Receptionist / Front Office Assistant

Job Description

Job Summary: We are looking for a smart, polite, and proactive Receptionist / Front Office Assistant to be the first point of contact at our institute. The ideal candidate will manage front desk operations, handle student and parent queries, coordinate administrative duties, and support tele-calling activities related to admissions and outreach. Key Responsibilities: Front Office & Reception Duties Greet and attend to visitors, students, and parents with warmth and professionalism. Handle incoming calls, emails, and walk-in inquiries. Maintain a clean and organized front desk area. Manage appointment scheduling and meeting coordination. Maintain visitor logs and ensure proper security protocols. Tele-calling & Follow-up Make outgoing calls to prospective students and parents regarding course inquiries and admissions. Follow up with leads generated from campaigns or walk-ins. Maintain call records and update response status in the CRM or admission tracker. Assist the admission counselor during peak times. Administrative Support Assist in handling daily clerical tasks and student documentation. Coordinate with internal departments for smooth operations. Support in organizing events, seminars, or campus visits. Help maintain student attendance records and general data entry. Key Requirements: Minimum Qualification: Graduate (any stream) Experience: 0–2 years (Freshers with effective communication skills may apply) Proficiency in MS Office, email, and basic computer operations Excellent communication in English, Hindi, and Odia Pleasant personality, punctuality, and a problem-solving attitude Should be comfortable in speaking with people over phone and face-to-face Preferred Traits: Experience in education or service industry is a plus Basic understanding of design education will be an added advantage Willingness to learn and grow with the institution Remuneration: As per industry standards | Performance-based incentives for tele-calling conversions Job Type: Full-time Pay: ₹5,500.00 - ₹7,500.00 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Work Location: In person