Operation Manager (ERP Software)

Job Description

POSITION: OPERATIONS MANAGER (ERP SOFTWARE) No of Vacancy: 02 Industry: IT Experience: 4 plus years Shift: Day Working Days: Monday to Friday Salary: 25k to 30k plus incentives Candidate Prefer: Kalyan to Ambernath Job Location: Ambernath, Maharashtra JOB DESCRIPTION:- 4+ years in core sales roles, with at least 2 years in an operational or managerial capacity. Experience working with or selling custom ERP solutions is a strong plus. Customer Coordination: Act as the primary liaison between customers and internal teams to ensure seamless sales execution and high customer satisfaction. Sales Execution: Oversee the end-to-end sales life-cycle, ensuring timely follow-ups, order processing, and post-sale engagement. Team Leadership: Monitor and manage the performance of the entire sales staff, set KPIs, conduct regular reviews, and provide coaching to improve efficiency and outcomes. Sales Strategy & Planning: Develop and implement sales plans and forecasting models to drive long-term business growth and meet revenue targets. Process Optimization: Identify gaps and improve operational workflows between sales and other departments like product, development, and support. Reporting & Analysis: Generate regular reports on sales performance, customer feedback, and operational metrics to support decision-making. REQUIRED SKILLS & QUALIFICATION:- Proven experience in sales operations or management roles, preferably in the ERP or enterprise software industry. Strong leadership and team management skills. Excellent communication and coordination abilities. Ability to analyze data and generate actionable insights. Strong organizational and multitasking abilities. THANK YOU Job Types: Full-time, Permanent Pay: ₹23,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 15/06/2025