Location: Chira Bazaar Marine Lines, East. Job Type: Full-time Experience: 0-2 Years / Fresher can apply Salary: 10,000 To 15,000 Job Description: We are looking for a friendly, reliable, and solution-oriented Customer Support Executive to join our team. You will be the first point of contact for our customers, helping them with inquiries, issues, and support requests. Key Responsibilities: Respond to customer queries via phone, email, or chat in a timely and professional manner Resolve product or service issues by clarifying customer concerns and providing solutions Maintain accurate records of interactions and follow up to ensure resolution Collaborate with internal teams to escalate or address customer concerns Provide feedback to improve our service quality and customer experience Requirements: Excellent communication skills in English & Hindi (verbal and written) Strong problem-solving skills and a customer-first attitude Basic computer knowledge (Excel tools, email, chat platforms) Ability to stay calm under pressure and handle multiple tasks Prior experience in customer support is a plus, but not mandatory Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person
We at Sheen AI are looking for a driven Sales Executive to join our team and help scale our flagship B2B software built exclusively for the jewellery industry . If youre passionate about tech, enjoy building relationships, and thrive on helping businesses grow, this is your calling. Key Responsibilities: Make cold calls and reach out to potential jewellery businesses. Generate and qualify leads through outbound efforts. Schedule and deliver product demos (online or onsite). Effectively communicate the value of our software to business owners. Help with client onboarding and initial handholding post-sale Maintain CRM records and lead pipelines accurately What Were Looking For: 2+ years of sales experience (B2B SaaS sales preferred) Experience in or exposure to the jewellery industry is a big plus Fluency in Hindi is mandatory Bonus: Knowledge of Gujarati or Marwari A self-starter with excellent communication and negotiation skills Why Join Us Fast-growing tech startup focused on digitising the jewellery industry Direct impact on business growth with performance-based incentives Work closely with founders and product teams Cutting-edge product thats already being used by top jewellers. Job Types: Full-time, Permanent Pay: ?35,000.00 - ?80,000.00 per month Benefits: Paid sick time Experience: SaaS Sales: 2 years (Required) Work Location: In person Show more Show less
We are seeking a motivated Sales Executive to join our team at Sheen AI and contribute to the expansion of our leading B2B software designed specifically for the jewellery sector. If you have a passion for technology, excel in forming connections, and thrive in assisting businesses in their growth, then this role is tailor-made for you. Your main responsibilities will include initiating cold calls to engage with potential jewellery enterprises, creating and assessing leads through outbound strategies, arranging and conducting product demonstrations either online or in person, effectively articulating the value of our software to business proprietors, assisting in client onboarding, and providing initial support post-sale. It is also essential to maintain accurate records in the CRM system and manage lead pipelines efficiently. The ideal candidate should possess a minimum of 2 years of sales experience, with a preference for B2B SaaS sales background. Exposure to the jewellery industry would be advantageous, and fluency in Hindi is a mandatory requirement. Proficiency in Gujarati or Marwari would be a bonus. We are looking for a self-motivated individual with exceptional communication and negotiation skills. Joining our team offers you the opportunity to be a part of a rapidly growing tech startup that is revolutionizing the jewellery industry. You will have a direct impact on business expansion with performance-based incentives, work closely with the founders and product teams, and contribute to a cutting-edge product that is already being embraced by top jewellers. This is a full-time, permanent position with paid sick leave benefits. The candidate must have a minimum of 2 years of experience in SaaS sales. The work location is in-person. We look forward to welcoming a dynamic Sales Executive who is eager to drive growth and success in the jewellery industry.,