Bangalore Urban, Karnataka, India
Not disclosed
On-site
Full Time
About the role At slice, we are committed to fostering financial inclusion by delivering simple, affordable, and customer-centric banking solutions. We are looking for an energetic and customer-driven Relationship Officer – Liability to be a key part of our retail banking team. What You will do Acquire new individual and business customers through direct sales and referral networks. Promote and sell liability products including savings accounts, current accounts, and term/fixed deposits. Build and maintain long-term relationships with new and existing customers. Conduct client meetings to understand banking needs and offer customized solutions. Meet and exceed monthly sales targets and KPIs set by the organization. Ensure high levels of customer satisfaction and service quality. Assist in KYC documentation and account opening formalities in line with compliance requirements. Identify opportunities for cross-selling other bank products (loans, insurance, investments). Stay updated with bank policies, procedures, and market trends. What you will need Bachelor’s degree in Business, Finance, or a related field. 3- 7 years of experience in sales, preferably in banking. Strong interpersonal and communication skills. Sales-oriented mindset with a track record of achieving targets. Good knowledge of liability products and banking regulations. Ability to work independently and in a team. Life at slice: Life so good, you’d think we’re kidding Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. We believe in equality. Period. At slice, we are committed to building a diverse and talented workforce. We never discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class of characteristic protected by the applicable law. We consider all qualified job-seekers with criminal histories in a manner consistent with the applicable law. Additionally, we are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Come join our crew! About Us Meet slice - the simplest way to pay! We are a one-stop payment app for all your spending needs. Our goal is to make money management simpler & faster for you. We provide an easy & transparent app to help our members transact seamlessly using card or UPI and manage all their spends at one place. We have 12Mn+ registered members with an average age of 27, making us a market leader for the Gen-Z and millennials. Oh, btw, our users get up to 2% cashback on all card spends and enjoy new offers every week with spark. They can also scan & pay in a flash and easily send money to friends using slice UPI. We are backed by leading investors such as Tiger Global, Insight partners, Advent International, Blume Ventures, and Gunosy Capital. Benefits found in job post Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Contractual
QA Intern – 6 months Internship Opportunity at Slice Location: On-site | Koramangala, Bengaluru, India Duration: 6 months Internship | Potential for Contract Conversion (Graduates Only) Stipend: 40,000 INR/month Ready to kickstart your QA career with one of India’s fastest-growing fintech startups? slice, India’s leading consumer payments and credit platform, has now merged with North East Small Finance Bank (NESFB), marking a significant step into the banking sector. Trusted by over 18 million Indians, we are on a mission to build the most loved bank in India—offering simple, transparent, and customer-first banking. We’re looking for driven, curious, and sharp minds to join our Quality Assurance (QA) team as a QA Intern . This is your opportunity to work alongside top-notch engineers, own projects end-to-end, and learn in a fast-paced, high-impact environment. What You’ll Do: Collaborate with developers and product teams to understand business requirements and translate them into robust test cases. Design, build, and maintain test automation frameworks and scripts. Execute test cases across mobile, web, and backend systems. Report bugs and work closely with developers to resolve issues. Get hands-on exposure to real-world product releases and participate in all phases of the software release cycle. Contribute to continuous improvement of QA practices and tools. Work with AI-driven test automation tools to enhance testing efficiency and reliability. What We’re Looking For: Strong programming skills in Java, Python , or any object-oriented language. Experience with test automation tools like Selenium WebDriver, Appium , REST-Assured , and AI-driven test frameworks . Familiarity with SQL and relational databases like MySQL or Oracle. Basic understanding of shell scripting and Git . Exposure to manual, mobile, and API testing . Basic knowledge or interest in AI/ML technologies and how they can be applied to improve automation and testing processes. Passion for quality, with an eye for detail and a knack for problem-solving. Self-starter with the ability to work independently and collaboratively in an agile team. Excellent communication skills. Bonus Points If You: Have built or contributed to automation frameworks in personal or academic projects. Are genuinely excited about fintech products and user-first design. Love exploring new tech stacks, tools, and platforms. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About the team Everything that you see on the internet - developers made it. Even the page that you’ve opened right now and are reading this very line from - a developer. At slice, we’re trying to build a world class product and that takes some crazy, world class engineers. A team so supportive - even if you miss a ‘;’ in your code, they got your back till the code runs successfully. About the role We are looking for an Engineering Manager to join our technology team. You would lead a high-performance engineering team to develop the next generation financial platform & application in payments. What You will do Lead a high-performance engineering team to develop the next generation financial platform & application in payments. Collaborate with the product and business team to understand the requirements, and build product execution and delivery roadmap Champion best design, development and code quality practices in the engineering team Hire a quality team to deliver a world-class product. Setup and improve processes to increase the effectiveness and efficiency of the team. Build, coach and mentor a high performing team. What You will need 6+ years of experience in software development & a good understanding of modern programming languages and cloud environments A minimum of 2-3 years of experience in managing & building high performance teams. Proven track record of delivering high performance and scalable platforms in a fast-paced agile environment Good leadership and communication skills Strong problem-solving skills & attention to detail Life at slice Life so good, you’d think we’re kidding: Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel at home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
