Job
Description
Eligibility Criteria: Experience: 2–4 years in logistics or e-commerce operations Education: Graduate in Commerce, Business, Supply Chain, or relevant field Industry Preference: E-commerce, FMCG, Pharma, Retail Technical Skills: Knowledge of e-commerce portals (Amazon, Flipkart, etc.), Excel, Tally, and shipping platforms like Shiprocket, Pickrr, etc. Key Responsibilities: Order Fulfillment:Process daily online orders from Amazon, Flipkart, and other marketplaces Coordinate with warehouse for timely picking, packing, and dispatch Update order tracking numbers and ensure on-time deliveries Inventory & Stock:Maintain accurate stock records and sync inventory with marketplaces Monitor reorder levels and coordinate with the purchase team Conduct periodic stock audits to avoid discrepancies Logistics Coordination:Schedule pickups and manage daily handover to courier partners Coordinate with delivery partners (Delhivery, BlueDart, Shiprocket, etc.) Track shipments, resolve delays, and handle RTOs (Return to Origin) Returns & Reconciliation:Manage return logistics and reverse pickup requests Coordinate quality check for returned products Assist in reconciling return and replacement records Documentation & Reporting:Maintain dispatch logs, courier invoices, and daily shipping reports Support MIS reporting for order status, returns, and shipping costs Assist in claim filing for lost/damaged shipments Key Skills:Familiarity with Amazon/Flipkart Seller Panels Basic knowledge of GST and invoicing Strong coordination and communication skills Attention to detail and ability to multitask Hands-on with Excel, Tally, or ERP software Reporting To:Logistics Manager / E-commerce Operations Manager
