Job Description What will you do Agency Management: Lead and manage a network of external collection agencies, ensuring they meet performance targets and adhere to regulatory and company standards.Field Recovery Strategy: Develop and implement field recovery strategies to recover overdue accounts, optimize collection routes, and increase recovery rates.Collections Flows Optimization: Design and improve collection workflows to enhance recovery efficiency, reduce costs, and improve customer engagement.Performance Monitoring: Set KPIs and monitor the performance of collection agencies, ensuring that recovery targets are consistently metCollaboration: Work closely with internal teams (e.g., Operations, Legal, and Customer Support) to coordinate field operations and ensure a seamless recovery process.Training & Development: Provide ongoing training and support to agency teams to ensure they are well-equipped with the necessary tools, techniques, and knowledge to succeed in their recovery efforts.Risk and Compliance Management: Ensure that all collections practices comply with relevant laws, regulations, and internal policies to avoid legal risks and maintain ethical standards.Reporting & Analytics: Regularly report on the performance of field recovery efforts and identify areas for improvement.Stakeholder Communication: Maintain clear and regular communication with key stakeholders, including senior leadership, regarding recovery progress and challengesProcess Improvement: Continuously evaluate and refine the collections process to optimize results and enhance overall operational efficiency. What you will need Educational Background: A Bachelor’s degree in Business, Finance, or a related field; advanced degree or certifications in collections or related fields is a plus.Experience: Proven experience in managing collections and field recovery teams, preferably within a financial or lending environment.Field Recovery Expertise: Deep understanding of field recovery operations, strategies, and best practices in collections.Agency Management: Experience in managing external agencies, including performance monitoring, negotiations, and relationship management.Leadership Skills: Strong leadership abilities with a track record of managing and motivating teams to achieve recovery targets.Communication Skills: Excellent communication and interpersonal skills, with the ability to engage with internal teams, agencies, and stakeholders at all levels.Regulatory Knowledge: Familiarity with the legal and regulatory frameworks surrounding collections and recovery practices.Problem-Solving: Proactive problem-solving abilities with a focus on finding practical solutions to improve collections outcomes.Customer-Centric Mindset: Ability to balance collections targets with maintaining positive customer relationships.

About the role We are seeking a highly skilled and experienced Senior Technical Program Manager to join our team. In this role, you will be responsible for overseeing and managing the successful delivery of complex technical projects within the fintech domain. As a Senior Technical Program Manager, you will collaborate closely with cross-functional teams, including developers, engineers, designers, and stakeholders, to ensure programs are executed effectively and meet business objectives. Your expertise in program management, technical acumen, and understanding of the fintech landscape will be instrumental in driving successful outcomes. What You will do Lead the end-to-end process, from project initiation to delivery, ensuring adherence to scope, timelines, and budget constraints. Collaborate with stakeholders to define objectives, requirements, and success criteria, ensuring alignment with business goals. Develop comprehensive plans, including resource allocation, task breakdowns, and risk management strategies. Effectively communicate progress, risks, and issues to key stakeholders, providing timely updates and managing expectations. Foster collaboration and coordination among cross-functional teams, ensuring effective communication and resource allocation. Identify and mitigate risks, proactively resolving issues to minimize potential impacts on timelines and deliverables. Manage budgets, track expenses, and monitor financial performance against objectives. Implement best practices, methodologies, and tools to optimize processes and enhance team productivity. Stay up to date of industry trends, emerging technologies, and regulatory changes within the fintech domain, providing insights and recommendations to drive innovation and continuous improvement. Mentor and coach team members, promoting their professional growth and development. What You will need Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree is a plus. 6+ years of experience as a Technical Program/Project Manager with a strong track record of successfully delivering complex projects on time and within budget. Solid understanding of fintech technologies, including but not limited to payment systems, blockchain, data analytics, and cybersecurity. Proficient in project management methodologies (e.g., Agile, Scrum) and tools (e.g., Jira, Trello, Notions etc.). Demonstrated ability to lead cross-functional teams, foster collaboration, and manage stakeholder expectations. Excellent communication skills, with the ability to effectively convey complex technical concepts to both technical and non-technical stakeholders. Strong problem-solving and decision-making abilities, with a proactive and solution-oriented mindset. Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. Experience in financial regulatory compliance is a plus. Prior coding experience with at least one programming language is preferred. If you are passionate about fintech startups, thrive in a fast-paced environment, and are driven by the desire to make a significant impact in the industry, we would love to hear from you. Join our talented team and help shape the future of fintech innovation! Life at slice Life so good, you’d think we’re kidding: Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel at home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. Show more Show less

