Posted:5 days ago|
Platform:
Work from Office
Full Time
Job Description: We are looking for a customer-focused and tech-savvy Customer Service Executive with prior experience in the travel industry . The ideal candidate should be proficient in GDS systems (such as Amadeus, Sabre, or Galileo) and other travel-related tools. You will be responsible for handling customer inquiries, managing bookings, resolving travel issues, and ensuring a seamless travel experience for our clients. To apply, Call/WhatsApp HR Sania at 9971191235 or Miss Susanah at 9910069479 Key Responsibilities: Assist customers with flight, hotel, and travel bookings via phone, email, or chat Modify or cancel reservations as per client requests and fare rules Use GDS and other tools to check availability, pricing, and issue tickets Resolve customer complaints promptly and professionally Coordinate with airlines and suppliers for special requests or escalations Requirements: Minimum 1 year of experience in a travel customer service role Hands-on experience with GDS (Amadeus/Sabre/Galileo) Familiarity with travel portals and booking engines Excellent communication and problem-solving skills
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