🕐 Experience: 4–6 years in e-commerce, with direct experience on Shopify and international D2C operations 💰 Salary: Competitive; based on experience 📝 Employment Type: Full-Time ✅ Key Responsibilities: 🔧 Shopify Website Management Maintain and update the Shopify website with new collections, banners, product uploads, pricing, and seasonal campaigns. Work with the design and tech teams to ensure a seamless, responsive, and user-friendly experience across mobile and desktop. Troubleshoot front-end issues and coordinate with developers for backend support. 🌍 International Business Development Drive international traffic and sales through Shopify, focusing on target markets like the US, UK, Middle East, Australia, and Canada. Set up region-specific pricing, shipping rules, taxes, and currency conversions on Shopify. Collaborate with marketing team to execute international digital campaigns (Meta Ads, Google Shopping, Email flows). 📈 Sales & Growth Analytics Analyze customer behavior, conversion rates, bounce rates, and cart abandonment to improve performance. Monitor product-wise sales, traffic sources, and top-performing geographies. Use insights to drive decisions on promotions, merchandising, and retargeting strategies. 📦 Operations & Integrations Coordinate with logistics partners to manage smooth international shipping, returns, and customer communication. Integrate and manage international payment gateways (Stripe, PayPal, etc.) and ensure checkout compliance. 🤝 Customer Experience Oversee international customer service queries, feedback loops, and ensure excellent post-purchase experience. Implement and manage tools like live chat, review apps, and localized content for global users. 🎯 Qualifications & Skills: Bachelor’s degree in Business, Marketing, or E-Commerce; Shopify certification is a plus. 4-6 years of hands-on experience managing Shopify stores (international store experience preferred). Strong understanding of international shipping, payment, tax rules, and customer behavior. Knowledge of SEO, Google Analytics, Facebook Pixel, and international performance marketing basics. Attention to detail, problem-solving mindset, and ability to take ownership of projects. Excellent communication skills and ability to work in a cross-functional setup. 🌟 Why Join Us? Be part of a high-growth D2C brand expanding into global markets. Get end-to-end ownership of the Shopify site and international sales performance. Learn directly from a passionate and experienced founding team. Contribute to building a strong Indian brand with global recognition. Show more Show less
Role Overview We are looking for a detail-oriented, proactive, and well-organized Merchandiser – Exports to manage the complete export merchandising cycle — from product development to dispatch. The ideal candidate should have experience handling buyers, vendors, sampling timelines, costing, and export documentation workflows. Key Responsibilities 1. Buyer Communication & Order Management Communicate with international buyers regarding product queries, styles, fabrics, and timelines. Understand buyer requirements, packaging details, quality standards, and approvals. Share product presentations, quotations, and costing sheets. 2. Sampling & Product Development Coordinate sampling with design, production, and vendors. Ensure samples meet buyer specifications (fabric, trims, measurements, finishing). Track sample approvals, comments, and revisions. 3. Costing & Negotiation Prepare cost sheets covering materials, trims, labor, and margin. Negotiate pricing with vendors and maintain profitable costing structures. 4. Production Follow-ups Monitor production status from raw material purchase to finishing. Ensure timely approvals of fits, size sets, PP samples, and production markers. Flag delays and coordinate with teams to ensure OTIF (On-Time, In-Full) delivery. 5. Quality & Compliance Coordinate with QC teams for pre-production and in-line inspections. Ensure buyer’s quality and compliance standards are met. Address quality issues and support corrective actions. 6. Documentation & Logistics Coordinate with logistics for shipment booking, packing lists, and dispatch. Ensure all export documentation is complete (invoice, packing list, shipping documents). Maintain accurate records of buyers, orders, and shipment timelines. 7. Vendor, Fabric & Trim Coordination Source fabrics, trims, accessories as per buyer requirements. Follow up with vendors for timely delivery and approvals. Maintain vendor database and pricing history. Skills & Competencies Required Strong knowledge of garment production & export merchandising. Good communication skills (written & spoken English). Understanding of fabrics, trims, measurements, and fashion terminology. Proficiency in Excel, Sheets, and order-tracking tools. Ability to multitask and manage multiple buyers/orders simultaneously. Strong follow-up skills and attention to detail. Experience Required 2–5 years of experience as an Export Merchandiser in apparel. Experience with woven & knit garments (preferred). Experience dealing with international buyers is a must. Why Join Us Growing fashion brand with expanding export opportunities Exposure to international buyers and global trends Professional growth & long-term career opportunities Positive work culture and supportive team