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Manager - Customer Experience

Manager - Customer Experience

Credit Saison

2 - 8 years

4 - 10 Lacs

Mumbai

Posted:3 months ago| Platform:

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Skills Required

global operations Loans NBFC Stock exchange Underwriting Social media Venture capital Leasing Financial services Wholesale

Work Mode

Work from Office

Job Type

Full Time

Job Description

Handle communications end to end across different channels and communication platforms Create and update process SOPs by aligning with different stakeholders Handle communication with partner teams with respect to setting up processes and data sharing Handling social media servicing end to end across platforms Expertise in handling large data and analyzing trends Experience in automating manual processes for process efficiency Digital transformation and journey mapping

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Credit Saison

www.csaizo.co.jp/en/

Financial Services

Tokyo

Approximately 3,000 Employees

52 Jobs

Key People

Takeshi Saito

President & CEO
Masahiro Matsumoto

CFO
Yuki Watanabe

COO

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