About the team Salvador Dali once famously said “Have no fear of perfection -- you’ll never reach it ”. We love you Dali, but you kinda don’t know the design team at slice. Meticulousness, attention to detail, creativity - 3 strong pillars that make every design ever created at slice perfection. Check out our website and you know we ain’t lying. About the role If creating elegant and customer-focused designs that make people talk about it is your thing, then this role is with you. Such products come out of working in close collaboration with business, product, technology teams, and fellow designers. You would also be presenting design propositions and solutions to stakeholders using wireframes, mock-ups, or high-fidelity prototypes. Feedback is breakfast of champions, and we'd ensure you'd get as much as you need to iterate and improve to reach our mutual goal of building a world-class produ ct. What you’ll do Ideate and implement solutions that overlap customer needs, design and technology. Gather requirements from stakeholders, derive problem statements and plan design engagements. Also, proactively launch efforts to improve different aspects of the product. Be the owner & decision-maker of design for one or more major features in the consumer app. Collaborate with Product Managers, Engineers, and content strategists to oversee the user experience of a product from conception until it’s launch. Ensuring design quality, consistency, and coherence within the product. Design flows and experiences that are incredibly simple and elegant. Give and solicit feedback from other designers to continually raise our bar for quality. Conceptualize original ideas that bring simplicity and user-friendliness to complex design roadblocks. Collaborate and conduct user research and evaluate user feedback on designs and do iterations according to feedback. Research, learn and implement design guidelines, best practices and design standards. Experiment and validate design ideas and opinions. What you'll need Bachelor’s or Master’s degree or equivalent practical experience in design. 3+ years of experience designing in consumer-focused product companies. Expertise in design tools like Figma, Sketch, Principle etc. Exceptional analytical skills, with an ability to quickly translate both qualitative and quantitative data-driven insights into actions. Excellent visual design skills, experience in illustration & motion design is a plus. Excellent communication skills & attention to details. Show more Show less

About us slice, India’s leading consumer payments and credit platform, has now merged with North East Small Finance Bank (NESFB), marking a significant step into the banking sector. Trusted by over 18 million Indians, we are on a mission to build the most loved bank in India—offering simple, transparent, and customer-first banking. About the team Everything that you see on the internet - developers made it. Even the page that you’ve opened right now and are reading this very line from - a developer. At slice, we’re trying to build a world-class product and that takes some crazy, world-class engineers. A team so supportive - even if you miss a ‘;’ in your code, they got your back till the code runs successfully. About the Role We are looking for a passionate and motivated Software Development Engineer (SDE-1) to join our mobile team. As a mobile developer, you will work on building high-quality mobile applications. You’ll collaborate closely with product managers, designers, and senior engineers to deliver delightful user experiences and robust mobile functionality. What You will do Develop, test, and maintain features for Android apps using Kotlin or cross-platform tools. Collaborate with product and design teams to understand requirements and translate them into technical specifications. Work with senior engineers to ensure high code quality and best practices (modularization, reusability, maintainability). Write unit and integration tests to ensure code stability and reliability. Fix bugs and optimize performance across devices and OS versions. Participate in code reviews and contribute to the continuous improvement of development processes. Stay updated with mobile development trends, tools, and technologies. What you will need Strong foundation in object-oriented programming and data structures. Having 1-2 years of hands-on experience with tech stack for Mobile apps for native android technology like Kotlin, Java. Familiarity with RESTful APIs, JSON, and client-server communication. Experience with Git and version control systems. Good debugging and problem-solving skills. Eagerness to learn and grow in a fast-paced environment. Life at slice Life so good, you’d think we’re kidding: Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3 AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel at home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. Show more Show less

Duties and Responsibilities - ● To achieve collection targets assigned to the territory by meeting the collection target for the states or region assigned. Meeting the Target on Cost of Collections. ● Ensuring legal guidelines have complied for entire collection structure in letter and spirits. ● Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. ● Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. ● Keeping the write-off percent within risk pricing. Control GCL portfolio in terms of bucket flows. ● Handle customer issues escalations. Feed back on credit policy based on market conditions. ● Ensuring documented feedback and action taken on all cases in soft buckets. ● Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise. Manage and put support mechanism for legal / police issues. ● Ensuring audit queries are complied with, ensuring corrective and preventive action. Manage productivity by fixing productivity parameters for Agencies/collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Assistant Manager. ● Recruitment of collection officers/area managers. ● Constant evaluation of Team Leads /Assistant Managers/Managers Requirements- ● Demonstrated success & achievement orientation. ● Excellent communication skills. ● Negotiation Skills Strong bias for action & driving results in a high performance environment. ● Excellent relationship skills. ● Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance. ● Exceptionally high motivational levels and needs to be a self starter. ● Working knowledge of computers. Work Experience: ● 10-11 years of Collections experience. Qualification: ● Collection of consumer loans/ business loans. ● Experience of handling/managing a team. ● Minimum a graduate (in any field). ● Preferably a DRA (Debt Recovery Agent) certified professional. ● Good knowledge of Computers (MS Office, email communication). Work Location: Delhi Show more Show less

