Senior Executive - Operations and Servic...

2 - 4 years

4 - 6 Lacs

Quilandy

Posted:3 months ago| Platform: Naukri logo

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Skills Required

data analytics tat presentation skills branch operations vendor vendor management operations management data analysis team management customer service training sales talent acquisition employee engagement recruitment mis employee satisfaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities To Ensure SLA Delivery for each process - To Ensure quality of files processed by the Operations team are within the specified guidelines - Achieve Service To Sales Numbers - To Ensure all cash management services at the branch are delivered - Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc - Data Analysis & Sharing of best practices with team - Ensuring Implementation of Policies & processes - Coordination with various HO / Cross functional departments & providing feedback - Recruiting and manpower forecast & planning - Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction - Vendor management (CPV Agencies) - Ensuring Compliance & Integrity within the area/region - To Support all New Initiatives & functional Projects of the Function Required Qualifications and Experience ? Should have 2-4 years¢ experience, and minimum 1 years managing branch operations ? Should be a post graduate preferably ? Should have collaborative work style to engage with peers & colleagues across the company. ? Should have excellent communication skills along with strong presentation and data analytics skills. ? Self-motivated and a self-starter

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BAJAJ FINANCIAL SECURITIES LIMITED
BAJAJ FINANCIAL SECURITIES LIMITED

Financial Services

Pune

N/A Employees

3613 Jobs

    Key People

  • Sanjiv Bajaj

    Managing Director
  • Gaurav Bajaj

    Director