National Cover

Sales & Support Representative – National Cover Company Overview Cover Club Pty Ltd is a newly established, fast-growing fintech and AFSL-authorised home insurance broker in Australia (incorporated in May 2025; AFSL effective May 15, 2025). We’re redefining how Australians buy home insurance—bringing simplicity, transparency, and technology to an outdated industry. Our mission is to deliver expert, client-first service by comparing options across the market so customers don’t have to. About the Role As a Sales & Support Representative , you’ll be the friendly face and voice of Cover Club. You’ll guide Australians through the often-confusing world of home insurance, making the process simple, stress-free, and even enjoyable. Think of yourself as both a problem solver and a cheerleader for our clients—you’ll help them find the best cover while making sure they feel supported every step of the way. This role is perfect for someone who thrives in a fast-paced, startup environment where ideas are encouraged, growth is rapid, and no two days look the same. Key Responsibilities Sales Educate clients on home insurance options in plain English—no jargon, no fluff. Convert inbound leads into happy Cover Club clients. Use our digital tools to compare policies and recommend the best-fit cover. Hit conversion and retention targets while keeping client trust at the centre. Support Be the first point of contact via phone, email, or chat. Handle queries, complaints, and claims support with empathy and efficiency. Manage policy changes and renewals, ensuring accuracy and compliance. Proactively follow up with clients to strengthen relationships and uncover upsell opportunities. What We’re Looking For Previous sales or customer support experience (insurance/finance a bonus, but not essential). Strong communicator—you can explain tricky stuff simply and clearly. Tech-savvy and comfortable working with CRMs, quoting tools, and digital platforms. Empathetic, client-focused, and solutions-oriented. Thrive in a startup culture—adaptable, proactive, and excited by growth. Bonus points for insurance qualifications or a willingness to work towards them. What You’ll Get A chance to join a fast-growing fintech at the ground floor and make your mark. Training and support in both sales and insurance compliance. Opportunities for growth and career progression as we scale. A collaborative, supportive, and ambitious team that’s shaking up the industry. Competitive salary + performance incentives. Join us at Cover Club and help Australians save time, money, and stress on their home insurance. Job Type: Full-time Pay: ₹360,000.00 - ₹600,000.00 per year Ability to commute/relocate: Mohali, Punjab: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: Sales: 5 years (Required) Location: Mohali, Punjab (Required) Work Location: In person Speak with the employer +91 9915615600