About the team Are you fascinated with building a problem-solving, customer-facing, intuitive, creative tech-products that adds value to their life? Well, if you’ve landed on this page, your answer is most-likely YES. Visionary, cynical, upskilling - a few adjectives to describe our Product team. If you feel the vibe, step 1 is done. About the role slice is looking for skilled Product Managers who are passionate about solving digital payment problems for young Indians. If you are thrilled to be part of a growing payment space and like building technology that creates a visible impact on millions of customers, we would like to meet you. What You will do Understanding key stakeholders’ (Customers, Partners, Leadership, Internal Stakeholders) problems, requirements and wishlists. Devising scalable product solutions leading to high customer delight. Driving towards both short-term and long-term goals, defining and prioritizing the product roadmap. Work with slice leadership and cross-functional teams to define the strategic direction and take tactical decisions. Obsess about continuous product improvement and can optimize for shipping a portfolio of small, medium and large releases. Deeply understand users and how they use slice. What problems do they encounter? What opportunities do we have for giving them a simpler and richer experience? Qualifications What you will need 2-3 years of Product management experience in a fast paced B2C/fintech startups An exceptional written and verbal communication skills with a talent for precise articulations of customer problems Creative thinking and excellent skills to collaborate across the company with engineering, analytics, marketing, design and sales Super-power to turn incomplete, conflicting, or ambiguous inputs into solid action plans Additional information Life at slice Life so good, you’d think we’re kidding: Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. Show more Show less

About the team The AML team plays a vital role in safeguarding the integrity of our financial services. Comprising experienced professionals with diverse backgrounds, our team works collaboratively to detect, prevent and report suspicious activities related to money laundering and terrorist financing. We pride ourselves on our proactive approach using various monitoring tools to identify potential risks. Our team is also committed to continuous learning and adaptation, ensuring that we stay ahead of evolving regulatory landscapes and emerging threats. Our team collaborates closely with various departments to ensure compliance with regulatory requirements and to promote a culture of compliance throughout the organization. About the role The candidate will be responsible for leading the transaction monitoring team, reviewing suspicious activities, and ensuring compliance with regulatory requirements. The role demands proactive identification and reporting of potential money laundering activities and managing all AML-related transaction monitoring operations effectively. What You will do Lead the AML Transaction Monitoring function. Review alerts by analysing customer profiles, transaction behaviour, financials, and relevant data to detect money laundering patterns. Maintain 100% process compliance and robust internal controls across products and services. Collaborate with internal stakeholders (Fraud risk, product, operations, tech, branches) on AML-related issues. Identify process gaps and implement improvements for efficiency. Investigate anomalies detected via system triggers or escalated by teams. Stay updated on global money laundering trends. Ensure accurate interpretation and application of regulatory guidance. Investigation of Money Mules accounts. What you will need Competencies: Strong leadership and team management skills. Collaborative mindset with excellent coordination across departments. Sound understanding of PMLA, RBI regulations, AML/KYC laws. Ability to identify risks and lead initiatives under tight deadlines. Investigative mindset with strong analytical and problem-solving abilities. Skilled in handling AML process for digital Payment Transactions (UPI/IMPS/NEFT/RTGS/Debit card/Credit card POS/ ECOM & ATM withdrawal transactions and I4C complaints. Process improvement and change management orientation. Strong communication and stakeholder management skills. Required Experience: 5–6 years of relevant experience in AML transaction monitoring and compliance within banking or financial services. Proven track record in regulatory reporting and filing STR with FIU-IND. Familiarity with AML tools and technologies. Life at slice: Life so good, you’d think we’re kidding: Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. Show more Show less

About the team: Salvador Dali once famously said “Have no fear of perfection -- you’ll never reach it” . We love you Dali, but you kinda don’t know the design team at slice. Meticulousness, attention to detail, creativity - 3 strong pillars that make every design ever created at slice perfection. Check out our website and you know we ain’t lying. About the role: If creating elegant and customer-focused designs that make people talk about it is your thing, then this role is with you. Such products come out of working in close collaboration with business, product, technology teams, and fellow designers. You would also be presenting design propositions and solutions to stakeholders using wireframes, mock-ups, or high-fidelity prototypes. Feedback is breakfast of champions, and we'd ensure you'd get as much as you need to iterate and improve to reach our mutual goal of building a world-class product. What you will do: Identify new product improvement opportunities based on market needs and consumer preferences. Gather requirements from stakeholders, derive problem statements, and plan design engagements. Also, proactively launch efforts to improve different aspects of the product. Collaborate with product and tech teams to outline products, and lead mid-scale projects from start to finish. Enhance user experience by optimizing content, design, and interaction. Ensuring design quality, consistency, and coherence within the product. Conduct thorough quality assurance on final designs. Collaborate and conduct user research, evaluate user feedback on designs, and do iterations according to feedback. Prioritize and assess the severity of the problem statement, and explore various solution approaches and provide strong recommendations. What you will need: Bachelor’s or Master’s degree or equivalent practical experience in design 3 to 6 years of experience designing in consumer-focused product companies Expertise in design tools like Figma, Sketch, Principle, etc. Exceptional analytical skills, with an ability to quickly translate both qualitative and quantitative data-driven insights into actions Excellent visual design skills, and experience in illustration & motion design are a plus Excellent communication skills & attention to detail. Life at slice Life so good, you’d think we’re kidding: Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. About Us slice, feel easy with money. slice’s purpose is to make the world better at using money and time, with a major focus on providing the best consumer experience. We believe that the best product will always transcend customer demographics, like how great music touches most of us. slice app brings a fast and simple way to make payments and access credit with its cornerstone products: slice account, slice UPI, and slice borrow. At slice, you’ll have the opportunity to make a significant and positive impact on people's lives with your career. Today, we have employees with an average age of 26, sharing the same belief in innovation, self-motivation, and happiness. We tailor our working experience with the belief that the present moment is the only real thing in life. And we have harmony in the present the most when we feel happy and successful together. We are also backed by leading investors such as Tiger Global, Insight Partners, Advent International, Blume Ventures, and Gunosy Capital. Show more Show less

