As a Public Relation Officer, your primary responsibility will be to coordinate the activities within the department and ensure its smooth functioning. You will be required to monitor and address problems reported by inpatients (IP) and outpatients (OP) through feedback forms and actual patient visits in the IP. It will be your duty to oversee the computerization of complaints, bring pending issues to the attention of the concerned Heads of Departments (HODs), Chief Executive Officer (CEO), and Director of Medical Services (DMS), and prepare periodic analysis reports. Your role will involve taking corrective actions for service deficiencies, meeting additional requirements, and facilitating effective communication between various departments to address complaints. Additionally, you will be responsible for sending appreciation notes to the staff based on feedback received from IP forms, responding to IP feedback, and collaborating with other department HODs to implement suggestions. You will also be expected to assist patients and their attenders during critical situations such as code blue paging and deaths, identify individuals in need of behavioral training, follow up on patient satisfaction, provide support for psychological recovery, and fulfill duties as a night manager as per the schedule. Regular visits to patients, staff, and staff dependents on each floor will be part of your routine. Your contribution to departmental quality initiatives, data collection, and compliance with hospital safety norms including patient and staff safety regulations will be crucial. As a Graduate or Post Graduate with 2-3 years of experience in a similar role, you must be ready to perform any additional tasks assigned by your superiors.,
As an OT Technician, you will be responsible for preparing and maintaining the operation theatre, including maintaining equipment support in an acute care environment and identifying and maintaining a sterile field. Your hands-on experience in all types of surgeries will be preferred as you prepare patients for operative procedures and assist the anaesthetist in handling emergencies outside of the OT Room. Additionally, you will manage and maintain theatre equipment. Key Responsibilities: - Prepare and maintain the operation theatre - Maintain equipment support in an acute care environment - Identify and maintain a sterile field - Prepare patients for operative procedures - Assist the anaesthetist in handling emergencies outside of the OT Room - Manage and maintain theatre equipment Qualifications Required: - Minimum 2 to 4 years of work experience - OT Certification,
You will be responsible for coordinating activities within the department and ensuring its smooth functioning. This includes monitoring problems in both Inpatient (IP) and Outpatient (OP) areas using feedback forms and actual patient visits, computerizing complaints, and informing the concerned heads of departments of pending issues. You will also be in charge of taking corrective actions for service deficiencies, maintaining effective communication between departments, sending appreciation notes to staff based on feedback, and interacting with other department heads to implement suggestions. Additionally, you will assist patients and their attenders during emergencies, identify individuals in need of behavioral training, and ensure patient satisfaction and psychological recovery while hospitalized. You will also participate in quality initiatives, data collection, adhere to hospital safety norms, and perform any additional tasks assigned by your superior. - Coordinate department activities and ensure smooth functioning - Monitor and address problems in IP and OP areas - Computerize complaints and inform department heads of pending issues - Take corrective actions for service deficiencies - Maintain effective communication between departments - Assist patients and attenders during emergencies - Identify individuals in need of behavioral training - Ensure patient satisfaction and psychological recovery - Participate in quality initiatives and data collection - Adhere to hospital safety norms Qualifications: - Graduate or Post Graduate Work Experience: - 2-3 years of experience in the same field,