Familiarity with restaurant management software, like PET POOJA & MICROSOFT EXCEL Strong leadership, motivational and people skills Food Bills and KOT Management Regularly review product quality and coordinate with vendors & orders Measure & Control food costs and identify measures to cut waste Train and supervise staff, manage work shifts of the employees Ensure all food safety procedures are strictly adhered to according to sanitary regulations Follow company policies and procedures regarding the handling of cash, property, products and equipment Manage and operate Online Orders of Swiggy & Zomato Implement appropriate strategies to improve sales
Guest Service: Creating a welcoming atmosphere, greeting guests, managing reservations, and ensuring prompt, courteous, and professional service. Staff Management: Supervising, training, and mentoring servers, bussers, and host/hostesses. Operational Management: Overseeing daily dining room operations, including table assignments, coordinating with the kitchen, and ensuring smooth service flow. Quality Control: Maintaining cleanliness and presentation standards, enforcing health and safety regulations. Guest Relations: Building relationships with guests, addressing complaints, and gathering feedback. Inventory Management: Monitoring and maintaining dining room supplies. Reporting: Preparing reports on dining room activities, staff performance, and guest feedback.