About us slice, India’s leading consumer payments and credit platform, has now merged with North East Small Finance Bank (NESFB), marking a significant step into the banking sector. Trusted by over 18 million Indians, we are on a mission to build the most loved bank in India—offering simple, transparent, and customer-first banking. About the team Everything that you see on the internet - developers made it. Even the page that you’ve opened right now and are reading this very line from - a developer. At slice, we’re trying to build a world class product and that takes some crazy, world class engineers. A team so supportive - even if you miss a ‘;’ in your code, they got your back till the code runs successfully. About the role We are looking for an experienced Backend developer to join our technology team. As a Backend developer, you’ll work closely with our Design, Product, Data Science and Analytics team to develop microservices which focus on the financial needs of millennials in India. If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. What You will do Design and develop microservices that can work in a large-scale multi-tenant environment. Explore design implications and work towards an appropriate balance between functionality, performance, and maintainability. Work with a cross-disciplined team of Design, Product, Data Science, and Analytics teams. Deploy and maintain the application in a secure AWS environment. Take ownership from the ideation phase to deployment and maintenance. Actively participate in the hiring process to bring world-class programmers to the team. What You will need At least 1 year of experience in server-side development. Strong programming skills. Hands-on experience in API development and frameworks such as Express, Loopback, Hapi. Good understanding of SQL and NoSQL databases. Experience in test-driven development (Unit test and API test). Understanding of basic cloud computing concepts and experience in using any of the major cloud service providers(AWS/GCP/Azure). Ability to build and deploy the application in a containerized environment. Understanding of application logging and monitoring systems like Prometheus or Kibana. B.E/B.Tech/M.E./M.Tech/M.S. from a reputed university with a good academic record. Curiosity to explore cutting-edge technologies and bake them into the products. Zeal and drive to take end-to-end ownership. Life at slice Life so good, you’d think we’re kidding: Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. Show more Show less

About the team The role involves working with the Senior Manager – Internal Audit and assisting in running the day to day of the internal audit function and provides opportunities and exposure across various functions within the organization. An enriching experience and inclusive learning including but not limited to Project management, stakeholder connect and getting hands-on training across the entire life cycle of internal audit What You will do As an industrial trainee in the Internal Audit function, you will actively be involved in: Assisting the Internal Audit team with day-to-day operational support Working with the operations, business and compliance teams Perform key activities in audit life cycle: scoping, planning, fieldwork execution, reporting, and issue tracking. Assess control frameworks for efficiency and effectiveness Provide recommendations on areas for improvement in business processes and internal controls to prevent/minimize future control risks. Duration - 12 months What will you need Must be eligible to undertake industrial training as per ICAI norms Candidates whose CA final attempt falls on or after May 2026 may apply for this role Available for a minimum period of 12 months Comfortable working with excel and powerpoint Good communication & stakeholder management skills Life at slice: Life so good, you’d think we’re kidding: Competitive salaries. Period. Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. Attractive leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. We believe in equality. Period. At slice, we are committed to building a diverse and talented workforce. We never discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by the applicable law. We consider all qualified job-seekers with criminal histories in a manner consistent with the applicable law. Additionally, we are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Come join our crew! About Us slice, feel easy with money. slice’s purpose is to make the world better at using money and time, with a major focus on providing the best consumer experience. We believe that the best product will always transcend customer demographics, like how great music touches most of us. slice app brings a fast and simple way to make payments and access credit with its cornerstone products: slice account, slice UPI, and slice borrow. At slice, you’ll have the opportunity to make a significant and positive impact on people's lives with your career. Today, we have employees with an average age of 26, sharing the same belief in innovation, self-motivation, and happiness. We tailor our working experience with the belief that the present moment is the only real thing in life. And we have harmony in the present the most when we feel happy and successful together. We are also backed by leading investors such as Tiger Global, Insight Partners, Advent International, Blume Ventures, and Gunosy Capital. Show more Show less

