Operations Manager - Microfinance, Service & Operations - South, Service & Operations - South

Job Description

MicrofinanceGorantla MFI Posted On 25 Dec 2024 End Date 25 Dec 2025 Required Experience 2 - 3 Years BASIC SECTION Job Level GB01 Job Title Operations Manager - Microfinance, Service & Operations - South, Service & Operations - South Job Location Country India State ANDHRA PRADESH Region South City Anantapur Location Name Gorantla MFI Tier Tier 3 Skills SKILL SKILLS AS PER JD Minimum Qualification OTHERS JOB DESCRIPTION Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities 1. Process Management  This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service.  Take end to end ownership of Disbursement TAT.  Ensure effective cash management at Branch.  Ensure Adherence to vaulting process and policy.  Monitor EOD and BOD activities related to respective branches and resolve issues.  Audit query response and resolution.  Identify and provide inputs to bring automation in processes.  Identify need for additional BC/Banking points for cash deposition.  Sharing of Best practices with other branches. 2. Team development  Participate in providing training to sourcing team and vendors.  Support in generating business ideas and taking it to implementation. Major Challenges Following decisions are taken by the role:  Identify projects required to improve the performance of process or systems.  Maintain the productivity and to keep improving the same. Required Qualifications and Experience a) Qualifications  MBA / Graduate  Challenger attitude b) Work Experience  Minimum 2-3 years of experience in financial industry  Past experience in onboarding and operations will be an added advantage  Prior experience in NBFC preferred