Senior Analyst, Market Delivery

Job Description

Role - Drive additional adoption of Brighterion services through MPGS - Manage new potential customers/relationships - Upsell additional services and opportunities to existing MPGS/Brighterion customers - Participates in customer implementation and status meetings - Ensure continued satisfaction of existing customers - Coordinate between Brighterion Implementation, Brighterion Product, and MPGS internal teams. All About You Essential Knowledge, Skills, and Experience: - Bachelors in Computer Science or related field - Experience working in payments - Experience working with fraud and/or fraud solutions - Good communication skills - Must be detail oriented and have the ability to document all tasks - Ability to meet multiple deadlines in a dynamic work environment - Experience interacting with customers and asking effective, forward thinking questions Desired Knowledge, Skills, and Experience: - General understanding of technical deployments and fraud software - Ability to support customers in their local dialect