About the team Everything that you see on the internet - developers made it. Even the page that you’ve opened right now and are reading this very line from - a developer. At slice, we’re trying to build a world class product and that takes some crazy, world class engineers. A team so supportive - even if you miss a ‘;’ in your code, they got your back till the code runs successfully. About the role We are looking for an experienced Backend developer to join our technology team. As a Backend developer, you’ll work closely with our Design, Product, Data Science and Analytics team to develop microservices which focus on the financial needs of millennials in India. If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. What You will do Design and develop microservices that can work in a large-scale multi-tenant environment. Explore design implications and work towards an appropriate balance between functionality, performance, and maintainability. Work with a cross-disciplined team of Design, Product, Data Science, and Analytics teams. Deploy and maintain the application in a secure AWS environment. Take ownership from the ideation phase to deployment and maintenance. Actively participate in the hiring process to bring world-class programmers to the team. What You will need 3+ years of experience in server-side development. Strong programming skills. Hands-on experience in API development and frameworks such as Express, Loopback, Hapi. Good understanding of SQL and NoSQL databases. Experience in test-driven development (Unit test and API test). Understanding of basic cloud computing concepts and experience in using any of the major cloud service providers(AWS/GCP/Azure). Ability to build and deploy the application in a containerized environment. Understanding of application logging and monitoring systems like Prometheus or Kibana. B.E/B.Tech/M.E./M.Tech/M.S. from a reputed university with a good academic record. Curiosity to explore cutting-edge technologies and bake them into the products. Zeal and drive to take end-to-end ownership. Life at slice Life so good, you’d think we’re kidding: Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. Show more Show less

About Us slice, India’s leading consumer payments and credit platform, has now merged with North East Small Finance Bank (NESFB), marking a significant step into the banking sector. Trusted by over 18 million Indians, we are on a mission to build the most loved bank in India—offering simple, transparent, and customer-first banking. About The Role We are looking for a dynamic and results-driven Agency Manager - Collections, Field Recovery & Flows to join our team. In this role, you will oversee and manage the collection efforts of our agency network, ensuring effective recovery and management of overdue accounts through field recovery and various collection strategies. Your expertise in collections, field operations, and agency management will be critical to driving the success of our recovery efforts and improving collections flows across the organization. What you will do Agency Management: Lead and manage a network of external collection agencies, ensuring they meet performance targets and adhere to regulatory and company standards. Field Recovery Strategy: Develop and implement field recovery strategies to recover overdue accounts, optimize collection routes, and increase recovery rates. Collections Flows Optimization: Design and improve collection workflows to enhance recovery efficiency, reduce costs, and improve customer engagement. Performance Monitoring: Set KPIs and monitor the performance of collection agencies, ensuring that recovery targets are consistently met. Collaboration: Work closely with internal teams (e.g., Operations, Legal, and Customer Support) to coordinate field operations and ensure a seamless recovery process. Training & Development: Provide ongoing training and support to agency teams to ensure they are well-equipped with the necessary tools, techniques, and knowledge to succeed in their recovery efforts. Risk and Compliance Management: Ensure that all collections practices comply with relevant laws, regulations, and internal policies to avoid legal risks and maintain ethical standards. Reporting & Analytics: Regularly report on the performance of field recovery efforts and identify areas for improvement. Use data-driven insights to adjust strategies. Stakeholder Communication: Maintain clear and regular communication with key stakeholders, including senior leadership, regarding recovery progress and challenges. Process Improvement: Continuously evaluate and refine the collections process to optimize results and enhance overall operational efficiency. What you will need Educational Background: A Bachelor’s degree in Business, Finance, or a related field; advanced degree or certifications in collections or related fields is a plus. Experience: Proven experience in managing collections and field recovery teams, preferably within a financial or lending environment. Field Recovery Expertise: Deep understanding of field recovery operations, strategies, and best practices in collections. Agency Management: Experience in managing external agencies, including performance monitoring, negotiations, and relationship management. Process Optimization: Expertise in designing and optimizing collections flows, ensuring efficiency and cost-effectiveness. Leadership Skills: Strong leadership abilities with a track record of managing and motivating teams to achieve recovery targets. Communication Skills: Excellent communication and interpersonal skills, with the ability to engage with internal teams, agencies, and stakeholders at all levels. Analytical Skills: Ability to analyze performance data, derive insights, and implement corrective actions when necessary. Regulatory Knowledge: Familiarity with the legal and regulatory frameworks surrounding collections and recovery practices. Problem-Solving: Proactive problem-solving abilities with a focus on finding practical solutions to improve collections outcomes. Customer-Centric Mindset: Ability to balance collections targets with maintaining positive customer relationships. Life So Good, You’d Think We’re Kidding Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. Show more Show less

