Job
Description
🧳 Job Title: Operations Executive – Dream World Tours📍 Location: Pune 🕒 Employment Type: Full-time 📅 Experience Required: 1–3 years in travel operations or tour handling preferred 💼 Industry: Travel, Tourism & Hospitality Job Summary: We are looking for a detail-oriented and customer-focused Operations Executive to manage and execute day-to-day tour operations at Dream World Tours. The ideal candidate will handle bookings, coordinate with vendors, prepare itineraries, ensure smooth trip execution, and provide support to both customers and internal teams. Key Responsibilities: Coordinate domestic & international group/corporate/customized tours end-to-end Handle bookings: flights, hotels, transport, activities, visas, insurance, etc. Liaise with DMCs, vendors, suppliers, and local guides to confirm services Create and update tour itineraries, travel documents, and vouchers Monitor trip execution in real-time and provide support to tour managers Assist in resolving on-trip customer concerns or emergencies Maintain proper records of bookings, invoices, customer documents, etc. Conduct post-trip feedback collection and service improvement reports Assist in costing and planning of new tour packages with the sales team Work on CRM tools or Excel to update customer & booking databases Skills & Qualifications: 1–3 years experience in operations within a travel agency or tour operator Strong communication skills in English, Hindi, Marathi Knowledge of domestic and international destinations Proficiency in MS Office, email, Excel & basic travel booking platforms Ability to multitask, work under pressure, and meet deadlines Problem-solving mindset and customer-first attitude Flexible to work in peak season/weekends if required Why Join Us? Be a part of one of India's fastest-growing travel companies Work in a friendly, collaborative, and growth-focused environment Opportunities for domestic/international travel Attractive salary + incentives based on performance To Apply: Send your updated resume to aryan@dreamworldtours.in / 9561967004
