Relationship Manager

Job Description

JD for Relationship Manager Job Title: Relationship Manager Department: Sales & Marketing Location: Sector 6, HSR Layout Experience: 05 years Employment Type: Full-Time Job Summary: We are looking for a dynamic and customer-focused Relationship Manager to join our growing Sales & Marketing team. The ideal candidate will support in managing client relationships, generating and converting leads, and ensuring excellent customer service. This role requires strong communication, negotiation, and coordination skills to assist in achieving sales goals and maintaining client satisfaction. Key Responsibilities: Lead Generation & Prospecting: Generate potential leads through cold calling, online platforms, referrals, and other outreach strategies. Qualify leads based on client requirements and interests. Client Interaction & Relationship Building: Build and maintain strong relationships with clients by understanding their needs, providing suitable solutions, and ensuring a personalized customer experience. Sales Support & Follow-Ups: Assist in the sales process by arranging meetings, participating in site visits (if applicable), and supporting negotiation and deal closures. Regularly follow up with leads and clients. Coordination & Communication: Collaborate with internal departments (operations, finance, documentation) to facilitate smooth service delivery and timely client support. Client Servicing & Issue Resolution: Address client concerns and queries promptly. Manage minor conflicts professionally to maintain long-term relationships. Reporting & CRM Management: Update and maintain records of leads, client interactions, and sales progress in CRM tools. Prepare weekly reports on sales pipeline, conversion rates, and client feedback. Key Skills Required: Lead generation and prospecting Strong communication and interpersonal skills Convincing and negotiation abilities Basic conflict management and problem-solving Customer-centric approach with a professional attitude Proficiency in MS Office (Excel, Word, PowerPoint) Familiarity with CRM software and sales tools Good time management and multitasking ability Presentation and relationship-building skills Qualifications: Bachelor’s degree (MBA in Marketing/Sales preferred) 0–5 years of experience in sales, business development, or client-facing roles Interns with strong communication skills and a passion for customer service are welcome to apply for Internship as well. Must have experience in Real Estate.