About the team slice is looking for a dedicated and customer-focused Video KYC officer to join our dynamic team. In this position, you will be instrumental in enhancing our customer onboarding experience by conducting video-based verifications. You will interact with customers through video calls, ensuring the accurate collection and verification of their identification documents while adhering to regulatory requirements. As a VKYC officer, you will leverage digital skills, operational knowledge, and impactful customer interactions to ensure a smooth and compliant onboarding process. About the role Video customer identification carries out customer identification process through video calls performing due diligence checks and reviewing KYC documentation through video calls. Customer service must exhibit the highest standard of customer service to ensure customers are comfortable through our verification process. Demonstrate excellent face-to-face customer handling skills. Exhibit a strong willingness to thrive in a digital onboarding experience. Adhere strictly to internal control policies, ensuring all activities comply with regulatory and legal standards. Achieve monthly performance metrics related to successful VKYC completions, occupancy rates, availability, logged-in hours, and average handling time (AHT). What you will need Bachelor’s degree in any discipline. Excellent verbal and written communication skills. Excellent presentation skills are mandatory. 0-2 years of experience in fintech, banking processes, video banking, or phone banking is a plus. Flexibility and adaptability in a challenging and ever-changing environment. Compensation - 2.7 lacs to 3.3 lacs P.A Life at slice: Life so good, you’d think we’re kidding Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. We believe in equality. Period. At slice, we are committed to building a diverse and talented workforce. We never discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class of characteristic protected by the applicable law. We consider all qualified job-seekers with criminal histories in a manner consistent with the applicable law. Additionally, we are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Come join our crew! About Us Meet slice - the simplest way to pay! We are a one-stop payment app for all your spending needs. Our goal is to make money management simpler & faster for you. We provide an easy & transparent app to help our members transact seamlessly using card or UPI and manage all their spends at one place. We have 12Mn+ registered members with an average age of 27, making us a market leader for the Gen-Z and millennials. Oh, btw, our users get up to 2% cashback on all card spends and enjoy new offers every week with spark. They can also scan & pay in a flash and easily send money to friends using slice UPI. We are backed by leading investors such as Tiger Global, Insight partners, Advent International, Blume Ventures, and Gunosy Capital. Show more Show less

About the team Salvador Dali once famously said “Have no fear of perfection -- you’ll never reach it” . We love you Dali, but you kinda don’t know the design team at slice. Meticulousness, attention to detail, creativity - 3 strong pillars that make every design ever created at slice perfection. Check out our website and you know we ain’t lying. About the role We are looking for a talented and creative Motion Designer with a strong grasp of motion concepts, interaction design, and finance user experience. In this job, you will be responsible for creating high-impact animations that enhance our banking products by making complicated concepts simple to comprehend and engaging for consumers. You will work collaboratively with cross-functional teams, including product managers, product designers, developers, and external stakeholders, to bring our digital experiences to life via engaging motion. What You will do Design and create top-notch animations for user interface prototypes, micro-interactions and product explainers. Create smooth Lottie JSON or Rive animations for integration into web and app. You will be leading projects independently, either alone or working together with product designers and developers to turn complicated banking features into visually appealing animations. Ensure that motion language is consistent across products while keeping a strong brand identity. What you will need Bachelor’s degree in graphic/visual design or related field 3+ years of professional motion design experience, mostly focused on product/UI animation. Experience with motion tools such as Adobe After Effects, Lottie, Rive, or related applications is essential. A thorough knowledge of motion design fundamentals such as timing, ease, and interaction patterns. Possesses excellent communication and teamwork skills for working with cross-functional teams. Capable of managing many projects efficiently in a fast-paced, deadline-driven workplace. Life at slice Life so good, you’d think we’re kidding: Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. Show more Show less

About the role We are looking for a Customer Support Trainer to ensure reaching productivity that meets job standards, while working with speed and accuracy. Answer queries about the product or the company. Responding in a timely and effective manner to all internal communication. What You will do Facilitate training sessions that are aimed at ensuring the best customer experiences while engaging a variety of learning styles. Monitor KPIs for CX performance goals and CSAT engagement to develop continuous refresh trainings that drive improvements to support team performance. Ensure you're up to date with current policies, processes, and best practices for all CX inbound workstreams. Work closely with L&D, CX Support, Quality, and Ops; and our call center partner to ensure training materials are up-to-date and reflective of CX best practices. Work closely with CX leaders to appropriately schedule trainings for the CX Support teams. Deliver real time feedback to current new hires and lead weekly 1:1s to ensure that they meet minimum performance standards; monitor attendance and behavior, and address issues if they arise. Become an expert in effective training delivery, engaging a room, and inspiring learning. Create and encourage a collaborative, positive atmosphere for learning. Execute dynamic learning activities, working on a 1:1 and group level to ensure effectiveness. Travel occasionally throughout the year to support training. What you will need Experience of more than 4 years as a Customer Support Trainer. Experience of working in a Fintech company will be an added advantage. Excellent communication and problem-solving skills. Multi-tasking abilities. Experience in handling a team size of 10. The candidate should possess excellent oral and written communication skills. Should be expertized in handling escalations and provide the right solution. Show more Show less

