_* - minimum 6 months of experience in field sales is required from any Industry ( Logistics or delivery executives Hiring experience candidates will be preferred) - Should achieve the Targets of delivery executives *Perks & Benefits-* - Fixed Salary up to 25K in Hand - Performance Based Incentives - Fuel mobile and food allowances Sakshi Gupta HR Senior Executive Swiggy Team Sakshi.Gupta1_ch@external.swiggy.in (( If having relevant experience kindly share updated CV on WhatsApp @9205644356 )) Show more Show less
Bengaluru, Karnataka, India
None Not disclosed
Remote
Full Time
Ways of working - Hybrid: Employees will come to the office twice or thrice a week at their base location and work remotely for the remaining days. About Swiggy Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. Job Responsibilities This position is responsible for creating and maintaining accurate forecasts for Swiggy Instamart’s Fruits and Vegetables Category. The candidate will track performance across SKUs, identify trends and improve processes to achieve better availability. They will work closely with cross-functional teams, including category and operations to improve demand forecasting and meet overall business goals. Key Responsibilities Develop and maintain accurate demand forecasts using trend analysis, statistical models and other forecasting techniques. Collaborate with cross-functional teams to obtain relevant intelligence to improve forecasts. Monitor actual sales performance against forecast and make necessary adjustments to forecast as needed. Work with the larger Supply Chain team to ensure that inventory levels are appropriate to meet demand forecasts, while minimizing stockouts and excess inventory. Create dashboards to track performance and quality checks. Continuously improve demand forecasting processes and RCAs by implementing process improvements and automations. Analyze data to understand root cause for stock outs and own actions to remedy identified issues. Direct accountability of wastage for the cities assigned Qualifications/Skills Required Bachelor's degree with 2-4 years of experience in business analysis, analytics, forecasting, planning or related fields. Strong analytical and problem-solving skills, with the ability to work with large data sets and identify trends and patterns. Proficiency in Excel and SQL is a must. Excellent communication and interpersonal skills, with the ability to work collaboratively across teams and communicate effectively. Ability to work in a fast-paced environment while managing multiple tasks. Experience in e-commerce or retail industry is a plus. "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law" Show more Show less
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