Sales & Support Representative – National Cover Company Overview Cover Club Pty Ltd is a newly established, fast-growing fintech and AFSL-authorised home insurance broker in Australia (incorporated in May 2025; AFSL effective May 15, 2025). We’re redefining how Australians buy home insurance—bringing simplicity, transparency, and technology to an outdated industry. Our mission is to deliver expert, client-first service by comparing options across the market so customers don’t have to. About the Role As a Sales & Support Representative , you’ll be the friendly face and voice of Cover Club. You’ll guide Australians through the often-confusing world of home insurance, making the process simple, stress-free, and even enjoyable. Think of yourself as both a problem solver and a cheerleader for our clients—you’ll help them find the best cover while making sure they feel supported every step of the way. This role is perfect for someone who thrives in a fast-paced, startup environment where ideas are encouraged, growth is rapid, and no two days look the same. Key Responsibilities Sales Educate clients on home insurance options in plain English—no jargon, no fluff. Convert inbound leads into happy Cover Club clients. Use our digital tools to compare policies and recommend the best-fit cover. Hit conversion and retention targets while keeping client trust at the centre. Support Be the first point of contact via phone, email, or chat. Handle queries, complaints, and claims support with empathy and efficiency. Manage policy changes and renewals, ensuring accuracy and compliance. Proactively follow up with clients to strengthen relationships and uncover upsell opportunities. What We’re Looking For Previous sales or customer support experience (insurance/finance a bonus, but not essential). Strong communicator—you can explain tricky stuff simply and clearly. Tech-savvy and comfortable working with CRMs, quoting tools, and digital platforms. Empathetic, client-focused, and solutions-oriented. Thrive in a startup culture—adaptable, proactive, and excited by growth. Bonus points for insurance qualifications or a willingness to work towards them. What You’ll Get A chance to join a fast-growing fintech at the ground floor and make your mark. Training and support in both sales and insurance compliance. Opportunities for growth and career progression as we scale. A collaborative, supportive, and ambitious team that’s shaking up the industry. Competitive salary + performance incentives. Join us at Cover Club and help Australians save time, money, and stress on their home insurance. Job Type: Full-time Pay: ₹360,000.00 - ₹600,000.00 per year Ability to commute/relocate: Mohali, Punjab: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: Sales: 5 years (Required) Location: Mohali, Punjab (Required) Work Location: In person Speak with the employer +91 9915615600
Role Overview: As a Sales & Support Representative at Cover Club Pty Ltd, you will play a crucial role in guiding Australians through the process of purchasing home insurance. Your primary responsibilities will include educating clients on home insurance options, converting inbound leads, providing support via various communication channels, managing policy changes and renewals, and proactively following up with clients to enhance relationships and identify upsell opportunities. This position is ideal for individuals who excel in a dynamic startup environment and enjoy contributing innovative ideas to drive rapid growth. Key Responsibilities: - Educate clients on home insurance options using clear and simple language, avoiding technical jargon. - Convert inbound leads into satisfied Cover Club clients by recommending the most suitable insurance policies. - Utilize digital tools to compare policies and suggest the best-fit cover for clients. - Achieve conversion and retention targets while prioritizing client trust and satisfaction. - Serve as the initial point of contact for clients via phone, email, or chat, addressing queries, complaints, and claims with empathy and efficiency. - Handle policy changes and renewals accurately and in compliance with regulations. - Proactively engage with clients to strengthen relationships and identify opportunities for upselling. Qualifications Required: - Previous experience in sales or customer support, with a background in insurance or finance considered a plus. - Excellent communication skills with the ability to explain complex information clearly and concisely. - Comfortable working with CRMs, quoting tools, and digital platforms. - Client-focused, empathetic, and solution-oriented mindset. - Thrives in a startup culture, demonstrating adaptability, proactiveness, and enthusiasm for growth. - Bonus points for insurance qualifications or a willingness to pursue them. Additional Details: Cover Club Pty Ltd is a rapidly growing fintech and AFSL-authorised home insurance broker in Australia. The company aims to simplify the process of purchasing home insurance by providing expert, client-first service and comparing options across the market for customers. Note: The company is based in Mohali, Punjab, and the position requires in-person work at the specified location. Contact Information: If you are interested in joining Cover Club, you can reach out to the employer at +91 9915615600. Job Type: Full-time,