Remote
Full Time
About the role Are you passionate about creating exceptional customer experiences? Do you thrive on solving problems and guiding others? If so, we want you on our team! As a Customer Experience Executive, you’ll be at the forefront of ensuring our customers enjoy a smooth and positive journey with our products and services. Your day-to-day will involve connecting with customers, resolving their queries, offering tailored solutions, and helping them unlock the full potential of our offerings. Needless to say, there's never a dull time at slice. You’ll be promised all the perks of joining a fast-paced, hyper-growth startup that aims to disrupt the payments space. 🔥 What You will do Deliver Top-Notch Support: Ensure every customer query is met with a quality response, following our SOPs to keep interactions smooth and efficient. Be a Customer Advocate: Tune in to what our customers really need and guide them through using specific features that make a difference. Dive into Problem-Solving: Love a challenge? Analyze and report product issues by exploring different scenarios or stepping into the customer’s shoes. Keep Our Knowledge Base Sharp: Regularly update our internal systems with insights from technical issues and valuable customer conversations. Collaborate and Innovate: Got a great idea from a customer? Share feature requests and clever workarounds with the team to keep our product evolving. Stay Ahead of the Curve: Excite our customers by informing them about the latest features and functionalities as soon as they’re available. Ensure Resolution: Don’t just solve problems—follow up with customers to make sure everything’s running smoothly on their end. Amplify the Customer Voice: Collect feedback directly from customers and share these insights with our Product, Sales, and Marketing teams to drive innovation and improvement What you will need Bring Your Experience: Have at least 4 years in a customer facing role? Great! If you're a fresher with outstanding communication skills, we’d love to hear from you too. Versatile Support: Ready to tackle it all? You'll be handling calls, chats, and emails, so flexibility is key. Customer-Centric Approach: We’re all about our customers—you should be too. Tech-Savvy: Familiar with help desk software and remote support tools? Even better if you know your way around CRM systems. Communication Pro: Strong communication and problem-solving skills are a must. We need someone who’s fluent in both English and Hindi. Juggle Like a Pro: You’ll need to multitask in our fast-paced environment, adapting quickly to whatever comes your way. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About the role We are looking for a detail-oriented and experienced fraud investigation professional to strengthen our team. The role focuses on preventing and investigating fraud related to secured loans (like Enterprise Development Loans, Agri Loans, LAP, and MSME Loans). The candidate will also be responsible for managing external fraud control agencies (FCU vendors), ensuring quality and timely delivery of investigation reports. What You will do Monitor both digital and physical loan applications for suspicious patterns and potential fraud risks. Perform screening and sampling of loan profiles for in-depth verification. Analyze application documents, KYC, and financial records to identify inconsistencies, manipulation, or red flags. Investigate suspected fraud cases, document findings with supporting evidence, and recommend appropriate actions. Work closely with underwriting and credit risk teams to resolve potential fraud-related concerns. Manage and coordinate with external FCU (Fraud Control Unit) agencies: Assign cases to vendors. Track Turn-Around-Time (TAT) for report submissions. Ensure quality and completeness of field investigation reports. Provide feedback to vendors and maintain performance records. Maintain MIS and billing data for vendor usage Prepare timely and detailed investigation reports for internal use and regulatory submission. Ensure compliance with RBI fraud reporting norms and other regulatory guidelines. Work closely with legal, compliance, and operations teams for fraud mitigation and case closure. Support audit requirements by maintaining and sharing fraud case documentation. Identify fraud trends and recommend preventive controls. Train and support internal stakeholders to improve fraud awareness. What you will need Strong knowledge of fraud investigation procedures in Indian banking and lending. 5-6 years of experience in Indian banking sector Prior experience working with FCU vendors and field investigation agencies. Familiarity with regulatory frameworks like RBI Master Directions. Analytical mindset with the ability to interpret large data sets. Excellent investigation. communication, documentation, report writing and vendor management skills. Ability to work independently under high-pressure and deadline-driven environments. Life at slice Life so good, you’d think we’re kidding: Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3 AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel at home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. About Us slice, feel easy with money. slice’s purpose is to make the world better at using money and time, with a major focus on providing the best consumer experience. We believe that the best product will always transcend customer demographics, like how great music touches most of us. slice app brings a fast and simple way to make payments and access credit with its cornerstone products: slice account, slice UPI, and slice borrow. At slice, you’ll have the opportunity to make a significant and positive impact on people's lives with your career. Today, we have employees with an average age of 26, sharing the same belief in innovation, self-motivation, and happiness. We tailor our working experience with the belief that the present moment is the only real thing in life. And we have harmony in the present the most when we feel happy and successful together. We are also backed by leading investors such as Tiger Global, Insight Partners, Advent International, Blume Ventures, and Gunosy Capital Show more Show less
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