Job
Description
Job Title: Sales & Customer Representative Location: Kandivali, Mumbai Experience Required: 2–4 years Industry: Home Décor / Interior Design Employment Type: Full-time About Us: We are a growing home décor brand based in Kandivali, Mumbai, passionate about blending design with functionality to transform living spaces. Our product range includes unique wall art, handcrafted décor pieces, and custom creations, catering to both individual customers and businesses. We are looking for a driven and personable Sales & Customer Representative to manage sales enquiries and build long-term relationships, especially in the B2B space. Key Responsibilities: Handle and respond to incoming sales enquiries from platforms like IndiaMART, Amazon, social media, and other aggregator channels.Provide detailed product information, pricing, and tailored suggestions based on customer requirements. Manage and build strong relationships with B2B clients, including interior designers, retailers, and corporate buyers.Follow up with leads, nurture client relationships, and convert enquiries into confirmed sales. Coordinate with internal teams (production, logistics, design) to ensure smooth order processing and delivery. Address customer queries, concerns, and feedback in a timely and professional manner. Identify opportunities for upselling and cross-selling within the product range.Assist in preparing weekly sales updates and performance summaries. Preferred Skills & Qualifications: 2–4 years of experience in sales or customer service, ideally in the home décor, interior design, or lifestyle sector. Prior experience in handling enquiries from IndiaMART, Amazon, Meta Ads, and aggregator platforms is highly preferred. Strong communication skills (verbal and written) in English and Hindi. Excellent interpersonal skills with a customer-focused approach.Ability to manage multiple enquiries and prioritize efficiently. Passion or interest in design, home décor, or interiors is a plus. What We Offer: Competitive salary with performance-based incentives.A supportive and creative work environment.Opportunities for career advancement as the brand expands. To Apply: Send your updated CV and a short introduction about yourself to vvisba28@gmail.com. We’re excited to hear from you! Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person Speak with the employer +91 9769952244
