Company Description Welcome to Pannu Eye Hospital Ropar, a premier institution dedicated to providing exceptional eye care services in the region. We have a team of highly skilled ophthalmologists utilizing state-of-the-art technology to ensure the highest standards of diagnosis, treatment, and patient care. Our specialties include cataract surgery, LASIK, glaucoma management, and pediatric ophthalmology. At Pannu Eye Hospital, we follow a patient-centered approach to provide personalized care for each individual. Our compassionate staff and comprehensive eye care solutions make us the preferred choice for your vision needs. Role Description This is a full-time on-site role for a Patient Counselor at Pannu Eye Hospital in Rupnagar. The Patient Counselor will interact with patients, assist with scheduling appointments, provide information on various treatments and procedures, and support patients through their treatment journeys. Additionally, the Patient Counselor will address patient queries, guide them through pre and post-operative care, and ensure a high level of patient satisfaction. Qualifications Excellent communication and interpersonal skills Counseling and patient support experience Administrative skills including scheduling and record-keeping Knowledge of eye care treatments and procedures is a plus Ability to work independently and collaboratively with the medical team Compassionate, patient-centered approach to care Proficiency in relevant computer applications Bachelor's degree in counseling, healthcare administration, or a related field Show more Show less