Job
Description
Role & responsibilities Sales Manager Location: Chennai, India Salary + Performance-Based Incentives Type: Full-time, On-site (formerly IceCode Recovery) is a fast-growing wellness startup specializing in premium recovery solutions such as cold therapy systems, red light therapy panels, and advanced saunas. Over the past two years, weve transformed from an ice bath brand into a holistic wellness ecosystem, catering to both luxury residential customers and commercial wellness businesses (gyms, spas, physiotherapy clinics, and corporate wellness programs). To drive the next phase of our growth, we are looking for an experienced and highly driven Sales Manager to build, manage, and scale our B2B & D2C sales operations. Managing & converting high-value leads. Developing a scalable sales pipeline. Leading and growing the sales team. Closing B2B partnerships with gyms, wellness centers, and hotels. Driving D2C sales through optimized online and offline strategies. You will be selling premium wellness products, including: Saunas Infrared, hybrid, and traditional models for commercial & luxury home use. Chillers High-performance cooling systems designed for recovery & therapy. Key Responsibilities Lead Management & Conversion Prioritize & respond to incoming high-intent leads within 24 hours. Engage via calls, emails, and meetings to understand customer needs. Present tailored solutions that highlight the luxury, wellness, and performance benefits of products. Maintain a high follow-up rate to ensure maximum lead conversion. Sales Strategy & Execution Develop and execute a high-performance sales strategy for B2B & D2C channels. Create customized proposals and pricing structures for different client segments. Stay ahead of market trends & competitor offerings to position Biotastic strategically. Work closely with marketing & operations to ensure seamless customer experience. Business Development & Relationship Management Build partnerships with gyms, physiotherapy centers, and high-end wellness resorts. Establish relationships with real estate developers, interior designers, and luxury builders for residential sauna sales. Leverage influencer collaborations to boost brand credibility & word-of-mouth referrals. Sales Team Leadership & Scaling Recruit, train, and mentor a high-performing sales team. Set and track weekly/monthly sales targets. Implement a CRM-based tracking system (Odoo, Salesforce, or HubSpot) to streamline operations. Foster a results-driven and customer-centric sales culture. Performance Tracking & Data Analysis Monitor sales KPIs & conversion rates to optimize performance. Maintain detailed reports of leads, sales activities, and customer insights. Provide weekly & monthly performance updates to leadership with actionable insights. Expectations & Key Performance Indicators (KPIs) Daily Expectations: Contact all incoming leads within 24 hours. Log all sales activities & updates in CRM. Share a daily progress report with the Founder. Weekly Expectations: Analyze weekly sales performance and present insights. Collaborate with the team to identify bottlenecks & opportunities. Drive 5-10 B2B partnership outreach efforts. Monthly Expectations: Achieve monthly revenue targets. Maintain a maximum lead-to-conversion rate of. Track customer satisfaction & post-sale engagement. Present a detailed sales report with success stories & improvement plans. Who You Are (Skills & Qualifications) 5+ years of sales experience, preferably in premium products, wellness, fitness, or hospitality sectors. Proven ability to close high-ticket deals (5L - 50L per sale). Experience working with CRM tools like Odoo, Salesforce, or HubSpot. Strong negotiation & persuasion skills to sell luxury & performance-driven wellness solutions. Ability to scale and manage a sales team in a fast-growing business. A data-driven mindset with experience in analyzing sales trends & market positioning. Why Join Us? Uncapped Commissions & Performance Bonuses Earn more as you grow sales. High-Growth Opportunity Lead a team and shape the future of Indias premium wellness market. Cutting-Edge Wellness Tech Work with next-gen recovery solutions that redefine fitness & longevity.