About The Role - In this role you will oversee vigilance operations and ensure adherence to regulatory and internal compliance policies. This role requires expertise in fraud detection, investigation, risk assessment, and handling disciplinary matters. You will work closely with senior management, legal teams, and regulatory bodies to mitigate risks and enhance the bank's vigilance framework. What You Will Do- Fraud Detection & Investigation: Conducted detailed investigations into suspected fraud, misconduct, and policy violations. Identify and analyze red flags in financial transactions, employee behavior, and customer interactions. Coordinate with branches and teams to collect evidence and conduct field inquiries. Ensure timely reporting of frauds to the RBI, Law Enforcement Agencies, and Senior Management as per regulatory timelines. Regulatory & Compliance Monitoring: Ensure adherence to RBI guidelines, internal policies, and vigilance protocols. Conduct surprise checks, branch audits, and forensic reviews to detect policy deviations. Monitor high-risk accounts and transactions for suspicious activities. Ensure timely fraud reporting and disciplinary action tracking. Case Management & Disciplinary Actions: Handle cases from detection to closure, including documentation, follow-ups, and evidence preservation. Support Disciplinary Action Committees (DAC) and ensure execution of decisions. Liaise with HR and Legal teams for action against employees involved in misconduct. Track and follow up on cases for provisioning, recovery actions, and further investigations. Process Improvement & Risk Mitigation: Identify gaps in internal controls and recommend risk mitigation measures. Implement vigilance SOPs, fraud detection mechanisms, and reporting frameworks. Enhance surveillance and monitoring tools to detect fraud at an early stage. Training & Awareness Programs: Conduct vigilance awareness programs for employees to promote ethical banking practices. Train branch staff on fraud prevention, reporting procedures, and compliance expectations. Collaborate with HR to embed an anti-fraud culture within the organization. What You Will Need 2+ years in vigilance, fraud risk management, compliance, or internal audit, preferably in a bank/NBFC. Strong knowledge of banking regulations, fraud risk frameworks. Hands-on experience in fraud investigations, case management, and regulatory reporting. Ability to handle sensitive cases, legal proceedings, and disciplinary actions. Excellent report writing, risk assessment, and stakeholder management skills Show more Show less

About the role Are you passionate about creating exceptional customer experiences? Do you thrive on solving problems and guiding others? If so, we want you on our team! As a Customer Experience Executive, you’ll be at the forefront of ensuring our customers enjoy a smooth and positive journey with our products and services. Your day-to-day will involve connecting with customers, resolving their queries, offering tailored solutions, and helping them unlock the full potential of our offerings. Needless to say, there's never a dull time at slice. You’ll be promised all the perks of joining a fast-paced, hyper-growth startup that aims to disrupt the payments space. 🔥 What You will do Deliver Top-Notch Support: Ensure every customer query is met with a quality response, following our SOPs to keep interactions smooth and efficient. Be a Customer Advocate: Tune in to what our customers really need and guide them through using specific features that make a difference. Dive into Problem-Solving: Love a challenge? Analyze and report product issues by exploring different scenarios or stepping into the customer’s shoes. Keep Our Knowledge Base Sharp: Regularly update our internal systems with insights from technical issues and valuable customer conversations. Collaborate and Innovate: Got a great idea from a customer? Share feature requests and clever workarounds with the team to keep our product evolving. Stay Ahead of the Curve: Excite our customers by informing them about the latest features and functionalities as soon as they’re available. Ensure Resolution: Don’t just solve problems—follow up with customers to make sure everything’s running smoothly on their end. Amplify the Customer Voice: Collect feedback directly from customers and share these insights with our Product, Sales, and Marketing teams to drive innovation and improvement What you will need Bring Your Experience: Have at least 4 years in a customer facing role? Great! If you're a fresher with outstanding communication skills, we’d love to hear from you too. Versatile Support: Ready to tackle it all? You'll be handling calls, chats, and emails, so flexibility is key. Customer-Centric Approach: We’re all about our customers—you should be too. Tech-Savvy: Familiar with help desk software and remote support tools? Even better if you know your way around CRM systems. Communication Pro: Strong communication and problem-solving skills are a must. We need someone who’s fluent in both English and Hindi. Juggle Like a Pro: You’ll need to multitask in our fast-paced environment, adapting quickly to whatever comes your way. Show more Show less

About us slice, India’s leading consumer payments and credit platform, has now merged with North East Small Finance Bank (NESFB), marking a significant step into the banking sector. Trusted by over 18 million Indians, we are on a mission to build the most loved bank in India—offering simple, transparent, and customer-first banking. About the team Our Public Policy team plays a critical role in navigating the regulatory environment and ensuring alignment with slice’s business goals within India’s policy framework. This team works closely with government bodies, regulatory departments and other relevant stakeholders to achieve slice’s objectives. By leading our engagement efforts, the team ensures that slice remains compliant and competitive in the markets we operate in. What You will do Provide direction and guidance on policy strategies that align with slice’s business goals. Represent slice’s interests with regulatory bodies, industry associations, and other stakeholders at local, state, and national levels Monitor and analyse legislative and regulatory developments to identify emerging opportunities and challenges that may impact the business. Provide strategic, data-driven insights and recommendations to senior leadership on key policy matters, ensuring proactive decision-making. Develop and implement strategies to address critical legislative, regulatory and public policy proposals. Serve as a subject matter expert in policy-related matters, offering both tactical and strategic advice to senior leadership. Build and maintain strong relationships with key stakeholders across regulatory, industry, and business networks. Actively engage with industry associations and forums to advocate for slice’s priorities and contribute to shaping relevant policy frameworks. What you will need 5+ years of experience in public policy and regulatory affairs, with a strong focus on the Indian market. A strong network of stakeholders, including at senior levels, with a demonstrated ability to effectively and comfortably interact at the highest levels. An extensive understanding of the policy climate in India, with an informed global perspective, combined with sound and practical business judgment and common sense. An ability to anticipate emerging issues of importance to the company, communicating their impact on slice to senior management, and developing a strategy to address them effectively. Ability to identify and understand key technical aspects pertaining to corporate operations in legislative and regulatory proposals, understand business implications, and synthesize policy documents for internal and external customers. Exceptional communication, negotiation, and interpersonal skills, with the ability to build consensus and manage complex stakeholder relationships. Sound business judgment and a practical approach to policy development and regulatory compliance. Life at slice Life so good, you’d think we’re kidding: Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel at home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. Show more Show less