About Us We are an Australian-based insurance brokerage specialising in motor and home insurance . We are an Authorised Representative under Shanebridge Pty Ltd (AFSL Licensee) . Our mission is to deliver seamless insurance experiences by combining local expertise in Australia with global operational support from our talented offshore team in India. Position Overview The Accountant will be responsible for managing financial operations related to the brokerage’s day-to-day business activities, including premium reconciliation, commission tracking, expense reporting, and support for compliance reporting in line with Australian accounting and ASIC/AFSL requirements . You will collaborate closely with our finance and operations team in Australia to ensure all financial data is accurate, transparent, and compliant. Key Responsibilities Financial Management Maintain general ledger and accounting records in compliance with Australian standards (AASB). Reconcile daily and monthly premium payments , insurer statements , and client brokerage accounts . Prepare commission statements and reconcile underwriter payments . Manage accounts payable and accounts receivable functions for the brokerage. Assist with payroll and contractor payments (via Wise, PayPal, or Remitly). 2️ Reporting & Analysis Prepare monthly Profit & Loss , Balance Sheet , and cash flow statements . Support management with budget variance reports and expense analysis . Generate monthly reconciliation reports between client payments, insurer settlements, and brokerage commissions. 3️ Compliance & Audit Support Ensure all records align with AFSL, ASIC, and ATO (Australian Tax Office) reporting standards. Support the external accountant in Australia for BAS, GST, and annual audit preparation. Maintain documentation for compliance reviews and insurance trust account reconciliation. 4️ Systems & Tools Use and manage financial data in: Xero / QuickBooks Online CRM Systems (e.g., Insight, Steadfast Virtual Underwriter, or equivalent) Google Sheets / Excel for reconciliations and reports Collaborate with the admin and renewal team to verify data integrity. Qualifications & Skills Essential: Bachelor’s or Master’s degree in Accounting, Commerce, or Finance. Minimum 5 + years of accounting experience , preferably in financial services or insurance-related businesses. Strong understanding of reconciliation , journal entries , and financial reporting . Proficient in Xero , QuickBooks , or similar cloud accounting software. Excellent Excel/Google Sheets skills (Pivot Tables, Lookups, etc.). Strong English communication (written & verbal). Preferred: Experience with Australian or UK-based accounting . Familiarity with insurance brokerage accounting , especially premium and commission reconciliation . Exposure to GST, BAS , or trust accounting principles. Soft Skills High attention to detail and accuracy. Strong integrity and confidentiality handling financial data. Excellent time management — able to work to Australian time zones. Collaborative and proactive in resolving discrepancies. Compensation & Benefits Competitive salary (INR-based, commensurate with experience). Performance-based bonuses. Paid leave as per Indian employment standards. Ongoing professional development & training in Australian insurance finance . Opportunity to work with an international team and advance into a Finance Manager role. Work Hours Monday to Friday 6:30 AM – 3:30 PM (IST) / 12:00 PM – 9:00 PM (AEST equivalent) How to Apply Send your resume and cover letter to hardy@nationalcover.com.au Subject Line: Application – Accountant (India Office) Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month
As an Accountant at an Australian-based insurance brokerage, your role will involve managing financial operations, ensuring compliance with Australian accounting standards, and supporting the finance and operations team in Australia. Your responsibilities will include: - Maintaining the general ledger and accounting records in compliance with Australian standards (AASB). - Preparing monthly Profit & Loss, Balance Sheet, and cash flow statements. - Supporting management with budget variance reports and expense analysis. - Ensuring all records align with AFSL, ASIC, and ATO reporting standards. - Collaborating with the external accountant in Australia for BAS, GST, and annual audit preparation. - Using and managing financial data in Xero/QuickBooks Online, CRM Systems, and Google Sheets/Excel. - Verifying data integrity with the admin and renewal team. Qualifications & Skills: Essential: - Bachelors or Masters degree in Accounting, Commerce, or Finance. - Minimum 5+ years of accounting experience, preferably in financial services or insurance-related businesses. - Strong understanding of reconciliation, journal entries, and financial reporting. - Proficient in Xero, QuickBooks, or similar cloud accounting software. - Excellent Excel/Google Sheets skills. - Strong English communication skills. Preferred: - Experience with Australian or UK-based accounting. - Familiarity with insurance brokerage accounting. - Exposure to GST, BAS, or trust accounting principles. Soft Skills: - High attention to detail and accuracy. - Strong integrity and confidentiality handling financial data. - Excellent time management to work in Australian time zones. - Collaborative and proactive in resolving discrepancies. The company offers a competitive salary based on experience, performance-based bonuses, paid leave as per Indian employment standards, ongoing professional development & training, and an opportunity to work with an international team. The work hours are Monday to Friday, 6:30 AM - 3:30 PM (IST) / 12:00 PM - 9:00 PM (AEST equivalent). To apply, please send your resume and cover letter to hardy@nationalcover.com.au with the subject line "Application - Accountant (India Office)". This is a full-time, permanent position.,