Job
Description
Scope of role Our Digital Solutions team is looking for a Salesforce Administrator who is passionate about enabling all types of users to get the most out of Salesforce. The right candidate will have a strong blend of planning, communication skills, business acumen and technical knowledge. This role will support multiple Salesforce Clouds (Sales, Marketing, Service, Field Service Management, OMS and others) and resources to successfully meet business needs and requirements. Our Salesforce team is helping lead the next-generation of technology and development for Regal Rexnord. Key Responsibilities In this individual contributor role, you will be working alongside a diverse, enthusiastic and dynamic team with diverse backgrounds, including the Product Owner, Architect, Developers, Business Analysts, Quality Assurance and fellow Salesforce Administrators. You will be supporting multiple Salesforce environments. These Salesforce environments will be migrated into an existing environment that contains over 2,400 users. You will be responsible for supporting the team in daily and project operations. In this role, you will: Work with all business units to identify ways to support and achieve strategy Support, build or enhance complex solutions on Salesforce using flows, process builders, workflows, approval process, fields and its relationships, and validation rules Monitor and advocate user adoption strategy Support UAT testing and user training for current and new users while managing and refreshing Sandbox environments Perform bulk data loads using data loader and duplicate data management using de-duplication techniques and implementing duplicate and matching rules and building complex reports Manage setup of new and existing users and their permissions using profiles, permission sets and roles, license management and its cost tracking in Salesforce Design and develop the system UI based on the business requirements and enhance the system accordingly Blend strategic leadership with technical expertise, focusing on Salesforce and other SaaS solutions to enhance collaboration, analytics, and reporting Collaborate with a talented technology team, driving innovation and ensuring the organization’s technology landscape supports its ambitious business objectives Participate in Agile and Scrum ceremonies as part of daily activities Champion continuous platform enhancements to improve performance and user experience Collaborate with the business stakeholders to align technology initiatives with organizational goals Direct end-user support for troubleshooting, steps to replicate and any other related topics Help inform and document new user training guides, SOPs and assist in growing the skill sets across the organization and within the team Take a forward-thinking approach to technology, staying ahead of trends and provide modern solutions to our internal development teams Participate in continuous education to stay informed on new Salesforce features and functionality and provide recommendations for process improvements Qualifications Technical Skills Preferred/Required: 2 or more years of Salesforce administration experience in Lightning for Sales and Service Cloud Bachelor’s Degree required Salesforce Administrator Certification required Advanced Salesforce Administrator certification preferred Strong working knowledge of Salesforce platform out-of-the-box functionality, including best practices, security constructs, integration patterns and development options Must have strong skills using Windows and Microsoft software products Other Skills Required: Communication skills Must have excellent oral and written communications skills Must have exceptional interpersonal skills that involve working with internal and external customers regarding policies, procedures, or programs Excellent listening, communication, facilitation and presentation soft skills Strong interpersonal, consultative, consensus builder, and issue resolution skills Experience working in a team-oriented, collaborative environment - and fostering the culture of technical collaboration Ability to present ideas in user-friendly language and to interface on business and technical concepts Ability to collaborate with multiple stakeholders to participate in multiple strategic initiatives under time and resource constraints, as well as the ability to deliver in a fast-paced, evolving environment. Strategic skills Exceptional analytical, conceptual and problem-solving abilities Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution Preferred but not required Other Salesforce certifications Basic understanding of Apex, Visualforce, Javascript, Triggers and Soap/Rest APIs. Experience with Salesforce integrations using Mulesoft or other Enterprise Service Bus (ESB) Salesforce Development knowledge (Apex Coding, Lightning Web Components, Batch Classes, Triggers, Debug Logs, Troubleshooting and Code analysis, etc.) About Regal Rexnord Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools. The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.