About us slice, India’s leading consumer payments and credit platform, has now merged with North East Small Finance Bank (NESFB), marking a significant step into the banking sector. Trusted by over 18 million Indians, we are on a mission to build the most loved bank in India—offering simple, transparent, and customer-first banking. About the team Everything that you see on the internet - developers made it. Even the page that you’ve opened right now and are reading this very line from - a developer. At slice, we’re trying to build a world-class product and that takes some crazy, world-class engineers. A team so supportive - even if you miss a ‘;’ in your code, they got your back till the code runs successfully. About the role As a Staff Engineer – Mobile at slice, you’ll lead the design and development of high-quality app experiences for millions of users. You’ll drive architectural decisions, set engineering best practices, and mentor developers across teams. This role blends hands-on coding with strategic thinking, offering you the opportunity to shape both the product and the mobile engineering culture as we build India’s most loved bank. What you will do Lead the design, architecture, and development of high-performance mobile applications with a focus on scalability, modularity, and clean code. Drive mobile engineering best practices across quality, performance, testing, and maintainability. Collaborate closely with product, design, and backend teams to deliver seamless, end-to-end user experiences. Own critical features and components from concept to launch, ensuring technical excellence throughout. Write robust unit and integration tests to ensure app stability and reliability. Mentor and guide engineers, providing technical leadership and fostering growth within the team. Contribute to org-wide technical discussions, reviews, and decision-making forums. Stay ahead of industry trends and pioneer the adoption of new tools, frameworks, and practices. Help shape long-term mobile technology vision and roadmap for the organization. Participate in hiring by identifying, interviewing, and onboarding top mobile talent What you will need 8+ years of strong design and development experience in building high-quality, large-scale mobile applications, primarily on Android using Kotlin/Flutter . Deep expertise in the Android ecosystem —Jetpack libraries, Compose, architectural components, background services, and performance tuning. Solid understanding of Android app architecture , including MVVM, modularization, dependency injection (Hilt/Dagger), and clean architecture principles. Experience with modern tools and workflows like Gradle , CI/CD pipelines for mobile , Jetpack Compose , and automated testing frameworks . Proven experience in leading and mentoring mobile teams , driving best practices, and setting coding and architecture standards. Strong command of UI/UX principles , especially around Android-specific interaction patterns, animations, and responsiveness. Exposure to mobile security , offline-first strategies , and performance profiling tools (e.g., Android Profiler, LeakCanary, Systrace). Ability to collaborate closely with design, backend, and product teams to ship polished, scalable, and maintainable features. Experience working in fast-paced product environments and driving long-term mobile tech vision. Life at slice Life so good, you’d think we’re kidding: Competitive salaries. Period. An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise. Flexible working hours. Just don’t call us at 3 AM, we like our sleep schedule. Tailored vacation & leave policies so that you enjoy every important moment in your life. A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here. Learning and upskilling opportunities. Seriously, not kidding. Good food, games, and a cool office to make you feel at home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. Show more Show less

About the role In this role, you will be instrumental in helping the secretarial office run smoothly. You’ll need to ensure that our company complies with financial and legal requirements, and maintain high standards of corporate governance. You also need to have a thorough understanding of the laws that affect your areas of work so that you are equipped to provide appropriate legal advice whenever needed. What You will do Overseeing the CS team & ensuring compliance with Companies Act, 2013. Ability to independently draft agenda, minutes, compile and maintain secretarial records, company law and Reserve bank filings, supporting internal and statutory audit. Ensure policies, regulatory, or statutory changes that might affect the organization are up to date and approved by the committee. Maintain statutory books, including registers of members, directors, and secretaries. Ensure compliance with Shareholders Agreement. E-filing of necessary forms and returns before the regulatory authorities. Maintenance of ROC and RBI files and records. Implement processes or systems to ensure good management of the organization. Intimation to RBI about inward remittances and outward remittances and transfer of ownership and control of Companies, if any. What you will need 8-10 years of experience Strong analytical, organizational, communication and interpersonal skills. Banking experience shall be preferred Good Investor and Shareholder communication skills. Consultative approach while advising on the matters. Related qualification in Company Secretary , LLB is preferable Show more Show less